Harley Street Hearing Avis 

Prompt appointment, very polite and well explained audiology tests.

The appointment itself was fine, but I was told it will take around 3 weeks to receive my custom ear plugs. It’s now been over 4 weeks and I haven’t heard anything about delivery. I have tried to contact them but heard nothing back. Currently feeling quite frustrated that their communication post appointment has been incredibly poor.

**updated in response to reply: I was quoted 3-4 weeks as I specifically asked whether they would arrive in time for a concert I was due to attend. But I'm happy to hear they'll be arriving soon.

Excellent. Friendly, thoughtful staff. Procedure carried out gently and effectively. Good advice on ear care too

Matt Frost was incredibly helpful, and the all round service at Harley Street hearing was amazing. Will definitely go back, and would highly recommend.

Great service
Efficient booking; pleasant reception; efficient and friendly audiologist.

Excellent service. Really looking forward to receiving my hearing protection!

Wow ! Not a nice series of tests but what an amazing lady !! 100 out of 100 to Roisin ! Well done ! For a very nervous patient with severe dizziness I became upset and panicky .. without Roisin’s skills both clinically and psychologically I would no way have completed these tests .Roisin is calming caring patient gentle and very kind .Im sorry I was such a nightmare … many many thanks to this wonderful lady !

Excellent attention from friendly and professional staff

Matt Frost was excellent in every way- attentive and skilled. Excellent experience overall.

Prompt, professional care that went the extra mile to ensure all aspects of a consultation were covered….

Knowledgeable and kind staff. Everything worked smoothly and I felt well looked after.

One of my ears had become completely blocked with earwax, which had reduced my hearing considerably from that side. I tried using Earol for five days, but unfortunately, I was unable to clear the blockage. I did some research online and found Harley Street Hearing, which had a lot of positive reviews. I contacted them and was able to book an appointment on the same day.

The consultation and microsuction treatment only took a few minutes because I had been using Earol prior to soften the wax, which they recommended anyway. The earwax was removed, and my hearing returned to normal. The treatment was painless, so now I know where to go if I ever have this type of issue again.

Excellent all round - the whole experience, from booking to consultation and aftercare, is efficient, friendly and effective.

everything went exactly as planned
perfect experience

I lost my hearing aids and Harley Street Hearing were able to get me a replacement pair straight away. They listened to my needs and let me trial the first pair. I returned for a smaller, rechargeable hearing aid that is now perfect.

I had a consultation for my tinnitus with Romy on 12th May. I was hugely impressed by the whole experience. Romy asked me a number of questions about my symptoms/history and I felt she was extremely thorough and empathetic. In addition to her questions Romy undertook a number of hearing tests and fully explained the results in a way I could understand. Romy is both personable and professional in her approach. A care path was suggested without any pressure, I feel well looked after and listened to. An excellent service all round and I cannot thank you enough.

I’ve learned so much about my hearing and the condition of my ears from my team at Harley Street, and for the first time in years I feel like I can navigate my hearing loss with confidence. Romy has been a particularly thoughtful and reassuring presence. The clinic is a calm and friendly environment, and the staff are always extremely helpful.

very efficient and professional. i went in to get stubborn wax removed which was done with minimum fuss

Harley Street Hearing is extremely professional and I felt my issues were dealt with thoroughly and pleasantly.