Happy Hot Tubs Avis 

475
TrustScore 5 sur 5

5,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Happy hot tubs are the epitome of customer service. Other could companies could really learn from them. I bought a salt water system which has been tricky. Everyone at this company has played a part a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Thank you to Harry, Ed, Lemarre and Louise excellent experience with Happy Hot Tubs from placing order to fitting very smooth and streamlined organisation. All members of the team extremely polite an... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Replacement hot tub cover. When we first made enquiries online we found the website clear and the ordering process straightforward. However our requirements were not standard so emails and phone call... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ok so i bought 3 happy hot tub weighted pillows at £15.99 each which are fantastic quality and with a little modification with 3 black tap washers and 3 brass screws fitted well and look great , I... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de jacuzzi
  2. Service de réparation de spas

Écrit par l'entreprise

Happy Hot Tubs: everything for your hot tub, spa and swimming pool. Hot tubs, Swim Spas, chemicals, covers, filters, toys...Serving the South Coast and Midlands


Coordonnées de contact

5,0

Excellent

TrustScore 5 sur 5

475 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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5,0

Tous les avis

(475)

95 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Had Happy Hot Tub for 6 months. Time to give it a review

We have had our hot tub for six months, so I thought it was time to write a review. Thank you to Tim Sant at Alver Valley, Gosport showroom, for helping us choose our hot tub. We bought a mini hot tub, which happily fits in the space beside our conservatory. It is just the right size for me and my husband. Our grandchildren love it. Using it through the winter time was lovely, with the Christmas lights in the garden. My son saw it and had to have a hot tub, but he bought a bigger one. By me recommending him , I got a £200 voucher , which I used to buy more chemicals, so I can share them with him. When it was time to change the water, we had an email from Tim, to remind us. Very easy to do, especially with a pump to drain the water. Was surprised cost to run was cheaper than I thought. £30 a month through the winter, summertime should be cheaper. We use several times a week. Keeping the water up to scratch, is easier than I thought. If we have any worries, then we can always phone Tim, or go to see him. I have been in my son's hot tub, prefer ours😄

12 mai 2025
Avis spontané
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Réponse de Happy Hot Tubs

Hi T Shergold, thanks for the review. We are pleased to hear you have been Tim has been helpful. We hope you are loving your tub, happy hot tubbing!

Noté 5 sur 5 étoiles

Happy people with Happy Hot Tubs

James and the entire team we have had the pleasure of dealing with at Happy Hot Tubs have made the purchase and installation of our refurbished hot tub virtually seamless. From initial interest, to home inspection for access and installation details the process has been explained fully. Every question and query answered without delay and nothing was too silly to ask. We viewed the tub before confirming our purchase and again a wonderful experience with a lovely team. Installation quickly organised and the installation team those guys are awesome. Thank you so much Happy Hot Tubs we are very happy. And the ducks are genius!!!

1 mai 2025
Avis spontané
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Réponse de Happy Hot Tubs

Hi Becky, thanks for the review. We are pleased to hear you have found our service seamless. We hope you love your new tub. Happy hot tubbing!

Noté 5 sur 5 étoiles

Ordered a replacement hot tub cover

Ordered a replacement hot tub cover. Excellent service. Regular updates and delivery not a problem. Plus the cover is as good as the old one.

13 mai 2025
Avis spontané
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Réponse de Happy Hot Tubs

Hi Dermot, thanks for the review. We are pleased to hear you found our service excellent and that your new cover is just as good as the old one. Happy hot tubbing!

Noté 5 sur 5 étoiles

An excellent service from Happy Hot Tubs

An excellent service from Happy Hot Tub’s, from sales to installation 👌. Tim Sant was a most engaging and informative salesman, greatly aiding our selection and further help during the site visit. The installation team, lead by Harry, were very professional and wasted no time in getting the installation started. All finished within 2 hours and a very good brief was provided on hot tub operation and chemical routines.The hot tub was up to temperature by the next morning, ready for us to take our first dip. We have not regretted using Happy Hot Tubs and only wish we had taken the plunge sooner.

7 mai 2025
Avis spontané
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Réponse de Happy Hot Tubs

Hi Andy, thanks for the review. We are pleased to hear you have been happy with the service Tim and the team have provided. We hope you are loving your new tub. If we can ever help you with anything else, please don't hesitate to get in touch. Happy hot tubbing!

Noté 5 sur 5 étoiles

Had a great service from Artem

Had a great service from Artem . Most impressed .

31 mars 2025
Avis spontané
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Réponse de Happy Hot Tubs

Hi Diane, thanks for the review. It is great to hear you have been happy with your service with Artem. Happy hot tubbing!

Noté 5 sur 5 étoiles

Laura from your Cadnam branch was…

Laura from your Cadnam branch was excellent throughout . Really pleased with hot tub and service from start to finish . Would thoroughly recommend

18 avril 2025
Avis spontané
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Réponse de Happy Hot Tubs

Hi Stacey, thanks for the review. It is great to hear that Laura was excellent throughout your visit. We hope to see you again soon! Happy hot tubbing!

Noté 5 sur 5 étoiles

Nice, helpful company.

Rob arrived as scheduled, was friendly and helpful. The water wasn’t heating and he quickly diagnosed the problem and replaced the circulation pump. Problem solved.

29 avril 2025
Avis spontané
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Réponse de Happy Hot Tubs

Hi Stephen, thanks for the review. We are pleased to hear that Rob was friendly and helpful on your visit. We are glad that your hot tub is back up and running. Happy hot tubbing!

Noté 5 sur 5 étoiles

Walk on Hot Tub cover

My original cover for the Hot Tub had cracked & became waterlogged & left me with no option but to replace it. The original equipment manufacturer could supply me a like for like replacement but the Happy Hot Tubs option was a customised reinforced "walk on" model & it was a more economic variant. Ed & Harry at HHT were brilliant & walked me through the initial measurement phase & kept me up to date with the manufacturing & delivery stages. The end result is awesome & is way better than the original. Amazing service & a great product.

29 avril 2025
Avis spontané
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Réponse de Happy Hot Tubs

Hi Johnny, thanks for the review. We are pleased to hear you are happy with your new cover. Happy hot tubbing!

Noté 5 sur 5 étoiles

Great honest customer service

Great service from first phone call to Engineer Visit. Rob W even tried to find a cheaper solution for us to fix the tub when it broke. Even got some lessons on how to maximise the life of the tub and efficiency so feel like not only did we get our beloved hot tub fixed but we also had a mini training session too! Went through different ways of using chemicals too which we didn’t know. Thank you so much. I wouldn’t hesitate to recommend them as a company.

30 avril 2025
Avis spontané
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Réponse de Happy Hot Tubs

Hi Geneviève, thanks for the review. We are pleased to hear that Ron was helpful and informative on his visit. If you ever have any more questions, please don't hesitate to get in touch! Happy hot tubbing!

Noté 5 sur 5 étoiles

The folks at happy hot tubs were really helpful and professional …

The folks at happy hot tubs were really helpful and friendly. Having ordered and sent back what I thought were the wrong pillows, not only were they happy to have them returned they went out of their way to help find the right ones by using my hot tub’s serial number, which as it turned out they were 100% right and I had the correct ones all along 😂😂 They happily shipped them back out to me, with some suggestions on getting them fitted as they were newer versions of the original design. Such a great friendly and professional company, they didn’t charge me to resend. 🫢. Well done guys, will definitely use again for my hot tubs spares and consumables.

25 avril 2025
Avis spontané
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Réponse de Happy Hot Tubs

Hi Dominic, thanks for the review. We are pleased to hear you are happy with our service. Happy hot tubbing!

Noté 5 sur 5 étoiles

Happy Happy Hot Tub owner

Ordered our new 2nd hot tub from Happy Hot Tubs, Rob Savage. Fantastic service. Price quoted, questions answered, site inspection made, delivery date set. The new hot tub was delivered with no hitches. The delivery guys were superb and very respectful of ours and our neighbours property. Old tub taken away. Again very smooth, with no hitches. Full briefing for the new tub provided. Thus was very helpful, even as a second timer! The Jetsetter LX is just what I wanted. Jets for shoulders, back, legs, hips, wrists, hands and a wonderful back massage. I've got used to the solutions now and it's so easy to keep it at the correct levels. I have a cradle cover lifter which makes cover removal simple with no effort. I love the new tub. Thank you all at Happy Hot Tubs for a very professional and friendly service.

26 avril 2025
Avis spontané
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Réponse de Happy Hot Tubs

Hi Lynda, thanks for the review. We are pleased to hear that you found our service fantastic and that our delivery team were respectful of yours and your neighbour's property! It is great to hear the Jetsetter LX is just what you wanted. Happy hot tubbing!

Noté 5 sur 5 étoiles

Went to Happy Hot-tubs Southampton

Went to Happy Hot-tubs Southampton. Met Henry who was extremely knowledgeable and helpful. Made the purchase of our hot tub a very easy process. Delivered when agreed, plenty of contact in the lead up and after delivery. Harry & Simon who delivered and set up were first class too. Have purchased from the happy hot tub website also, which is very good with a speedy delivery service. Would highly recommend. Thanks guys.

23 avril 2025
Avis spontané
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Réponse de Happy Hot Tubs

Hi Andrew, thanks for the review. We are pleased to hear you have been happy with our service, and that Henry was knowledgeable and helpful! We hope you love your new tub. Happy hot tubbing!

Noté 5 sur 5 étoiles

Hi I bought a new hot tub cover from…

Hi I bought a new hot tub cover from happy hot tubs and what an amazing service from them arrived in six weeks and it fits like a glove so so easy to order and the team are so helpful so if you need something for your hot tub go to happy hot tubs thank you so much

3 février 2025
Avis spontané
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Réponse de Happy Hot Tubs

Hi Colin, thanks for the review. We are pleased to hear you have been happy with our service and that you have found our team helpful. We hope you are happy with your new cover! Happy hot tubbing!

Noté 5 sur 5 étoiles

Prompt service excellent product

Prompt service excellent product. I needed to replace my original Jacuzzi J235 cover which had become saturated and very heavy. After researching several companies I decided to go with Happy Hot tubs. Had the correct replacement cover in stock ordered on a Monday and it was with me next day. Fitted great and looks much better than original and very pleased with service and product. I would recommend Happy hot tubs.

19 avril 2025
Avis spontané
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Réponse de Happy Hot Tubs

Hi Graham, thanks for the review. We are pleased to hear you love your new cover! Happy hot tubbing!

Noté 5 sur 5 étoiles

Great company

Great product, excellent customer service. Cover arrived quickly & well packaged & fits my hot tub really well. I would highly recommend this company.

7 avril 2025
Avis spontané
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Réponse de Happy Hot Tubs

Hi Wendy, thanks for the review. We are pleased to hear you have been happy with our customer service. It is great to hear you cover arrived quickly and fits your hot tub well! Happy hot tubbing!

Noté 5 sur 5 étoiles

100% Recommended if you want to replace an older cover

This is a great British company where the service, communication and product just all work really well. Ed was super helpful with getting dimensions right and the quality and price of the cover I received is fab. I was replacing an old tatty one and now my hot tub looks good as new. Thanks Mike

10 avril 2025
Avis spontané
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Réponse de Happy Hot Tubs

Hi Michael, thanks for the review. We are pleased to hear you have been happy with our service, communication, and products. We hope you love your new cover, happy hot tubbing!

Noté 5 sur 5 étoiles

Great customer service, great products

Really great customer service from Harry at Happy Hot Tubs. We were looking to replace our old pillows and ordered some new ones. Unfortunately I’d measured wrong and after a quick call, Harry had sent over another option and had arranged for a quick and convenient return of the wrong pillows. New ones were received within a few days and now fit perfectly. Would definitely recommend.

9 avril 2025
Avis spontané
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Réponse de Happy Hot Tubs

Hi Lewis, thanks for the review. We are pleased to hear you have been happy with our service. We hope you like your new pillows, happy hot tubbing!

Noté 5 sur 5 étoiles

Super helpful crew

Great team and equally great service, very professional and helpful. Recommend the company highly!

3 mars 2025
Avis spontané
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Réponse de Happy Hot Tubs

Hi Jen, thanks for the review. We are pleased to hear you have been happy with our service and that you found 0our team to be very professional and helpful. Happy hot tubbing!

Noté 5 sur 5 étoiles

1st Class Customer Service

1st Class Customer Service - the issue I raised today was dealt with swiftly and resolved within a couple of hours and with the exchange of only a couple of emails.

Excellent Customer service..😀

Happy Hot Tubs - very Happy Customer..👏👏🎉

7 avril 2025
Avis spontané
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Réponse de Happy Hot Tubs

Hi Tim, thanks for the review. We are pleased you found our customer service to be 1st class. Happy hot tubbing!

Noté 5 sur 5 étoiles

Henry is the man!!

Great on line shop, fantastic after sales service and helpful knowledgable staff.
Recently had a problem that was quickly solved with the help of Henry 😎👍
Nice job Henry and keep up the good work HHTs 😎👍

2 avril 2025
Avis spontané
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Réponse de Happy Hot Tubs

Hi Andrew, thanks for the review. It is great to hear you were happy with Henry's service and that the problem was solved quickly. Happy hot tubbing!

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