I noticed a great deal on laptops and impulsively I came across Milos, a very pleasant, enthusiastic and knowledgeable assistant. He listened very patiently to my queries and gave me the information I... Voir plus
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Units 8-11, Drogheda Retail Park, Donore Park, Rathmullen, Drogheda, A92 CC97 Meath, Meath, IE
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I noticed a great deal on laptops and impulsively I came across Milos, a very pleasant, enthusiastic and knowledgeable assistant. He listened very patiently to my queries and gave me the information I... Voir plus
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Milos was an excellent member of staff in Harvey Norman Drogheda ! He sorted everything in minutes and knew where everything was ! Very pleasant smooth experience ! On the other plus side Milo’s was t... Voir plus
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We recently bought a new sofa from Harvey Norman in Drogheda and had a great experience. Kristina was really helpful throughout, offering excellent advice and giving us plenty of time and space to ma... Voir plus
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Very unpleasant girl at the desk. I purchased my item through Click and Collect stupidly thinking this would be faster. I can understand needing a email as proof of purchase but needing photographic i... Voir plus
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Écrit par l'entreprise

Écrit par l'entreprise

Units 8-11, Drogheda Retail Park, Donore Park, Rathmullen, Drogheda, A92 CC97, Meath, Meath, Irlande
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The staff member was friendly,knowledgeable and dealt with me quickly.

Réponse de Harvey Norman Ireland - Drogheda

Réponse de Harvey Norman Ireland - Drogheda
Went to store and met Pratheep and he was absolutely amazing just as professional and helpful as the first time we meet him a few weeks ago when we were getting Two new TVs.He was very helpful, knowledgeable and easy to talk to about the product we wanted to
purchase. Pratheep is a truly brilliant sales person and I will definitely be back when I need another item and I hope Pratheep is in store and not on his day off.Well done Pratheep .🌟🌟🌟🌟🌟

Réponse de Harvey Norman Ireland - Drogheda
Superfast delivery, great communication rang before delivery to ensure everything was ok. Delivery guys lifted bed upstairs, I didn't even have to ask. Incredible service. Highly recommend 100%

Réponse de Harvey Norman Ireland - Drogheda
Had an almost perfect experience in customer service after a Samsung Washing machine began to leak (after a few years).
A little slow to begin with but they got the ball rolling at the same time, too.
Bought online but was delivered via their Drogheda Store.

Réponse de Harvey Norman Ireland - Drogheda
Very friendly lady at the till , and very prompt service

Réponse de Harvey Norman Ireland - Drogheda
I found the whole experience very straight forward click and collect was very efficient and very good. Staff very efficient.

Réponse de Harvey Norman Ireland - Drogheda
Click and collect the same day, even, after hours, very good👍

Réponse de Harvey Norman Ireland - Drogheda

Réponse de Harvey Norman Ireland - Drogheda
Drogheda Harvey Norman Funiture are the best, the only issue I had is the sideboard was brown and i
was written grey/black on cartons.Still waiting for the delivery of the sideboard but have the dining table delivered already. Great customer care especially Mr Frank. He’s d best. Thank you

Réponse de Harvey Norman Ireland - Drogheda
Pratheep in the Drogheda store was brilliant today. I purchased a tv and his customer service and friendliness was excellent. He spent time with me going through the best tv option for me and he made the whole process simple. I was extremely impressed by him today and his knowledge and expertise was clear to see. I would highly recommend Pratheep

Réponse de Harvey Norman Ireland - Drogheda
It took 6 almost 7 weeks from the day I paid online. The communication was very poor with unanswered queries about the delay. When it did arrive the fridge came with a 2 pin plug!!!!! This added to a not good customer experience. Then when I contacted Harvey Norman they were very understanding but did nothing until I phoned them (which is also not easy to connect with a live person) to date they said they would reinburse the extra cost of hiring an electrician to put a fused three pin UK Irish standard plug ... have received no thing to date hopefully next few days. It just was not an easy friendly or helpful service at any stage.

Réponse de Harvey Norman Ireland - Drogheda

Réponse de Harvey Norman Ireland - Drogheda
Let me start with saying that I love Harvey Norman and always enjoyed going there to purchase my IT equipment, big and small. But indeed “enjoyed”, because this week I went to Harvey Norman twice to look for a simple indoor camera and a laptop cover. Both times I was approached by very persistent sales persons. Both times I made it clear that I did not need any help, that I knew what I was looking for, would rather keep looking on my own and would come to them if I needed help. On one occasion the sales persons put a 4 digit code on the price tag of the item I said I would purchase to get him off my back, and act which made me realise the staff work on sales commission. So basically they are told to aggressively harrass customers!!
Both times I wanted to look around a bit longer, on my own, but I simply wasn’t given a chance.
After the second time I experienced this I am now very hesitant to come back to the shop at all, and will rather do my shopping in another store or online (which is usually cheaper as well). It’s a pity that a fantastic shop like Harvey Norman is being ran to the ground by management demanding these kinds of aggressive sales techniques from their staff.
Perhaps my review may change this. Perhaps not. But customers want sales persons to be around when they need them, not having them hovering around you like vultures demanding to know what you’re looking for.

Réponse de Harvey Norman Ireland - Drogheda
I visited you Drogheda Store on July 27th this year. I wanted to purchase a Fitbit watch for myself. A young girl from your Electrical Department Manny helped me choose the right watch for me. She asked what information I needed the get from the watch, size and colour Id prefer and I was delighted to be asked as I really didn't have a clue where to begin. I really liked the way she engaged with me and wasn't at all pushy. She had great eye contact and she was extremely pleasant. I liked her so much I took out product care because she was so helpful. I will be upgrading my laptop soon and Ill be dealing with Manny. She is a great example of excellent customer service.

Réponse de Harvey Norman Ireland - Drogheda

Réponse de Harvey Norman Ireland - Drogheda
Great communication from start to finish. Delivery updated through day with time and incredibly friendly and knowledgeable driver.

Réponse de Harvey Norman Ireland - Drogheda
To say that Nathan sorted us out for a new TV and a fan for the heat last week, is an understatement! Especially having come from a near by store which left a very sour taste in our mouths from our shopping experience, Nathan to the rescue! He was on it from the moment we walked in and helped us fine our dream products, especially for a very warm bedroom for our toddler! Would recommend advice from Nathan any Time!

Réponse de Harvey Norman Ireland - Drogheda
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