I ordered a Wiha Tools 76099 Power Blade 37 Piece Set from Haus of Tools, Order HT88665, for $119.98. The checkout showed the item as available to purchase with free shipping and a 4 to 8 business da... Voir plus
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This is a drop shipping front. Also goes under the name "Electronic Inventory Online". They both share the same torrance california address, both drop ship from other states. Orders take forever. Cust... Voir plus
The only functioning part of this company is the ability to charge your card. The phone number provided doesn't work, they never sent a tracking number, and they don't reply to email. This has... Voir plus
Here is an honest review after many small purchases. The pros are an extensive catalog of fine tools, free shipping and no tax. The cons:the catalog is big but they obviously don't store many of the... Voir plus
1,6
Mauvais
49 avis
Aucune trace de demande d’avis
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Les gens ont aussi consulté
Don’t listen to there lies
Don’t listen to there lies. They want you to wait on something that isn’t going to come to reduce the chance the bank or credit card company will intervene. Scammers. Your item will not arrive and they will stop communicating with you
30 août 2023
Avis spontané
No communication-All on backorder
No communication, no help when not delivered.
Ordered in March, no indication of out of stock or backorder, no communication after order. I had to inquire, then no real lead time given. Order was never received, Haus or Tools sent me to USPS, even less help there. No thanks, there are plenty of places that will provide true service
1 mars 2023
Avis spontané
Avoid this seller
3 month later and tool still not arrived. Company is claiming it is still in transit and failing to take responsibility giving me the run around every time I try to reach out.
Avoid this seller.
8 août 2023
Avis spontané
Terrible customer service
In a recent order a bit was not in my package.
I called Haus of Tools immediately after receipt to report that there was a bit missing. They asked me to photograph the contents of the package including all bags and packing material and send it to them. I then called back the next day and was told they were ‘investigating’ what happened, whether it wasn’t pulled, was miss appropriated or lost… But that they can’t just ship a replacement just because the customer says something is missing.
Emailed them back a week later and got the same story, that they were still investigating.
Hard to believe that they would rather loose any future business and a get a bad review over a $7 bit.
Whatever. Will not be back and will not recommend.
20 juillet 2023
Avis spontané
Avoid Haus of Tools
6 weeks
No tracking
No e-mail update.
I got scammed but I can still file a PayPal claim.
DO NOT BUY FROM THEM.
23 juin 2023
Avis spontané
Nearly 8 weeks after ordering a torx…
Nearly 8 weeks after ordering a torx tool there is no sign of said tool .Tried calling Haus of tools direct multiple time but no answer.E mail was not replied to either.
All said would avoid this company if you are looking for tools.I suspect they are illegitimate.
22 mai 2023
Avis spontané
Six Months; Money taken, but NO TOOLS!
Placed order with Haus of Tools on August 3, 2022. I was advised that shipment could be delayed. After SIX MONTHS and several excuse-emails, they have had $136.52 of MY MONEY and I have nothing! SCAM I suppose.
3 août 2022
Avis spontané
PB Swiss NOT IN STOCK
Placed an order several weeks ago. I emailed them only to find out they don’t actually have the tool in stock and are waiting for manufacturer to get more. This was not made clear at time order was placed. I think they want the funds then will ship the item whenever (if ever) they get them in stock. What a BS way to run a company!
23 janvier 2023
Avis spontané
BAD EXPERIENCE WITH THEM
BAD! OUR EXPERIENCE WAS BAD!
I placed an order for my husband, after more than 3 weeks of waiting, he suspends our order due to a possible fraud! IP nmb does not match address ... etc. Seriously? It is true that they asked for additional evidence, but my husband was so angry that he never wanted and no longer wants to buy from this company! Is he the man who knows what the attitude for customers means ... after 3 weeks did they come up with these excuses? It is unacceptable! Wouldn't it have been a problem if they had asked us the first or second day after placing the order but after more than 3 weeks? What in the world is this?
31 août 2021
Avis spontané
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