I've been dealing with Paul Hutchinson at Scudo for a long time now, and I can honestly say he makes our jobs a lot easier at our end. Communication is very clear and effective, and all our products... Voir plus
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We deal with Harrison Bathrooms on a daily basis and I have to say, all the team are polite, friendly and great to deal with. Paul being our main contact is exceptional in his role. Managing our orde... Voir plus
Mainly deal with Paul Hutchinson at Harrison bathrooms and can never fault his service. He always goes the extra mile for us and hardly lets us down. He also manages all our orders and we never have t... Voir plus
Excellent service first class rep (Charles Macintosh and great office staff Amelia nothing is ever a problem and always return your call what I think is one of the most important things in business... Voir plus
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JessH was so helpful and professional…
JessH was so helpful and professional in resolving an issue for me. I had a prompt response and resolution in one, which I really appreciate. Thanks very much.
Callum was exceptional in helping me…
Callum was exceptional in helping me out and provided an excellent service hes a credit to the company
Thorncliffe Building Supplies Ltd
Ryan Grindrod
Assistant Manager
Quick replies to emails
Callum answered my email quickly and helped straight away. He sent links and explained what I needed to do. Would 100% recommend
Exceptional Customer Service
I've been in touch twice now for advice, both times exceptional customer service.
Emma was very helpful and quick in her…
Emma was very helpful and quick in her responses to help with my enquiry
Emma in Customer Services
Emma in Customer Services was very helpful and efficient in sending me the spare parts I asked for, and answered my many questions.
Issue resolved quickly
Quick response to an issue with a tap purchased 18 months ago, resolved within the day. Thankyou
I have had their brass thermo shower
I have had their brass thermo shower. Great quality. That's obvious. My builder really liked it. Has been running for a year with no problems. Get the knurled option it’s very James Bond you’ll love it!
Excellent sales/ customer service
Excellent sales/ customer service , the spare parts department will go out of their way to find and supply you with the part youhave been searching for and all at a very reasonable cost , you just pay for the spare parts needed and no delivery charges which is rare in today’s purchasing on line .
I would highly recommend Harrison bathrooms for all your needs.
Excellent customer services
We would like to express our good experience with Harrison bathroom(Scudo) dealing with them for the last 10 years. JessH is always dealing with our returns queries and sort them out very promptly and efficiently. Excellent customer services.
Modern Living, Bradford
Faulty shower cartridge
Very quick response and they were able to resolve our issue with the shower cartridge
Great Service
Phone call was answered promptly and the options were just right( I.e very clear and not missing option for my issue like most other organisations)
Talked with Sam in the tech department who understood exactly my issue and he then asked for pics etc which I sent by email. He then sorted everything for me.
Great service from Sam and I would recommend Harrison to anyone.
Brilliant service
Excellent service and help to find the part I needed. By mistake I ordered the item twice but this was sorted out very quickly and easily. Brilliant service
Superb service
Superb service from Sam in Sales Customer Service who provided a replacement temperature control knob for my Scudo shower.
Excellent customer service from Emma…
Excellent customer service from Emma who was very friendly and answered any queries I had with ease. Quick responses to my emails and represents the company very well.
Great customer service got back to me…
Great customer service got back to me straight away with the info the tiler needed for where the supply was situated on the mirror.
Needed some guidance on installation of…
Needed some guidance on installation of a tap on the Scudo Linea 600 - super speedy response and just the answer I needed. Thanks to JessH and the team for their help with this.
I had a bathroom fitted earlier in the…
I had a bathroom fitted earlier in the year but the basin mixer tap never worked properly - the flow of water was slow on cold and hot settings. I contacted Harrison’s and got an immediate reply that they would send out a new tap cartridge and details of fitting.
Communication was very good I cannot praise them highly enough.
Probably the best customer service I've…
Probably the best customer service I've experienced in many, many, years.
Following a call from me, they managed to trace and locate a mono tap cartridge for a discontinued model which they manufactured about 4 years ago.
Replacement delivered to my door within 48 hours by courier and at no charge! Amazing.
My wife and I are both quite elderly and without it we had no hot or cold running water in the kitchen.
Brilliant company, well done!
Excellent customer care
Excellent customer care. Sam was polite, professional and very very helpful.
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