Had an issue with a nespresso purchase. Jo in this department was so helpful in resolving the issue but also going to the extra mile to get me sorted to register the new product. A credit to the shop,... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 5, Airside Retail Park, Swords, K67 H364 Swords, Co. Dublin, IE
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Lisez les avis des autres
I have just purchased a Haier fridge/freezer from Airside branch and had to leave a top notch review for the delivery guys Daniel and Adam. They were truly professional and experts at what they do! Da... Voir plus
L'entreprise a répondu
Paul and Martin rang in advance and arrived within the time window promised. They were very friendly and efficient delivering and setting up. They took away as packaging and left everywhere clean.... Voir plus
L'entreprise a répondu
Purchased a TV online for collection at Airside branch. Waited nearly 30 minutes before someone came to tell me that I had to collect at a different address, even though the confirmation email state... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Magasin de meubles de chambre à coucher
- Magasin de téléphonie mobile
- Ordinateur et accessoires
- Magasin d'ameublement et de décoration
- Magasin de lave-linges et sèche-linges
À propos de Harvey Norman Ireland - Swords
Écrit par l'entreprise
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Écrit par l'entreprise
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Coordonnées de contact
Unit 5, Airside Retail Park, Swords, K67 H364, Swords, Co. Dublin, Irlande
- 01 8909900
4,4
Excellent
1 k avis
Demande des avis aux clients
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Fast shipping and excellent packaging.
23 mai 2026
Réponse de Harvey Norman Ireland - Swords
Hi there,
We appreciate your positive feedback. We are glad you liked our fast shipping and excellent packaging.
Kind Regards,
Conor
Delivery was fast
Delivery was fast, 2 lads were great and nothing was a bother so I gave them 2 ice creams as weather impossibly warm for lugging heavy stuff around
26 mai 2026
Avis spontané
Réponse de Harvey Norman Ireland - Swords
Hi Mindy,
We're so glad to hear our delivery was fast and our team was helpful! We appreciate your kindness towards them.
Kind Regards,
Conor
The lads phoned me at 8am they arrived…
The lads phoned me at 8am they arrived at 8.30. They assembelled the bed and were gone by 9am.they took away all the packaging and left the house spotless.what more could you ask for....truly professional courteous lads who are a credit to the company.one lads name is luke but i didnt get the other lads name but both were thorough gentlemen .
25 mai 2026
Avis spontané
Réponse de Harvey Norman Ireland - Swords
Hi John,
We are so pleased to hear about your excellent experience with our team, especially Luke and his colleague. It's wonderful to know they provided such professional and courteous service, leaving your home spotless. Thank you for sharing your positive feedback!
Kind Regards,
Kevin
Click and collect for a robot
Got click and collect for a robot vacuum/mop, staff all directed me to the right place and the item was brought out quickly. Was offered assistance to bring it to the car. Easy process. Would get from them again.
23 mai 2026
Réponse de Harvey Norman Ireland - Swords
Hi Hugh,
We're happy to hear your click and collect experience for the robot vacuum/mop was easy and quick. We appreciate your positive feedback and look forward to serving you again!
Kind Regards,
Kevin
Click & Collect
Item was ordered and ready to be collected within the hour.
The only confusing thing i found was at the cashier desk it says Click & Collect. When i went there the guy asked me what i ordered and then told me to go to one of the people in that area to get if for me. So what is the point in waiting to speak to someone at the cash desk to be sent elsewhere. I've not seen this approach before. Doesn't create a good customer journey in my opinion.
22 mai 2026
Réponse de Harvey Norman Ireland - Swords
Hi Neil,
We appreciate you sharing your experience with our Click & Collect service. We recognize how confusing it can be to be directed to another area after initially approaching the cash desk. We are reviewing our in-store collection process to ensure a smoother and more intuitive journey for our customers.
Kind Regards,
Kevin
Réponse de Harvey Norman Ireland - Swords
Hi Zorig,
We're glad you enjoyed your experience. We appreciate your kind words!
Kind Regards,
James
Réponse de Harvey Norman Ireland - Swords
Hi Ali,
Thank you for taking the time to leave this review. We are delighted to hear of your experience with our service.
Kind Regards,
Kevin
Arrived on time
Arrived on time. Were very efficient in replacing and installing new oven. Very tidy.
9 mai 2026
Avis spontané
Réponse de Harvey Norman Ireland - Swords
Hi there,
We're so glad to hear our team was efficient and tidy with your new oven installation! Thank you for your kind words.
Kind Regards,
Kevin
The interaction with the website and…
The interaction with the website and then the staff on the phone and in the store was perfect
12 mai 2026
Réponse de Harvey Norman Ireland - Swords
Hi Declan,
We are so happy to hear that your experience with our website and staff was perfect! We appreciate your kind words.
Kind Regards,
Kevin
Great service from Harvey Norman…
Great service from Harvey Norman Ireland. Friendly staff, helpful advice, and a smooth buying experience. Highly recommended.
16 mai 2026
Avis spontané
Réponse de Harvey Norman Ireland - Swords
Hi there,
We appreciate you sharing your positive experience. We're happy to hear our staff provided helpful advice and a smooth buying experience.
Kind Regards,
Conor
Wrong item in my click and collect.
Wrong item in my click and collect.
When I rang they said they hadn't it in stock. Which I then had to travel to blanchardstown to get it.
Also problems there when I got there
13 mai 2026
Réponse de Harvey Norman Ireland - Swords
Hi Sarah,
Thank you for your review. Apologies for any inconvenience regarding your click and collect order.. We are looking into this with the relevant teams to prevent similar occurences.
Kind Regards,
James
Réponse de Harvey Norman Ireland - Swords
Hi Barbara,
We appreciate your positive feedback. We are glad you enjoyed our service.
Kind Regards,
James
Large cooker delivery
Communication with the shop on when the cooker was to deliver could have been better. The delivery men
were very diligent about how they brought the cooker in and mindful of my walls and furniture I was very grateful for this consideration
11 mai 2026
Avis spontané
Réponse de Harvey Norman Ireland - Swords
Hi there,
We appreciate your feedback and are glad to hear our delivery team was so careful. We will certainly review our communication process to ensure a smoother experience for future deliveries.
Kind Regards,
James
Online purchase,Bought a mobile phone online as it…
Bought a mobile phone online as it wasn't available in store,got delivered within about 4 days even though it was suppose to be alot longer for delivery so I was very happy with that
8 mai 2026
Réponse de Harvey Norman Ireland - Swords
Hi Cathy,
We're so glad to hear your mobile phone arrived much sooner than expected! We appreciate you sharing your positive experience with us.
Kind Regards,
James
antastic delivery service from Harvey…
antastic delivery service from Harvey Norman yesterday! The team arrived right on time and were professional and courteous from start to finish. I was especially impressed that they put a protective mat down on the hall floor before bringing the sofa in.
The whole process was smooth, efficient, and completely hassle-free. Delighted with both the sofa and the excellent customer service. Highly recommend!
14 mai 2026
Avis spontané
Réponse de Harvey Norman Ireland - Swords
Hi Fionnuala,
We appreciate you sharing your positive experience. We are happy to hear that the delivery was smooth and efficient, and that our team was professional and courteous. Thank you for your recommendation!
Kind Regards,
James
Réponse de Harvey Norman Ireland - Swords
Hi Alex,
We appreciate your positive feedback. We're glad you liked our service and product selection!
Kind Regards,
James
Great delivery experience with HM
Great delivery experience with HM. Tommy delivered and installed a washing Machine and Dishwasher. He was very professional and supported a tricky install without any issues. Highly recommend.
13 mai 2026
Avis spontané
Réponse de Harvey Norman Ireland - Swords
Hi Derek,
We appreciate your feedback! We're delighted to hear about your great delivery experience and that the installation was professional and smooth. Thank you for your recommendation.
Kind Regards,
James
Impeccable service
Impeccable service; everyone was very attentive and friendly. I really enjoyed the service.
6 mai 2026
Réponse de Harvey Norman Ireland - Swords
Hi Victor,
We appreciate you sharing your feedback. We're so happy you enjoyed the service and that everyone was attentive and friendly!
Kind Regards,
James
Easy collect experience.
6 mai 2026
Réponse de Harvey Norman Ireland - Swords
Hi Fernando,
We are happy to hear that you had an easy collection experience in-store. We appreciate your feedback!
Kind Regards,
James
Property damage unsolved
When the staff brought the new fridge/freezer inside, they broke one of our pendant lamps by mistake. They made me sign the papers, without telling me that there is a customer section, where you can report this kind of issues (I wasn't aware of this section). Without giving me solutions, they just apologies and left. After that I realised that any damage caused to the property can be reported to the company.
9 mai 2026
Avis spontané
Réponse de Harvey Norman Ireland - Swords
Hi Maria,
We regret to hear about the damage to your lamp during the delivery of your order. If you can contact our customer service team at "customer@support.harveynorman.ie" with the details of your order, the team will be able to look into this for you. Thank you for bringing this to our attention.
Kind Regards,
James
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