I received wonderful customer service from Maria and Simon in Harvey Norman Rathfarnham. They went above and beyond to help me with an issue I was having with a hoover purchased there. Huge thanks to... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnits 7A, 7B, 7C, Nutgrove Retail Park, Rathfarnham, D14 DD88 Dublin, Dublin 14, IE
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Brendan & Dean were amazing!! If I could give 7 stars I would! They were booked to deliver and assemble my new table and chairs today. Brendan phoned me well ahead of time to give me their ETA. They w... Voir plus
L'entreprise a répondu
Harvey Norman Nutgrove Dublin, never a pleasant experience, especially in the tech department. Today only 3 staff to assist a queue of people hanging around for assistance. When u do get someone they... Voir plus
L'entreprise a répondu
Had an iPad issue. Very helpful young Ukrainian man (Hliem?) was very good, explained options, clear about cost, and didn’t give guarantees about possibility of a fix. I ended up both getting it fix... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Magasin de meubles de chambre à coucher
- Magasin de téléphonie mobile
- Ordinateur et accessoires
- Magasin d'ameublement et de décoration
- Magasin de lave-linges et sèche-linges
À propos de Harvey Norman Ireland - Rathfarnham
Écrit par l'entreprise
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Écrit par l'entreprise
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Coordonnées de contact
Units 7A, 7B, 7C, Nutgrove Retail Park, Rathfarnham, D14 DD88, Dublin, Dublin 14, Irlande
- 01 4916300
4,4
Excellent
607 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Sales Assistant Boy was Not Helpful and…
Sales Assistant Boy was Not Helpful and Interested in Showing the Product So I ended up Ordering Online
9 janvier 2026
Réponse de Harvey Norman Ireland - Rathfarnham
Hi Neeraj,
We regret that the sales assistance was not helpful. We will address this to improve the shopping experience in the future. Thanks for the order.
Kind Regards,
Kevin
I trust Harvey Norman’s.Customer care…
I trust Harvey Norman’s.Customer care is excellent,prices are fair and great selection of merchandise.
7 janvier 2026
Réponse de Harvey Norman Ireland - Rathfarnham
Hi Mary Ann,
We appreciate you sharing your positive experience. We're happy to hear that you trust us and are satisfied with our customer care, prices, and merchandise selection.
Kind Regards,
Kevin
The service was very good
The service was very good, fast and efficient from the moment of purchase until collection at the store.
8 janvier 2026
Réponse de Harvey Norman Ireland - Rathfarnham
Hi Rubem,
We're happy to hear that you found our service to be fast and efficient, from purchase to collection. Thank you for your positive feedback; we appreciate it.
Many thanks,
Katie.
The guys who came with my new washing…
The guys who came with my new washing machine were absolutely lovely, polite, helpful and friendly. They even arrived at the time they said they would. Very quick and efficient.
5 janvier 2026
Avis spontané
Réponse de Harvey Norman Ireland - Rathfarnham
Hi Alison,
We're happy to hear that the delivery team provided such excellent service! It's great to know they were punctual, helpful, and efficient during your washing machine installation. Thank you for your positive feedback!
Many thanks,
Katie.
Great shop friendly staff
31 décembre 2025
Réponse de Harvey Norman Ireland - Rathfarnham
Hi John,
We're glad you enjoyed your experience with our team! Thank you for your positive feedback; it means a lot to us.
Many thanks,
Katie.
Excellent Click and Collect Service
I recently used the "Click and Collect" service provided by Harvey Norman and found it to be swift and efficient, and well managed, with courteous and helpful staff. It's a pleasure to use such a service and find that the inventory is accurate and products selected are actually available!
3 janvier 2026
Réponse de Harvey Norman Ireland - Rathfarnham
Hi Steve,
We appreciate you sharing your positive experience with our Click and Collect service. We are so glad to hear that you found it swift, efficient, and well managed. It's great to know you found our staff courteous and helpful.
Many thanks,
Katie.
Happy shopping experience every time at Harvey Norman
Love to shop at Harvey norman as the staff are very friendly and helpful and deliveries come on time.Always a happy experience.
31 décembre 2025
Réponse de Harvey Norman Ireland - Rathfarnham
Hi Geraldine,
We appreciate you taking the time to leave this review. We are so glad to hear that you find our staff friendly and helpful and that deliveries are on time.
Many thanks,
Katie.
Jordan was very helpful when it came to…
Jordan was very helpful when it came to purchasing my iPad and Apple Pencil. Happy and willing to help
26 décembre 2025
Réponse de Harvey Norman Ireland - Rathfarnham
Hi Shauna,
We're happy to hear that you had a positive experience during your recent purchase. We appreciate you taking the time to share your feedback; it means a lot to us.
Many thanks,
Katie.
Fast and efficient delivery
Fast and efficient delivery. However. I did not get the promised phonecall 15 minutes in advance.
2 janvier 2026
Avis spontané
Réponse de Harvey Norman Ireland - Rathfarnham
Hi Ray,
We appreciate your feedback and are glad the delivery was fast. We're sorry the call wasn't made and will look into it to improve our service.
Kind Regards,
Kevin
Very efficient click and collect
Very efficient click and collect. Received an email to devise my item was ready. No queues to stand in just collected.
28 décembre 2025
Réponse de Harvey Norman Ireland - Rathfarnham
Hi Etain,
We're happy to hear that our click and collect service was efficient for you. It's great to know you received timely updates and enjoyed a seamless collection experience. Thank you for your feedback.
Kind Regards,
James
staff got me sorted even thou shop was closing
staff got me sorted even thou shop was closing , online pickup with late order entry
28 décembre 2025
Réponse de Harvey Norman Ireland - Rathfarnham
Hi there,
We're happy to hear that our staff assisted you with your order pickup, even near closing time. We appreciate your positive feedback and your order!
Kind Regards,
James
Delivered within days of ordering.
Delivered within days of ordering.
I requested a morning delivery and they were there at 8.30am. Nice delivery guys, friendly and really quick!
2 janvier 2026
Avis spontané
Réponse de Harvey Norman Ireland - Rathfarnham
Hi there,
We're happy to hear that you received your order quickly and the delivery was smooth! We appreciate your positive feedback regarding our team's efficiency and friendliness.
Kind Regards,
James
We wanted the packaging removed
We wanted the packaging removed, and was forced to sign the delivery slip.
2 janvier 2026
Avis spontané
Réponse de Harvey Norman Ireland - Rathfarnham
Hi Peter,
We regret the issues surronding the packaging removal with your delivery. We'll review this with the relevant team to improve our service and prevent future incidences of this.
Kind Regards,
James
My latest purchase in Harvey Norman was…washing machine
My latest purchase in Harvey Norman was a samsung washing machine but I was unable to register it for 5 year guaranteed.i went back up to store and I can honestly say I met the nicest most helpful lad i have ever met and he went out of his way to help me
23 décembre 2025
Réponse de Harvey Norman Ireland - Rathfarnham
Hi June,
We're happy to hear that you had such a positive experience in our store. We appreciate you bringing the warranty registration query to our attention, and we're so glad our team member was able to assist you in such a helpful way. Thanks for your feedback.
Kind Regards,
James
Ordered headphones online
Ordered headphones online. Email received detailing clear instructions. Collected headphones at designated store, no fuss, no delay, all great!
31 décembre 2025
Réponse de Harvey Norman Ireland - Rathfarnham
Hi Ciara,
We're happy to hear that the online order and collection process was smooth and efficient! Thank you for your positive feedback; we appreciate you taking the time to share your experience.
Kind Regards,
James
Réponse de Harvey Norman Ireland - Rathfarnham
Hi Owen,
We appreciate you taking the time to share your feedback. We're glad you were kept informed and things went smoothly.
Kind Regards,
James
Excellent Customer Service. Well Done Harvey Norman.
Could not be happier with the service provided by Harvey Norman.
Very efficient, honest and polite from when the order was submitted, confirmed to delivery.
Would have no hesitation in bringing my custom to Harvey Norman again.
28 décembre 2025
Réponse de Harvey Norman Ireland - Rathfarnham
Hi Seamus,
We appreciate you sharing your positive experience. We're happy to hear that you were pleased with our efficient, honest, and polite service from order to delivery. We look forward to serving you again.
Kind Regards,
James
Very quick and friendly staff.
27 décembre 2025
Réponse de Harvey Norman Ireland - Rathfarnham
Hi Rani,
We are happy to hear that our staff was quick and friendly. Thank you for your positive feedback; it means a lot to us.
Kind Regards,
James
Great experience
Great experience. The guy at Click and Collect was very professional indeed. I was looking lost, he asked me the details and was out with my order in no time. He also addressed me by first name and wished me a good day
27 décembre 2025
Réponse de Harvey Norman Ireland - Rathfarnham
Hi Mr McCabe,
We're glad you enjoyed your experience. It's great to hear that our colleague offered professional and efficient assistance during your Click and Collect visit. We appreciate you taking the time to share your positive feedback.
Kind Regards,
Kevin
Still haven’t received my order
Still haven’t received my order, I was expecting it yesterday but your delivery partner failed to do so. Upon calling them, they were not answering calls, and I was redirected to customer service after trying for 20 times. Frustrating experience overall. And, I don’t know now when they will deliver.
31 décembre 2025
Réponse de Harvey Norman Ireland - Rathfarnham
Hi Tanmay,
We regret that your order has not arrived. We're sorry our delivery partner was unreachable, and you had difficulty contacting customer service. Please email our customer support team at customer@support.harveynorman.ie as they will be able to look into this for you.
Kind Regards,
Kevin
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.