AVOID THIS COMPANY AND JASON AT ALL…
AVOID THIS COMPANY AND JASON AT ALL COSTS!
We paid over £2,000 for a front door that has been a dangerous, unusable mess from day one.
The installation of the door and the lock was so poor, we have been locked inside and outside our own home multiple times because of their incompetence. This is a serious safety risk and fire hazard and Jason showed no accountability.
Despite repeated attempts to contact the company, the service was shocking. Calls went unanswered, emails ignored, and when Jason finally responded, he tried to charge over £100 just to come and look at a problem caused by their own installation. He then refused to help and blocked my number.
My mum, who is nearly 70, has been locked out of the house on several occasions because of this. There has been zero accountability or urgency to fix what is clearly their fault.
Jason is rude, dismissive and completely unprofessional. We’ve now been left with a dangerous, defective door and have to pay another company to fix it properly. He doesn’t even have the heard to give himself a 5* rating because he knows this company is an absolute sham.
We are now forced to pay another company to fix what should never have been done so badly in the first place.
STAY AWAY!








