Dealt with a lovely lady in their store: Airside, Swords. She was exceptionally efficient and polite. Sorry I didn't get her name. When the table was delivered it was done so by two gentlemen, Ryan an... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 5, Airside Retail Park, Swords, K67 H364 Swords, Co. Dublin, IE
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Lisez les avis des autres
Purchased a TV online for collection at Airside branch. Waited nearly 30 minutes before someone came to tell me that I had to collect at a different address, even though the confirmation email state... Voir plus
L'entreprise a répondu
Just wanted to say a massive thanks to Richard in home appliances in Swords Airside, after weeks with a faulty dishwasher, talking to manufacturer directly without any resolve insight, we reached out... Voir plus
L'entreprise a répondu
Daniel and Adam were absolutely brilliant on delivery, they went above and beyond to get a large fridge and a washing machine up the 3 flights of stairs in our house. Most people would have refused, b... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Magasin de meubles de chambre à coucher
- Magasin de téléphonie mobile
- Ordinateur et accessoires
- Magasin d'ameublement et de décoration
- Magasin de lave-linges et sèche-linges
À propos de Harvey Norman Ireland - Swords
Écrit par l'entreprise
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Écrit par l'entreprise
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Coordonnées de contact
Unit 5, Airside Retail Park, Swords, K67 H364, Swords, Co. Dublin, Irlande
- 01 8909900
4,4
Excellent
1 k avis
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Adjustable bed
The lads were bang on time..very professional and had it all assembled and up and running in minutes..thanks
28 juillet 2026
Avis spontané
Réponse de Harvey Norman Ireland - Swords
Hi Gillian,
We're so pleased to hear that our team was on time, professional, and had everything assembled and running quickly for you. Thank you for your kind words!
Kind Regards,
Kevin
A job well done. Outdoor camera installed.
Kris and Jovan fitted my outdoor security camera. They were so efficient. It was fitted in 15 mins. A job well done.
Thank you so much.
27 juillet 2026
Avis spontané
Réponse de Harvey Norman Ireland - Swords
Hi Jean,
We're so glad to hear our team provided such efficient service with your security camera installation. We appreciate you sharing your positive experience!
Kind Regards,
Kevin
Great service
Driver gave me a call on the morning of delivery with an ETA. Arrived in the timeframe. Unloaded all items, assembled furniture and took away rubbish. What more could I ask for?
25 juillet 2026
Avis spontané
Réponse de Harvey Norman Ireland - Swords
Hi there,
We're so pleased to hear about your excellent delivery experience! It's wonderful that our team provided such a helpful and efficient service, from the ETA call to the assembly and rubbish removal. We truly appreciate your kind words.
Kind Regards,
Victoria
Réponse de Harvey Norman Ireland - Swords
Hi Aaron,
We are so happy to hear that you had such a positive experience! Thank you for sharing your kind feedback with us. We truly appreciate it.
Kind Regards,
Victoria
Incredible service
2 very helpful men delivered my fridge. Discovered it didn’t fit in through my door Told them to leave it outside and I would sort it. Therein lay my mistake! A call to the wonderful Richard in Swords who by some miracle was able to send the fabulous team of Tommy and James who sorted the problem. 15 mins of doors off and doors on and the fridge is in my house. Superstars!
24 juillet 2026
Avis spontané
Réponse de Harvey Norman Ireland - Swords
Hi Ger,
We're delighted to hear about the excellent service you received! It's wonderful that our team was able to quickly resolve the issue with your fridge delivery. We appreciate you acknowledging their efforts.
Kind Regards,
Victoria
Hey Harvey Norman
Hey Harvey Norman, your Electronics manager in swords refused to price match one of your bricks and mortar competitors today’s. He said you only price match against the major retailers you reference on your website, I think that’s not true, is it?
What happened to Harvey won’t be beaten on price or have you changed your policy?
You’ll see from the mobile number we are loyal customers.
Poor Form Harvey.
Will think twice next time.
22 juillet 2026
Avis spontané
Réponse de Harvey Norman Ireland - Swords
Hi John,
We are very sorry to hear about your recent experience regarding our price match policy. We understand your frustration and appreciate you bringing this to our attention. We are looking into this matter to ensure clarity and consistency in our policies.If we can assist you further, please contact our customer support team. customer@support.haveynorman.ie
Kind Regards,
Victoria
The staff were quite rude and the…
The staff were quite rude and the customer service could be improved.
17 juillet 2026
Réponse de Harvey Norman Ireland - Swords
Hi Brenda,
We are concerned to hear about your experience with our staff. We are taking steps to improve our customer service.
Kind Regards,
Victoria
Very helpful staff in Harvey Norman
Very helpful staff in Harvey Norman
Delivery excellent service
9 juillet 2026
Avis spontané
Réponse de Harvey Norman Ireland - Swords
Hi Siobhan,
We are so pleased to hear that our staff was very helpful and that you received excellent delivery service. We appreciate your kind words!
Kind Regards,
Victoria
Delayed delivery
Went to this store on the 08/05/26 to buy an oven, we looked on their page online and chose a bosh oven for around 1000 euro.
The seller in the store said that model would take 1 month or more to be delivered as they didnt have it in stock.
We opted for a 1400 euro bosh oven as we were told by the seller that this would be delivered in 3 weeks.
Now 2 months and a half has passed, no sign of our oven, Harvey Norman has not once contacted us to give any sort of information, after calling the store multiple times, being told they would investigate and call back, never called back.
We were sold something more expensive to be able to receive it faster and yet have not received and got no dates for it to be delivered, thankfully I bought all the other appliances for my house somewhere else, this is the worst shopping experience I had in Ireland so far.
8 mai 2026
Avis spontané
Réponse de Harvey Norman Ireland - Swords
Hi Fernando,
Thank you so much for taking the time to lave this review. We are extremely sorry to hear this, if you can e-mail the details of this to customer@support.harveynorman.ie we can have this looked into further.
Many thanks,
Katie.
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
I had an excellent experience shopping online with Harvey Norman. The entire process was quick, easy, and hassle-free. I chose to collect my order from the Swords branch, and everything was ready when I arrived.
The customer service was friendly, professional, and efficient. The staff made the collection process so smooth that I was in and out of the store in less than 10 minutes.
I'm very happy with the overall experience and would definitely recommend Harvey Norman to anyone looking for convenient online shopping and outstanding customer service. Thank you to the team at the Swords branch for making the whole process so easy!
17 juillet 2026
Réponse de Harvey Norman Ireland - Swords
Hi there,
We're so pleased to hear about your excellent online shopping experience and the smooth, hassle-free collection from our Swords branch. It's wonderful to know our team provided friendly, professional, and efficient service, making your visit quick and easy. Thank you for your kind recommendation.
Many thanks,
Katie.
Sofas delivered
Sofas delivered. Polite delivery men on time too.
All sofa’s were unpacked and assembled and all wrapping waste taken away too.
In an age we’re you have to do most things yourself it was great to walk in and the sofas be usable straight away.
Great service, we were delighted.
Thank you
15 juillet 2026
Avis spontané
Réponse de Harvey Norman Ireland - Swords
Hi Andre,
We are so pleased to hear about your excellent experience with our delivery service. It's wonderful that our team was on time, unpacked, assembled, and removed all the waste, making your sofas usable straight away. Thank you for your kind words!
Many thanks,
Katie.
Emma couch
The lads who delivered my couch were excellent. They even put the soft floor protector on the couch legs for me without asking. Something I would have struggled to do myself. Very kind.
16 juillet 2026
Avis spontané
Réponse de Harvey Norman Ireland - Swords
Hi Emma,
We're so happy to hear that our delivery team provided excellent service. It's wonderful to know they went the extra mile to assist you with your couch. We appreciate your kind feedback!
Many thanks,
Katie.
The guys were great
The guys were great, removed old washing machine and installed new one without a problem. Very helpful and friendly.
18 juillet 2026
Avis spontané
Réponse de Harvey Norman Ireland - Swords
Hi Paula,
We're so pleased to hear that our team was helpful and friendly, and that your washing machine installation was problem-free. Thank you for your kind feedback!
Many thanks,
Katie.
Réponse de Harvey Norman Ireland - Swords
Hi Dave,
Thank you so much for taking the time to leave this review. We appreciate your feedback and hope to see you in-store again soon!
Many thanks,
Katie.
Easy purchasing experience
Easy purchasing experience. Deliver time within project timeframe. Excellent delivery and set up. Packaging all taken away. Friendly and respectful delivery agents.
17 juillet 2026
Avis spontané
Réponse de Harvey Norman Ireland - Swords
Hi Conor,
We're so pleased to hear that your purchasing experience was easy and that the delivery was within your project timeframe. It's wonderful to know our delivery agents were friendly and respectful, and that all packaging was taken away.
Kind Regards,
Victoria
On time very efficient delivery staff…
On time very efficient delivery staff and polite.
11 juillet 2026
Avis spontané
Réponse de Harvey Norman Ireland - Swords
Hi there,
We are so happy to hear our delivery staff was efficient, polite, and on time! We appreciate your kind words.
Kind Regards,
Victoria
Great after sales service when the…
Great after sales service when the product was not suitable
9 juillet 2026
Réponse de Harvey Norman Ireland - Swords
Hi Patrick,
We're so glad our after-sales support met your expectations when the product wasn't quite right. Thank you for your kind words.
Kind Regards,
Conor
Very good service, but disappointing price timing
Overall, my experience was very good. The staff were helpful, and the purchase process went smoothly.
When I bought a robot vacuum cleaner, I asked a sales assistant whether any discount was available. I had already researched the model and knew its specifications, but I was told that no discount was possible. When I returned to the store about a week later, the same robot vacuum was €100 cheaper.
That was disappointing and is the only reason I am giving four stars instead of five.
However, the salesperson who helped me was very kind and even carried the robot vacuum cleaner all the way to the boot of my car. I really appreciated his help, so thank you to him, whoever he was. Apart from the price issue, everything went very well.
2 mai 2026
Réponse de Harvey Norman Ireland - Swords
Hi Constantine,
We appreciate you sharing your recent experience with us. We are pleased to hear that our staff provided helpful service and that your purchase process was smooth. We understand your disappointment regarding the price change for the robot vacuum cleaner shortly after your purchase. We continually review our pricing to remain competitive, and we recognize how frustrating it can be when a product's price changes so soon after buying it. We are also delighted to know that one of our sales assistants went above and beyond to assist you with carrying your purchase to your car. We value your feedback and are committed to improving our customer experience.
Many thanks,
Katie.
Ordering my phone on your website was…
Ordering my phone on your website was easy and t phone was delvered when u said it would so thank you
10 juillet 2026
Réponse de Harvey Norman Ireland - Swords
Hi Sheila,
We're so pleased to hear that ordering your phone on our website was easy and that it was delivered exactly when expected! Thank you for your kind words.
Many thanks,
Katie.
Your employee Naveen was excellent
Your employee Naveen was excellent, he followed up with any information I needed and was very helpful throughout the entire transaction
9 juillet 2026
Réponse de Harvey Norman Ireland - Swords
Hi Adam,
We appreciate your wonderful feedback. We're so pleased to hear that our employee provided such excellent assistance and was very helpful throughout your transaction.
Many thanks,
Katie.
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