I have just purchased a Haier fridge/freezer from Airside branch and had to leave a top notch review for the delivery guys Daniel and Adam. They were truly professional and experts at what they do! Da... Voir plus
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Établissement
Changer d'établissementUnit 5, Airside Retail Park, Swords, K67 H364 Swords, Co. Dublin, IE
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Lisez les avis des autres
Paul and Martin rang in advance and arrived within the time window promised. They were very friendly and efficient delivering and setting up. They took away as packaging and left everywhere clean.... Voir plus
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Had a great experience at Harvey Norman. The staff were friendly, helpful, and made the whole shopping experience very easy. A special mention to Subbu, who was extremely helpful, knowledgeable, and... Voir plus
L'entreprise a répondu
Purchased a TV online for collection at Airside branch. Waited nearly 30 minutes before someone came to tell me that I had to collect at a different address, even though the confirmation email state... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Magasin de meubles de chambre à coucher
- Magasin de téléphonie mobile
- Ordinateur et accessoires
- Magasin d'ameublement et de décoration
- Magasin de lave-linges et sèche-linges
À propos de Harvey Norman Ireland - Swords
Écrit par l'entreprise
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Écrit par l'entreprise
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Coordonnées de contact
Unit 5, Airside Retail Park, Swords, K67 H364, Swords, Co. Dublin, Irlande
- 01 8909900
4,4
Excellent
1 k avis
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Great service from start to finish
Great service from start to finish. The lady we dealt with in Swords was absolutely fantastic to deal with, friendly and professional. The delivery was on time, and the two delivery men were so professional. I highly recommend dealing with Harvey Norman.
24 mai 2026
Avis spontané
Réponse de Harvey Norman Ireland - Swords
Hi Sandra Barry,
We're so pleased to hear about your great service from start to finish. It's wonderful that our team was friendly and professional. We appreciate your kind feedback!
Kind Regards,
Victoria
The click and collect service was extremely disappointing.
The click and collect service was extremely disappointing.
I followed all the instructions provided in the email to use the delivery to my car service. However, after arriving, I waited in my car for over 20 minutes with no assistance. I received no text message, email, or phone call update.
Eventually, I had no choice but to go inside the store and collect the item myself, which completely defeats the purpose of the service.
I raised this issue with more than one staff member, yet I did not receive any explanation or even an apology.
This experience was very frustrating and far below expectations.
28 mai 2026
Réponse de Harvey Norman Ireland - Swords
Hi Rogerio,
We are truly sorry to hear about your disappointing click and collect experience. Waiting over 20 minutes without assistance or updates is certainly frustrating. We appreciate you bringing this to our attention and will investigate why our car delivery service failed to meet expectations. Your feedback helps us improve.I will raise this complaint with the store to provide you with further assistance
Kind Regards,
Victoria
Bought iphone17e for husbands 75th…
Bought iphone17e for husbands 75th birthday Jake the assistant was extremely helpful and explained everything to us as this was a very big upgrade from my husbands old iPhone. The guys who also set up the phone were also very helpful and pleasant.
Pauline Burke
14 juin 2026
Avis spontané
Réponse de Harvey Norman Ireland - Swords
Hi Pauline Burke,
We're delighted to hear about your positive experience with our team. We're so glad our assistants were helpful with your husband's new phone.
Kind Regards,
Victoria
Click and collect doesn't work
Click and collect doesn't work, bought a product in the email saying I'll receive another email when the product is ready to collect, after 4 days no email I decide go in person to the shop collect my product, staff say no read yet but let me see if have in stock lol, got my product when got home receive the email ready to collect, improve it guys
11 juin 2026
Réponse de Harvey Norman Ireland - Swords
Hi Joao,
We appreciate you sharing your experience. We are actively reviewing our click and collect process to prevent such delays and ensure timely communication for all orders.
Kind Regards,
Kevin
I clicked deliver to the car but I…
I clicked deliver to the car but I waited 40mins and my item was not brought out. I went inside myself as it was near shop closing time. I also did not receive my €100 gift voucher that was advertised when I purchased.
30 mai 2026
Réponse de Harvey Norman Ireland - Swords
Hi Cheryl,
We are concerned to hear about your recent experience and the issues with your car delivery and the missing gift voucher. We are looking into this immediately with the relevant store teams.
Kind Regards,
Kevin
Seamless process from purchase to…
Seamless process from purchase to installation.
Ger and Stan delivered and installed my new fridge freezer this morning.
Both were so polite and professional and had the job done in less than an hour.
Took my old appliance away and all the packaging for recycling. It was a pleasure
dealing with them.
13 juin 2026
Avis spontané
Réponse de Harvey Norman Ireland - Swords
Hi there
We're so pleased to hear about your seamless experience from purchase to installation. It's wonderful that our team was polite, professional, and efficient. Thank you for your feedback!
Kind Regards,
Kevin
No brainer, good customer experience
We've always gone to Harvey Norman and will continue to. They make it so easy and email your receipt for safe keeping. Like the way the people work in only 1 department which means we get to speak to someone knowledgeable about the thing we bought who can actually advise, a mattress.
Delivery window was 8 am to 6pm which is too wide in my opinion however I was lucky and got an 8am delivered and communication was good, only thing I wish is they'd take away the plastic from the mattress but otherwise super service.
7 juin 2026
Avis spontané
Réponse de Harvey Norman Ireland - Swords
Hi Gemma,
We are so glad to hear you had such a positive experience with us, especially regarding our knowledgeable team and the ease of receiving your receipt. We appreciate your feedback on the delivery window and the plastic packaging; we are always looking for ways to improve our service. Thank you for your continued loyalty!
Kind Regards,
Kevin
Réponse de Harvey Norman Ireland - Swords
Hi David,
We are so happy to hear our service and delivery were great. We appreciate your feedback!
Kind Regards,
Kevin
Réponse de Harvey Norman Ireland - Swords
Hi Najullal,
We appreciate your positive feedback. We are glad you enjoyed our service and explanation.
Many thanks,
Katie.
Réponse de Harvey Norman Ireland - Swords
Hi Ken,
We appreciate your positive feedback. We're glad ordering and service were easy.
Many thanks,
Katie.
Craig in the swords branch was…
Craig in the swords branch was fantastic and delivered perfectly.
6 juin 2026
Avis spontané
Réponse de Harvey Norman Ireland - Swords
Hi Daryl,
We're so glad to hear we delivered perfectly. Thank you for your kind words!
Many thanks,
Katie.
Great friendly professional people
8 juin 2026
Avis spontané
Réponse de Harvey Norman Ireland - Swords
Hi Elizabeth,
We appreciate your kind words. We are so glad to hear our team was professional and friendly.
Many thanks,
Katie.
Réponse de Harvey Norman Ireland - Swords
Hi James,
We appreciate your positive feedback. We are glad you had a good interaction with our sales associate.
Many thanks,
Katie.
Ordered sofa on Friday afternoon in…
Ordered sofa on Friday afternoon in showroom and delivered on Tuesday before lunch, got call early on the morning of delivery to give me time, two lovely lads delivered and put together, fantastic service from start to finish. Would definitely go back. Rita Norris Leixlip
9 juin 2026
Avis spontané
Réponse de Harvey Norman Ireland - Swords
Hi Rita,
We are so pleased to hear about your positive experience with our service and delivery. We truly appreciate you sharing your feedback and look forward to welcoming you back!
Many thanks,
Katie.
Great installation service
Had a new dishwasher delivered and installed by Daniel and James. The installation was smooth and both the installers were friendly, efficient, and clean . They took time to explain the working of the dishwasher and warranty. They checked if I was happy with the installation before leaving. Great service
10 juin 2026
Avis spontané
Réponse de Harvey Norman Ireland - Swords
Hi Gary,
We're delighted to hear about your smooth dishwasher installation. We appreciate your kind words about our team's efficiency, friendliness, and thoroughness in explaining everything. Thank you for your feedback!
Kind Regards,
Kevin
I ordered applicances for my son and…
I ordered applicances for my son and his family. The products were delievered at the time agreed and everything went smoothly.
25 mai 2026
Réponse de Harvey Norman Ireland - Swords
Hi Jesse ,
We're so glad to hear the appliance delivery for your son's family went smoothly and on time. We appreciate your positive feedback!
Kind Regards,
Kevin
Great and best service friendly service as always
Great and friendly service as always. Great knowledge and advice on all products.
3 juin 2026
Réponse de Harvey Norman Ireland - Swords
Hi Fran,
We are delighted you consistently receive great service and product advice from us. Thank you for your kind words.
Kind Regards,
Kevin
Well the person at the checkout I…
Well the person at the checkout I showed him the email and the credit card o purchased the phone on he would not give it to me, until he saw proof of id. So I had to do a video call to my wife to get this. I felt like a criminal. Why would I purchase anything again from Harvey Norman. So I was not happy and demand an apology. Yes I have spent a lot of money with tvs all this in the house.
6 juin 2026
Réponse de Harvey Norman Ireland - Swords
Hi John,
We are sorry to hear about your recent experience and the frustration it caused. We understand your feelings and appreciate you bringing this to our attention. We will review our processes.
Kind Regards,
Kevin
Great service as always
Very happy with my new TV. Click n collect is a great idea, however on the day I had to ring store as was 15 mins waiting at collection point, having emailed to say I was outside. But very pleasant staff as always looked after me.
3 juin 2026
Réponse de Harvey Norman Ireland - Swords
Hi Linda,
We are so glad you are happy with your new TV! We appreciate your feedback regarding the collection process and will review it. Thank you for your patience.
Kind Regards,
Kevin
2 very professional and nice lads
2 very professional and nice lads . Minimum disruption, put the table together and cleaned up. Good chat and fast and professional assembly.
8 juin 2026
Avis spontané
Réponse de Harvey Norman Ireland - Swords
Hi David,
We appreciate your feedback. We're happy to hear our team was professional, efficient, and ensured minimal disruption during assembly. Thank you!
Kind Regards,
Kevin
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