HARD Swimwear Avis 

Horrible experience. Horrible product. Not as advertised.

It took over a month from my order to arrive after several emails asked me to cancel my order. They finally denied the canceling and shipped it. When it arrived, it is not like described super cheap material. The edges roll over it literally looks like a child made it. Cannot be worn in public.

This has been the worst online shopping experience I’ve ever had. First, it took almost a month just to process my order. I emailed customer service several times because they barely responded. Then they told me my order would arrive within a few days, but it never did.
I eventually asked to cancel my order, and no one even acknowledged my request. Then, out of nowhere, the package finally arrived. To make matters worse, the product looks nothing like what was shown on your website. I am extremely disappointed with both the product and your customer service.

Received a different size than what i ordered. Reached out and took a while for someone to respond. They wanted a picture for proof and then said they were going to send the correct size. Never happened. Followed up a few times with no response.
ORDER #39056

Ordered two bathing suits totaling $250 for a trip. Paid for express 2-3 day shipping. Over a week later, I haven’t received a shipping notification and I leave the day after tomorrow.

I’m so disappointed. Just emailed to request a refund.

ORDER #43810

Ordered a swimsuit for a trip and paid for the 2-3 day shipping. After 3 days of no delivery and never receiving any email confirmation I reached out to their support. They said they would send UPS tracking to me and then ghosted me. Now a week later and too late for my trip I am still waiting to see if this was a total scam. No swim suit and no email of the thing being sent. Very disappointing.

I ordered Gisella Violetto top and Rose Violetto bottoms and I could not be happier! Beautiful design, divine colour and absolutely superb craftsmanship. I followed their size chart and my bikini fits like a glove. I'm 170cm tall, bust 92cm, waist 65cm, hips 100 and size M was perfect fit. Beautifully packed, my order was dispatched and delivered to Australia within few days. To all the people complaining and expressing disappointment that company is based in Slovenia, please understand that world does not revolve around US and its citizens. It is your responsibility to make sure you have all the relevant info before you place an order. Hard Swimwear is high quality brand and swimsuit that I ordered is worth every cent. I will definitely place another order while Christmas sale is on.

I bougth a beautiful polka dots swimsuit over a month ago. I received it within 3 days and everything was perfect,really good quality, quick delivery etc...but did not fit.
I sent around 10 emails and messages trying to exchange the items but they responded late and with 2 different adreess and never came back with a confirmed one so at the end I was unable to send anything back... last week they finally fixed the issue and sent me an exchage... no it is not a scam but you will struggle a lot if it does not fit you

Hard Swimwear was very accommodating with my needs when it came to exchanging my bikini for a different size. They offer flattering colors with high quality material. Would highly recommend this brand

Products arrived extremely fast and seemed to be pretty good material. I ended up not liking the color on me and wanted to return for that reason and also the bottoms are extremely low and that’s the only option. I wish I had read their return policy because it’s only for store credit and I’d prefer to spend my money on a swimsuit bottom that’s a little higher rise/more coverage. Now I’m reading other reviews and wondering if I want to return for $65 more only to have store credit. I’m definitely bummed about it but they do quickly ship like I said so I’ll give them that! The quality also looked nice.

The style is really cute and I love the fabric, but if you're bustier (I'm a 34DD), the top doesn't offer much support. Might be better for smaller chests. Return process was easy though.

DO NOT BUY IT !!! This is not an USA company therefore, extremely difficult for return/exchange items. I sent the email for return just to find out they are in Slovenia! Lesson learned, as I didn't search for reviews before I spend my money. Very disappointed!

Just an awful customer service, after 5 emails with no answer, after they did answer on the 6th, I realized I'm now stuck with 3 swimsuits that don't fit me as the cost of shipping it back to Slovenia is greater than the swimsuits themselves. I'm going to file a complaint with BBB and dispute with my credit card. Good Luck!

DO NOT BUY! Super cheap material, located in Solvania so it’s 65 with tracking to ship back for an exchange . Terrible customer service.

Awful quality, wrong sizing - and if you want to return it is where a nightmare starts
They are located in Slovenia , so it is not even usa company so they don’t have any laws .
Please think twice before buying

I’ve already ordered a second set in a different color because I loved the first one so much. Can't wait to wear them. Suits are truly high quality and fit great

None of the items fitted - sizing was not accurate. Also they refuse to give you anything but store credit for returns. They are not responding to emails.
Won’t be shopping again.

Lots of things made it great. First, the online chat feature-very responsive there, and they’ll email you a copy of their reply so you don’t have to sit there with the window open waiting for them to get back to you. Both times I got a response within an hour. Second, fast shipping. Took about 2-3 business days from ordering to be processed, but then it arrived in a couple of days after it posted. They ship out of Europe; I’m in the US. They confirmed ahead that there is no tariff when I inquired, and in addition to that, they’ve just opened a return center in TX so had I needed to exchange, that would have made things much easier. The bikinis are beautiful. They are exactly as depicted online. And I have NEVER had a balconette style bikini top fit right in the past. I like the styles on model but then I’ll order and it’s got weird underwire shapes or just doesn’t provide lift…NOT THIS BRAND! It fits perfectly, it actually lifts. The girls look so good. And the wide set straps feel like they’ll stay in place, no slipping down. The triangle style one I ordered was equally beautiful. Bottoms fit exactly as expected. I ordered my usual sizes (M for tops, S for bottoms, I’m around 32D/35-36” bust, 25” waist, 34” at hip bone, 36.5” at the fullest part) I will definitely be ordering again from them and already recommending to a friend who is equally swimwear loving.

Poor customer service. I reached out with a sizing concern and never received a response. Also, the swimwear is see-through when wet—not what I expected, poor material.

Very cheap materials, low quality, the swimwear doesn’t even come with protective liners, the sizing is incorrect and I returned some items 3 months ago and customer service hasn’t responded to my emails. I wonder if their address even exists.
Terrible experience! Don’t buy!

BEWARE - the quality of the bikini was awful, there isn’t even a tag on the product nor a hygienic label when it arrives. Super small, not well made in terms of cut or material - the fit is awful. Oh and they refuse to offer refunds.