I ordered a pair of replacement musicians earplugs after losing the originals. They were expensive after the originals had been at a heavily discounted price, and I was disappointed to find I had been... Voir plus
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So pleased i came across Harley Street Hearing, I have been going there now for 5 years, over which time Paul and the team have been consistently fantastic. Able to accurately identify specific type o... Voir plus
L'entreprise a répondu
We took our 9yr old daughter due to issues with balance and saw George. He was patient, kind and explained everything so clearly. My daughter felt totally at ease after being very nervous to start wit... Voir plus
L'entreprise a répondu
Very professional and helpful consultant treated my 98 year old mother and helped with her hearing aid setup.
À propos de l'entreprise
- Audiologiste
- aussi dans
- Centre de diagnostic
- Magasin d'appareils auditifs
- Service de réparation d'appareils auditifs
Écrit par l'entreprise
We are London’s leading independent hearing clinic and have been established on Harley Street for over 25 years. At our Harley Street Hearing clinic we know that customer care is fundamental to a successful audiology clinic. As hearing aid specialists we understand that having a hearing loss can be isolating and difficult to accept so we treat all our patients with care and understanding. So whether you require a Hearing Test or Consultation, a trial of new Hearing Aids, Hearing Aid Repairs, Hearing Therapy for Tinnitus, Instant Ear Wax Removal by Microsuction or Irrigation, Auditory Processing Disorder (APD) Treatment, Hearing Tests for Children, Audio Vestibular (Balance) Diagnostics or Custom Hearing Protection for Sleeping, Swimming, Music, Leisure Shooting, Custom Earphones, Presenter Earpieces, or In-Ear Monitors, we're here to help. We are also Musicians’ Hearing Services and provide hearing protection and advice for the UK entertainment industry. With Help Musicians UK and the Musicians’ Union, we provide musicians in the UK affordable access to our specialist service. Harley Street Hearing - the home of independent audiology in London.
Coordonnées de contact
2 Harley Street, W1G 9PA, London, Royaume-Uni
- 02074861053
- info@harleysthearing.co.uk
- harleysthearing.co.uk
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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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Excellent care from Harley Street Hearing
Excellent care from Harley Street Hearing. I came away from the first appointment with full knowledge of the mechanics of hearing loss and the available support devices to choose from. After a full diagnosis, at the second appointment I had a fitting and the ongoing service options explained to me fully. The ‘extra mile’ is the overall approach taken to client care - kind, thorough and supportive. Thank you Matt Frost and colleagues!

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Views of a regular visitor…
Having been a regular visitor to the HSH team over the past few years, I have come to expect nothing less than the five star treatment I receive at each and every appointment. Once again, the reception and service received was nothing short of exceptional.

Réponse de Harley Street Hearing
Excellent
Excellent, professional, with advice operating at the top of the spectrum, offering a range of different options but primarily ensuring satisfaction for the client. I could not be happier.

Réponse de Harley Street Hearing
Absolutely an efficient service
Absolutely an efficient service I received at Harley street. From the reception staff to the mould collecting staff and even payment staff, they were all fantastic. Firstly, the booking experience was smooth and the lady over the phone was very lovely and she took time to explain what may suit me better. The ear mould collecting staff was very nice and made me feel relaxed through the whole process, explaining every detail about the steps he was taking (what’s being done and why). He was done in no time and I felt like I was treated like a valued customer. I was referred to Harley street hearing by someone who’s been there so I definitely will be recommending others too.

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So impressed with the kind care and…
So impressed with the kind care and professionalism.

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Great, professional service
I was very impressed by the service provided by Andreza at Harley Street Hearing. She took the time to understand my particular hearing problems and my experience as a hearing aid user (my current aids were purchased some time ago from another provider). Having tested my hearing, she concluded that re-setting the parameters on my existing aids would improve their performance, which it has. Andreza also explained quite clearly what she was doing and why, and I got the real sense that she was looking to fine tune the aids to meet my particular needs as opposed to simply using the manufacturer’s standard settings.
While I will replace my current aids in time, I did not feel under any pressure to do so now through HSH. A very good experience and I will certainly use HSH again.

Réponse de Harley Street Hearing
Yesterday's hearing aid consultation…
Yesterday's hearing aid consultation with Fiona Butterworth at Harley Street Hearing was an exceptional and comprehensive experience. The guidance I received was outstanding, and I am delighted to highly endorse Harley Street Hearing.

Réponse de Harley Street Hearing
Exemplary service
The audiologist Matt Frost was warm and friendly. He explained the process in detail and provided updates as he delivered the treatment which I found really reassuring. Highly recommended,

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Outstanding care
I have always had outstanding care from Harley Street Hearing. Their audiologists are very knowledgeable , caring and empathetic. I highly recommend Romy

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Faultless
It is impossible to fault the service I receive from this company

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Jordan was really nice and made me feel…
Jordan was really nice and made me feel really comfortable and explained everything to me in detail. A very pleasant appointment

Réponse de Harley Street Hearing
Very professional and welcoming service…
Very professional and welcoming service from initial point of contact till my new Lyrics were installed. The hearing tests were very thorough and much more than just the simple “beep” test. The price of the lyrics was the lowest I’ve seen despite the top quality service.

Réponse de Harley Street Hearing
The hearing aid consulatation that I…
The hearing aid consulatation that I had yesterday with Fiona Butterworth at Harley Street Hearing was a first class thorough and professional experience. I was very pleased with all the advice that I was given and am happy to provide a big recommendation for Harley Street Hearing.

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Warm and welcoming environment
Warm and welcoming environment. Fiona is a lovely lady, thorough in her assessment and very professional. I received my aids immediately and was talked through the workings of the aid and shown in detail how to use.
I'm very happy with the service

Réponse de Harley Street Hearing
Hearing aid
Lerissa was knowledgeable and excellent Audiologist. She was very patient and explained everything nicely. We really appreciated her help.

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Excellent service from start to finish
Excellent service from start to finish. I could not recommend HSH more!

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I had an excellent experience
I had an excellent experience. My audiologist was friendly and very competent

Réponse de Harley Street Hearing
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