I recently purchased all my kitchen appliances at Harvey Norman's castlebar & dealt with Ciaran from the start...He was so knowledgeable & extremely helpful throughout the whole experience. When ch... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit D. E & F, Castlebar Retail Park, Breaffy Road, Knockrawer, Castlebar, F23 H586 Mayo, Mayo, IE
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The excellent staff at harvey normans today helped me to have a wonderful experience in the shop. Daria went above and beyond to help me and was very knowledgeable in her department. Harvey Norman are... Voir plus
L'entreprise a répondu
We went to Harvey Norman in Castlebar Friday,10th July. We were looking for an Air Conditioner for our home. We met Nelson. He was a tall,pleasant young man who immediately assisted us and went out of... Voir plus
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Patrick and Martin delivered and installed my new appliance, as I was out of house working they maintained contact with me on numerous occasions for ETA. Left everything clean and took away all rubbis... Voir plus
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À propos de l'entreprise
- Magasin de meubles
- Magasin de meubles de chambre à coucher
- Magasin de téléphonie mobile
- Ordinateur et accessoires
- Magasin d'ameublement et de décoration
- Magasin de lave-linges et sèche-linges
À propos de Harvey Norman Ireland - Castlebar
Écrit par l'entreprise
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Écrit par l'entreprise
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Coordonnées de contact
Unit D. E & F, Castlebar Retail Park, Breaffy Road, Knockrawer, Castlebar, F23 H586, Mayo, Mayo, Irlande
- 094 9063900
4,3
Excellent
279 avis
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Excellent service.
Patrick and his very tall assistant were delightful! 5 big appliances from Castlebar shop manoeuvred across my building site and into the kitchen with no fuss, mess or damage. Well done lads.
14 octobre 2025
Avis spontané
Réponse de Harvey Norman Ireland - Castlebar
Hi Clair,
We're happy to hear that the delivery went smoothly! It's great to know the team managed the appliance installation on your building site without any issues. Thank you for your positive feedback.
Many thanks,
Katie.
Two missed delivery dates
Two missed delivery dates. Lack of fitter (sick) so rescheduled for a week later, then the van broke down so rescheduled for a further few days. Once delivered installation team were good but the Electrical connection for the dishwasher was missing! Still waiting on it. Communication from HN was poor initially and only when we escalated the communication improved.
11 octobre 2025
Avis spontané
Réponse de Harvey Norman Ireland - Castlebar
Hi Peter,
Thank you so much for taking the time to leave this review. We are very sorry to hear this. Can you please e-mail the details of this to customer@support.harveynorman.ie and our teams can have this looked into?
Many thanks,
Katie.
Réponse de Harvey Norman Ireland - Castlebar
Hi Marisa,
Thank you so much for taking the time to leave this review. We appreciate your feedback and will be sure to bring this to the attention of the relevant team for review.
Many thanks,
Katie.
Online pick and collect did not seem to…
Online pick and collect did not seem to work.Waited for 30mins and nothing,had to go into store and get receipt before order was processed
5 octobre 2025
Réponse de Harvey Norman Ireland - Castlebar
Hi Tony,
Thank you so much for taking the time to leave this review. We are extremely sorry to hear this, your feedback is greatly appreciated and will be brought to the attention of the relevant team for review. If we can assist with anything further, please don't hesitate to contact us.
Many thanks,
Katie.
23 days after placing my order I have…
23 days after placing my order I have had nothing delivered
6 octobre 2025
Avis spontané
Réponse de Harvey Norman Ireland - Castlebar
Consumer,
We regret to hear about the delayed order.We can see this was scheduled for delivery today. We will investigate the matter to improve our delivery service. If we can assist you further please contact our customer support team at this email customer@support.harveynorman.ie
Kind Regards,
Kevin
Great Service and Quality Products at Harvey Norman
I recently bought a room heater and a grill from Harvey Norman, and I’m really happy with the experience. The staff were helpful, the process was smooth, and both items were ready for quick pickup.
Good quality products and great service overall — would definitely shop here again!
2 octobre 2025
Réponse de Harvey Norman Ireland - Castlebar
Hi Arul,
We appreciate you sharing your experience. We're happy to hear that you found our staff helpful and the pickup process smooth, and that you are pleased with your new heater and grill. We look forward to seeing you again!
Kind Regards,
Kevin
Prakesh was so helpful
Prakesh was so helpful, I had to purchase a laptop for my son who was heading to college. He went through all the options with me and my son. Top class , very professional and friendly.
27 septembre 2025
Avis spontané
Réponse de Harvey Norman Ireland - Castlebar
Hi Stephanie,
We're happy to hear that the assistance provided was helpful in choosing a laptop for your son's college needs. We appreciate your kind words regarding the professional and friendly service you received. Thank you for your positive feedback!
Kind Regards,
Kevin
Delivery made on time and quickly
Delivery made on time and quickly.
I have a bad knee and can’t kneel. The delivery driver kindly adjusted the one foot on the front of the fridge for me to stabilise the fridge.
1 octobre 2025
Avis spontané
Réponse de Harvey Norman Ireland - Castlebar
Hi Mary,
We're happy to hear that your delivery was on time and quick! We appreciate the positive feedback regarding the delivery driver's kind assistance with your fridge.
Many thanks,
Katie.
James, a friendly and knowledgeable salesman.
Buying a tv I was helped by James who was very friendly and knowledgeable. A pleasure to do business with him.
1 octobre 2025
Avis spontané
Réponse de Harvey Norman Ireland - Castlebar
Hi Conall,
We're happy to hear that you had a positive experience and found our team member helpful and knowledgeable during your TV purchase. Thank you for your feedback!
Many thanks,
Katie.
Réponse de Harvey Norman Ireland - Castlebar
Hi Analee,
We appreciate you sharing your experience and are so happy to hear our staff met your needs.
Many thanks,
Katie.
Delivery Challenges
Upon ordering I had to reach out to find out about my delivery date; only to have to request another day. When the units arrived the driver asked me if anyone from their office had called me. I said no, he asked me again, I said no again. He realized that morning that I had ordered install and take away, but he was alone and couldn’t do that. So he let his dispatch in Dublin know, who said they would call the store (Castlebar) and that they would call me. hence did anyone call me, and no they didn’t. So then calling the Castlebar store to find out what had happened, how to fix it, the young man in your store, kept speaking over me, and it took longer to get to the end solution than needed. And then two days later, two gentlemen showed up and installed the two units, and took away the old unit. in the end, I’m happy for the purchase, I’m happy that everything worked out. To get there took a more than necessary.
23 septembre 2025
Avis spontané
Réponse de Harvey Norman Ireland - Castlebar
Good morning,
Thank you so much for taking the time to leave this review. Sincere apologies for the inconvenience caused, we will be sure your comments are brought to the attention of the relevant team for review. If we can assist with anything further, please let us know.
Many thanks,
Katie.
Excellent customer service
I went to collect my TV from the Castlebar shop but it wouldn't fit in my jeep. My mistake at not measuring properly! They offered to deliver it to me the next day free of charge. Excellent customer service!
19 septembre 2025
Réponse de Harvey Norman Ireland - Castlebar
Hi Arlene,
We're glad to hear that we could assist you with delivering your TV. We appreciate you taking the time to share your experience with us. It's great to know our team could help!
Many thanks,
Katie.
Very poor customer experience
4 weeks from order/payment to delivery… very disappointing customer experience
9 septembre 2025
Réponse de Harvey Norman Ireland - Castlebar
Hi Georgina,
We appreciate your feedback and apologize that the delivery took so long. We'll review our processes to improve our customer experience.
Kind Regards,
Kevin
Delivery
Friendly service!
The item was delivered on time, prior to that I received a phone call giving me an estimate when the courier would arrive.
9 septembre 2025
Avis spontané
Réponse de Harvey Norman Ireland - Castlebar
Hi Henk,
We're glad you enjoyed your experience. It's great to hear that our team provided friendly service and that the delivery was on time with helpful updates. Thanks for your feedback!
Kind Regards,
James
Ótimo atendimento e muito rápido!
28 août 2025
Réponse de Harvey Norman Ireland - Castlebar
Hi Luis,
Thank you for taking the time to leave this review. We are happy to hear you like our service and our delivery service. If we can assist you further please do not hesitate to contact us.
Kind Regards,
Kevin
I bought a smart watch in Castlebar…
I bought a smart watch in Castlebar from Mick in computers. The Huawei watch fit 4. Based on my requirements and questions it's the one Mick suggested would best suit my needs. I love it, it's packed full of spec, great battery life, rugged and waterproof and has a nice sleek design.
9 août 2025
Avis spontané
Réponse de Harvey Norman Ireland - Castlebar
Hi ALEX,
We're happy to hear that you are enjoying the smartwatch! It's great to know the suggestion met your needs with its features, battery, design, and durability. Thank you for your positive feedback.
Kind Regards,
Kevin
I ordered a new printer by click and…
I ordered a new printer by click and collect. I didnt think that I would need the extra warranty. When I went to collect it I changed my mind. When I went to pay and collect I was told that I couldnt change my mind and refused my request. I hadnt even left the store and it was still boxed up! I sent a message to Harvey Norman about it. I was told that someone would get back to me in 24 hours. They didnt. I sent another one. Still no contact. Is that really good customer service?
21 août 2025
Réponse de Harvey Norman Ireland - Castlebar
Hi Thomas,
Thank you so much for taking the time to leave this review. We are extremely sorry to hear this. Can you please e-mail the details of this to customer@support.harveynorman.ie and our teams can have this looked into?
Many thanks,
Katie.
Harvey Norman query all the details of…
Harvey Norman query all the details of your premises and access beforehand. You are sent an immediate text confirmation. You receive a further confirmation text telling you the driver will phone you on delivery day giving approx delivery time. Driver phoned on the day, arrived and super careful young man placed my freezer in the kitchen for me. Excellent experience from shop to home.
26 août 2025
Avis spontané
Réponse de Harvey Norman Ireland - Castlebar
Hi Beatrice,
We appreciate you taking the time to share your positive delivery experience. We're happy to hear that our team's careful planning and communication, along with our driver's care, resulted in excellent service from our store to your home.
Many thanks,
Katie.
Réponse de Harvey Norman Ireland - Castlebar
Hi Wecton,
Thank you for taking the time to leave this review.
I am delighted to hear about your positive experience regarding your purchase.
If there is anything further we can assist you with, please do not hesitate to get in touch.
Kind Regards,
Lillie
Réponse de Harvey Norman Ireland - Castlebar
Hi Michael,
We appreciate you sharing your feedback. We are so glad you had a great experience with our prices, delivery, and service.
Kind regards,
Sean
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