I received wonderful customer service from Maria and Simon in Harvey Norman Rathfarnham. They went above and beyond to help me with an issue I was having with a hoover purchased there. Huge thanks to... Voir plus
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Établissement
Changer d'établissementUnits 7A, 7B, 7C, Nutgrove Retail Park, Rathfarnham, D14 DD88 Dublin, Dublin 14, IE
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Im impressed with poor service and lies your staffs said to me.In my online purchase details its only asking me to provide receipt to show for the proof.But upon arrival when I'm doing my morning cycl... Voir plus
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Had an iPad issue. Very helpful young Ukrainian man (Hliem?) was very good, explained options, clear about cost, and didn’t give guarantees about possibility of a fix. I ended up both getting it fix... Voir plus
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Went in to buy a bed. Ivan was very knowledgable, knew all about the different types, and gave us plently of time to think about a significant purchase. One month on we are verty happy with our matres... Voir plus
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À propos de l'entreprise
- Magasin de meubles
- Magasin de meubles de chambre à coucher
- Magasin de téléphonie mobile
- Ordinateur et accessoires
- Magasin d'ameublement et de décoration
- Magasin de lave-linges et sèche-linges
À propos de Harvey Norman Ireland - Rathfarnham
Écrit par l'entreprise
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Écrit par l'entreprise
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Coordonnées de contact
Units 7A, 7B, 7C, Nutgrove Retail Park, Rathfarnham, D14 DD88, Dublin, Dublin 14, Irlande
- 01 4916300
4,4
Excellent
603 avis
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The assistant
The assistant, Maria, I met in Nutgrove today was most helpful and very knowledgeable .she was so enthusiastic about her work .she certainly is an asset to Harvey Norman.she was in the electrical section.she also helped me carry my purchases to the car, a nice gesture .Her name is Maria from Alicante .Thank you , Maria
25 mars 2026
Avis spontané
Réponse de Harvey Norman Ireland - Rathfarnham
HI Noreen,
We appreciate you sharing your positive experience in our Nutgrove store. We're so glad to hear that you found our team member helpful and knowledgeable, and that they provided excellent service. Thank you for your feedback!
Kind Regards,
Kevin
Terrible communication with customers
Terrible communication with customers, they can be rude and impolite, they cheat by delaying goods for a certain date, I had a terrible phone conversation with a certain Conor for getting information about my order!
NO MORE!!!
NOT RECOMMENDED!!
24 mars 2026
Avis spontané
Réponse de Harvey Norman Ireland - Rathfarnham
Hi Sergii,
We regret that you experienced poor communication and delays. We take your concerns seriously and will review our processes to improve our service. Thank you for your feedback.
Kind Regards,
Kevin
Ordered a brand-new Apple Watch
Ordered a brand-new Apple Watch
Received the unsealed box which was already opened before
Super disappointed, how can that happen?
15 mars 2026
Réponse de Harvey Norman Ireland - Rathfarnham
Hi Saad,
We regret to hear that your order arrived unsealed and opened. We will investigate this with the relevant teams who were processing your order to understand how this happened. Thank you for bringing this to our attention.
Kind Regards,
James
Shane and Abhi are a pleasure to do…
Shane and Abhi are a pleasure to do business with very customer focused and very knowledgeable. They helped us set up our phones!
21 mars 2026
Avis spontané
Réponse de Harvey Norman Ireland - Rathfarnham
Hi Anne,
We're happy to hear about your positive experience with our team members! We appreciate you mentioning their customer focus and knowledge in setting up your phones. Thanks for your feedback!
Kind Regards,
Kevin
Got a two hour delivery slot just…
Got a two hour delivery slot just 20mins late. Effective delivery and collection of stand alone electric induction cooker
16 mars 2026
Avis spontané
Réponse de Harvey Norman Ireland - Rathfarnham
Hi M.V. Smith,
We appreciate you sharing your experience. We are glad the delivery and collection of your cooker was effective, even if it was slightly delayed. Thank you for your feedback.
Kind Regards,
Kevin
Réponse de Harvey Norman Ireland - Rathfarnham
Hi Emer,
We appreciate you taking the time to share your positive experience with our customer service. We are so glad to hear that it was helpful!
Kind Regards,
James
Réponse de Harvey Norman Ireland - Rathfarnham
Hi E Kelly,
We're happy to hear that your pickup was available sooner than you anticipated. Thank you for your positive feedback; we appreciate it.
Kind Regards,
Kevin
Excellant on line experience
I ordered laptop on Line
From start to finish excellant experience and didnt even have to get out of car
A lovely was on the phone to me and came out to the car which was great for me
12 mars 2026
Réponse de Harvey Norman Ireland - Rathfarnham
Hi Janet,
We're happy to hear that you had an excellent experience ordering your laptop online! We're glad our service met your needs and appreciate you taking the time to share your positive feedback.
Kind Regards,
James
I Buy a TV
I Buy a TV with the nicest and professional service. The name of the guy who helped me is Paul. I am very happy with my decision. And this is all because of Paul.
15 mars 2026
Avis spontané
Réponse de Harvey Norman Ireland - Rathfarnham
Hi Nathan,
We're happy to hear that you had such a positive experience and that our service met your expectations. We appreciate you mentioning the team member who assisted you and your satisfaction with your purchase.
Kind Regards,
James
Joel is a good lad and very attentive
Joel is a good lad and very attentive, we bought Ava sofa bed with him. Smooth transaction, everything was crystal clear.
12 mars 2026
Avis spontané
Réponse de Harvey Norman Ireland - Rathfarnham
Hi Amal,
We're happy you found your experience purchasing the sofa bed smooth and clear. We appreciate you mentioning how attentive our team member was during your purchase!
Kind Regards,
James
the delivery drivers refused to take…
the delivery drivers refused to take the packaging back
27 février 2026
Avis spontané
Réponse de Harvey Norman Ireland - Rathfarnham
Hi Paul,
We appreciate your feedback and we're sorry the packaging wasn't removed. We will review our delivery process. if we can assist you further please email our customer support team at customer@support.harveynorman.ie
Kind Regards,
Kevin
Exeptional service from ordering
Exeptional service from ordering to collecting!The lady at the till in Harvey Norman Rathfarnham was super nice and professional.
3 mars 2026
Réponse de Harvey Norman Ireland - Rathfarnham
Hi Asta,
We appreciate you taking the time to share your feedback. We're happy to hear that you found the service exceptional from ordering to collection and the staff helpful.
Kind Regards,
Kevin
Speedy reliable service thank you
28 février 2026
Réponse de Harvey Norman Ireland - Rathfarnham
Hi Mandy,
We appreciate you taking the time to leave us feedback. We are so happy to hear you received speedy, reliable service!
Kind Regards,
James
Good service
I have bought a number of items from Harvey Norman over the years. Bedding, electrical, TV and phones. I have always found the staff to be very helpful and polite. I had bought a chair last week, but after bringing it home, I discovered a small tear in the fabric. I emailed the store and within two hours I received a phone call from a very pleasant woman who managed to resolve the issue to my satisfaction.
26 février 2026
Réponse de Harvey Norman Ireland - Rathfarnham
Hi Stephen ,
We're happy to hear that you've consistently had positive experiences with our team. We appreciate you sharing your recent experience and are glad the chair issue was resolved to your satisfaction. Thank you for your feedback.
Kind Regards,
Kevin
One of the best service
One of the best service. Shane easo guided us through. He was really friendly and polite. I am really happy with Shane's and Harvey Norman's service. I would recommend Harvey norman to all my friends.
28 février 2026
Avis spontané
Réponse de Harvey Norman Ireland - Rathfarnham
Hi Jisha,
We're happy to hear that you received excellent guidance and friendly, polite service. We appreciate your recommendation and are so glad you're happy with our service.
Kind Regards,
James
My order was delivered promptly and as…
My order was delivered promptly and as described
19 février 2026
Réponse de Harvey Norman Ireland - Rathfarnham
Hi Jennifer,
We appreciate you sharing your feedback. We are so happy to hear that your order was delivered promptly and as described.
Kind Regards,
James
Delivery of bed
Arrived early on a Saturday morning which suited me perfectly. There were two men and they worked well together. They were swift and efficient and extremely pleasant.
24 février 2026
Avis spontané
Réponse de Harvey Norman Ireland - Rathfarnham
Hi Geraldine,
We're happy to hear that our team's prompt arrival and efficient, pleasant service on Saturday morning suited you well. Thank you for your positive feedback!
Many thanks,
Katie.
The guys were professional
The guys were professional, cheerful and very helpful 🤩
21 février 2026
Avis spontané
Réponse de Harvey Norman Ireland - Rathfarnham
Hi Sandra,
We're glad the team provided professional and helpful service with a cheerful attitude! Thanks for your positive feedback.
Many thanks,
Katie.
Knowledgeable friendly and helpful…
Knowledgeable friendly and helpful staff.
9 février 2026
Avis spontané
Réponse de Harvey Norman Ireland - Rathfarnham
Hi Anne,
We appreciate your review and are so glad to hear about the knowledge, friendliness, and helpfulness of our staff!
Kind Regards,
James
Great service
Great service! The lads were lovely and quickly got everything into the house and were gone.
17 février 2026
Avis spontané
Réponse de Harvey Norman Ireland - Rathfarnham
Hi Ciara,
We're happy to hear that our team provided great service! We appreciate your positive feedback regarding their efficiency and friendliness during the move.
Kind Regards,
Kevin
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