I ordered a bouquet as a gift. While the flowers looked fresh and lovely, they delivered the wrong one due to issues with the 3rd party delivery partner. After flagging this, it took them 2 emails to... Voir plus
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Lisez les avis des autres
Ordered from happybunch for my good friend's birthday. Was informed by their customer service person, Shakila, about substitution of tulip colours, and I was able to relay important delivery details t... Voir plus
Been using their service for quite sometime now, since 2018. Trusted and good experience so far. Shakila has been very helpful with all complaints and receiving feedback.
I ordered a bouquet of flowers and chocolates, but due to some unforeseen issues, I had to arrange for redelivery. I liaised with Khairul from customer service, who was incredibly helpful in coordin... Voir plus
À propos de l'entreprise
- Fleuriste
- aussi dans
- Marché aux fleurs
Coordonnées de contact
Malaisie
- happybunch.com.my
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Khairul and happy bunch as a whole has…
Khairul and happy bunch as a whole has the bestest service. Fast, responsive, and accomodating
Quality
Quality - Fresh flowers
Support - quick, responsive and helpful
website - easy to navigate
payment - ok, straight forward
Good experience
Been using their service for quite sometime now, since 2018. Trusted and good experience so far. Shakila has been very helpful with all complaints and receiving feedback.
I ordered a bouquet of flowers and…
I ordered a bouquet of flowers and chocolates, but due to some unforeseen issues, I had to arrange for redelivery. I liaised with Khairul from customer service, who was incredibly helpful in coordinating the redelivery and making the whole process smooth and hassle-free.
Thank you, Khairul, for your excellent service, patience, and support! Really appreciate your help. Keep up the good work! 👏😊
Shakila
Shakila was very helpful and receptive to all my last minute requests and truly made my gift bouquet to somebody special truly meaningful. Thank you Shakila.
Good customer service
Ordered from happybunch for my good friend's birthday. Was informed by their customer service person, Shakila, about substitution of tulip colours, and I was able to relay important delivery details to her that I forgot to include during the order. Very fast and prompt replies, thank you so much!
To shakila tq for the delivery very…
To shakila tq for the delivery very satisfied and will repeat again in the future
what you bought is what you'll never get
I'd bought a the 'Harmony' bouquet from HB and what it arrived doesn't resemble the posted image at all. The colors and proportions/size are off. Worst of all, the bouquet was wilting. HappyBunch even deleted my 1star review in the Google review. How amazing!
Shakila very helpful and responsive
Shakila very helpful and responsive. Just did my first order and more to come..
Fresh flowers and prompt support
I ordered a bouquet as a gift. While the flowers looked fresh and lovely, they delivered the wrong one due to issues with the 3rd party delivery partner. After flagging this, it took them 2 emails to resolve it after some investigation, and they did provide a refund for the inconvenience caused. Appreciate Shakila and team for resolving it as promptly as possible.
The inquiry handle smoothly
The inquiry handle smoothly. Within few minutes my order placed according to my request. 100% recommend. The price also reasonable
Good service
Easy & smooth experience
So far, I have already ordered 2 times with Happy Bunch. Both times, I had a very easy, smooth experience placing the order, and I also had peace of mind because the flowers arrived safely and on time & the bouquet looked amazing. When I had trouble choosing the most suitable flowers, I contacted them via WhatsApp, the person who attended to me, Shakila, was very helpful. They also helped me change the delivery address when my autofill changed it without my noticing. I will probably order again this week for my friend's birthday & perhaps maybe for my birthday next week also; let's see how...hahaha.
Beautiful Flowers & Wonderful Service 💐
Absolutely wonderful experience with Happy Bunch! The flowers were beautiful and looked exactly as shown on the website, which I really appreciated. The arrangement was fresh, elegant, and very nicely put together. Delivery was also smooth and arrived even before the promised time.
Most importantly, my wife absolutely loved the flowers, and seeing her happy made it even more special. ❤️
A big thank you to Shakila and the Happy Bunch team for the lovely arrangement, great service, and for helping make our special day even more memorable. Highly appreciated! 💐🌸
Khairul was helpful
Khairul was helpful, hopefully the flower will arrive on time..Thanks a lot Khairul🙌⭐️
Order delivered to receipent on ime…
Order delivered to receipent on ime slot selected. Was assisted by Mr Khairul. Fast and efficient. Thanks
friendly customer service and quick…
friendly customer service and quick replies, would recommend
Delivery Too Early, but HB team sorted it out.
My flowers had been delivered 2 hours prior to my selected timeslot & thus no one was there to receive it & the flowers were left unattended for 2+ hours before someone could pick up.
I contacted HB whatsapp and Khairul was swift to assist me in getting a replacement bouquet to be delivered during my originally requested timeslot.
Really appreciate Happy Bunch’s helpfulness and commitment to delivering quality to customers.
Keep it up Happy Bunch.
Thank you Happy Bunch and Shakila
Kudos to Shakila, she did her job very well.
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