I've been dealing with Paul Hutchinson at Scudo for a long time now, and I can honestly say he makes our jobs a lot easier at our end. Communication is very clear and effective, and all our products... Voir plus
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We deal with Harrison Bathrooms on a daily basis and I have to say, all the team are polite, friendly and great to deal with. Paul being our main contact is exceptional in his role. Managing our orde... Voir plus
Mainly deal with Paul Hutchinson at Harrison bathrooms and can never fault his service. He always goes the extra mile for us and hardly lets us down. He also manages all our orders and we never have t... Voir plus
Excellent service first class rep (Charles Macintosh and great office staff Amelia nothing is ever a problem and always return your call what I think is one of the most important things in business... Voir plus
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5* very helpful
5* very helpful. Was missing two parts for my water filter system and Sam was more than helpful to send replacements out in quick time.
Very professional all around. Thanks again.
Excellent customer service
Excellent customer service. From the initial contact to a replacement mirror delivery.
Very knowledgeable staff and quick responses.
Cracked handbasin
This company have promised me a replacement hand basin to replace a faulty one installed a few months ago the company I bought from has now wrapped up and I was left to get intouch with the manufacturer ie Harrison, after some emails back and forth they have they have decided as a good will gesture to replace the cracked one so a thumbs up to them for coming to my aid 👍 .
Rang customer service today and spoke…
Rang customer service today and spoke to callum regarding my bath screen seal and he kindly sent me a ordered a replacement seal. Callum was very polite courteous
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Fantastic service from Sam. After a nightmare with a builder leaving our bathroom in a mess, they went above and beyond to help us get everything sorted.
Knowledgeable, patient, and genuinely helpful—they made a stressful situation much easier. It’s clear the company has high standards and great staff. A real credit all round. Highly recommended!
Excellent Customer Service
I initially contacted customer services for advice as to where I could purchase replacement nozzles for my shower head. I was so surprised when they replied to say they would replace the shower head, with no charge! Jess and Callum were so helpful with making sure I received the correct shower head and were really helpful and very prompt with sorting it all. The replacement arrived the day after. Excellent service. Highly recommend. It's great to receive a brilliant service nowadays. Thank you!
Prompt and efficient service provided…
Prompt and efficient service provided by Harrisons . First time I been in touch with them and the service is second to none
Terrible Customer Service
I tried to exchange a unit we had ordered tin the incorrect colour. We had not opened the unit. It was 3 days outside of the 28 day period they allow. I offered to drive to Leeds to exchange it. The logistics department said NO. We have spent a number of ££££'s with this company!! Very Poor. I offered to pay a 30% re-stock fee as well. Disgraceful.
Excellent customer service
Excellent customer service (thank you Sam!). Helped source me a replacement part for my tap that had broken (after 5 years of use). Can't believe how quickly Sam helped me find the part and send it out free of charge. Super impressive.
The best customer service
I had a 10 year old shower bar in need of spare parts and repair. Callum and Emma replied to my enquiry so quickly, gathered the information they needed and found the part for me straightaway. They were so helpful, honestly the best customer service possible!
My shower handles needed replacing and Harrison Bathrooms replaced them with speed…
My shower handles needed replacing and Harrison Bathrooms acted immediately to replace like for like despite the handles being of an older model.
Super efficient with regular communication.
Highly recommend.
Great service from all staff
Great service from all staff, thank you Jess
I have been in touch with Harrison’s a…
I have been in touch with Harrison’s a few times over the last couple of years to do with spares for a shower we bought. The first time I got good support initially from Jess and the issue resolved by Jasmine. Most recently Sam gave good service by supplying information to help look at options before our plumber visits. Overall a nice responsive company to deal with.
Beware buying if you might ever need spare parts.
I bought a bath shower screen two and a half years ago and recently approached Harrison Bathrooms for a replacement seal. After demanding proof of purchase they then stated that they no longer held spares for my screen! Discontinuing spares after less than three years is indefensible.
Very good service
Having purchased a shower unit from Harrisonbathrooms
Very happy with this.unfortunately I had to get in touch with the company for some information.
This was with dealt with by Sam & Jess & the technical
Department I have to say these people were professional,knowledgeable& pleasant & a credit to the company.I would definitely buy from this company again.
whenever i have dealings with harrisons…
whenever i have dealings with harrisons and it is usually an emergency (bits stopped working as they should). they always manage to sort it out. this is for older fitted equipment. many companies would say you need to buy new stuff. today they sorted hrough previous stuff id bought in past to confirm i had right parts for repairing shower. (sam) got back to me within the hour to solve the issue. they all seem to go the extra mile as standard. brilliant crew.
Excellent communication…..honoured my…
Excellent communication…..honoured my bathroom guarantee and sent replacement cartridges.
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