Haybrook Avis 

285
•
TrustScore 2.5 sur 5

2,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I honestly can’t thank Liam, Corinne and the team at Haybrook enough for everything they’ve done for us. Our house sale had previously fallen through with a different estate agent, and unfortunate... Voir plus

Noté 1 sur 5 étoiles

2 years worth of failings Staff leave and don’t pass on We paid for a fully managed service renting out our property but had no one managing our property, made many formal complaints all ema... Voir plus

Noté 5 sur 5 étoiles

Many thanks to Leigh , and then Christina Clarke of Haybrook in Sheffield regarding my sons house purchase, which was far from straightforward for a number of reasons . Christina was efficient, prof... Voir plus

Noté 1 sur 5 étoiles

Shame there isn't an option for no stars. No communication or even worse the wrong information give time and time sgain. Calls unanswered, un returned, emails never replied too. Very unprofessional em... Voir plus

À propos de l'entreprise

  1. Services aux entreprises

À propos de Haybrook

Informations provenant de diverses sources externes

We’re on a mission to get you moved.

We have unique technology that gets your home hundreds more clicks, agents who listen and will negotiate hard on your behalf, and you don’t pay us a penny until we succeed.

Sell faster, smarter and for more: Think haybrook.

Get viewings, not just views

Flink is a unique technology that matches your home’s best features with things your buyers love, so they’re more likely to click, arrange a viewing and make an offer.

It’s not just local, it’s personal

Rather than concentrating on selling themselves, our agents focus on the reasons why you’re moving, so they understand how to help you best.

Big Benefits

Our size and reach means we can get you moved, smarter, faster and for more.

No sale, no fee

We don’t think you should pay a penny to someone to sell your home, unless they actually do. So we don’t charge you until we have.

BOOK YOUR FREE VALUATION BRANCH FINDER


Coordonnées de contact


2,6

Bas

TrustScore 2.5 sur 5

285 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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2,6

Tous les avis

(285)

16 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Effective, but sometimes overworked.

Initially had a difficult experience with Haybrook, but once I made my concerns clear they were very proactive in wrangling some subpar conveyancers into action.

9 février 2022
Avis spontané
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Réponse de Haybrook

Hi,
We're sorry to hear about your situation. This isn't the five star level of service we strive for. If you'd like to discuss this further, please email customer.relations@spicerhaart.co.uk with details and we will pass to the relevant team to investigate for you.
Thank you

Noté 5 sur 5 étoiles

5* Service from Ryan in Haybrook

Currently Ryan is dealing with the Electrical appliance in the letting apartment. He is patient but quick in response. He has helped to solve problems in a good way. We really enjoy the excellent letting service he has provided.

20 janvier 2022
Avis spontané
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Réponse de Haybrook

Hi,
Thank you for taking the time to leave us a great review about your experience with us!

Noté 5 sur 5 étoiles

Fantastic agents despite heartbreak

We began our purchase of a property offered through Haybrook back in the summer. Every step of the way Laura and Amanda had been fantastic at keeping us in the loop, informing us of any changes and chasing the vendors when needed.

Unfortunately, the vendors decided to pull out of the sale when we were ready for completion due to their own sale falling through. Amanda was incredibly supportive and tried her best to reason with them, however she was unsuccessful. However I am so grateful for her kind words, support, and kindness during this time.

We are currently looking for another property, and any with Haybrook always get a second look from us due to our previous wonderful experience.

8 décembre 2021
Avis spontané
Noté 5 sur 5 étoiles

5* service from ryan

Recently dealt with ryan and what a lovely chap he is. So helpful polite and down to earth. Reported our heating not working and he had arranged someone to come and fix it. They were here within 3 hours the same day. All sorted. Very thankful for great support from our letting agent.

2 décembre 2021
Avis spontané
Noté 5 sur 5 étoiles

We have recently started working with…

We have recently started working with Haybrook Sheffield. Ryan in property management has already supplied us with some projects. Looking forward to a prosperous working relationship. Thank you Ryan for your support.

30 novembre 2021
Avis spontané
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Réponse de Haybrook

Hi,
Thank you for taking the time to leave us a great review about your experience with us!

Noté 5 sur 5 étoiles

The Amazing Annette - the manager at Haybrooks…

Annette the manager at Haybrooks Hillsborough is an absolute credit to the company, she has gone above and beyond numerous times throughout this process to get us though our property purchase. I couldn’t recommend her enough and we couldn’t of done it without her!

12 novembre 2021
Avis spontané
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Réponse de Haybrook

Hi,
Thank you for taking the time to leave us a great review about your experience with us!

Noté 4 sur 5 étoiles

Really good service and friendly people…

Really good service and friendly people to deal with. They found people to move into my flat within two days. And then organised everything smoothly to get them moved in

8 octobre 2021
Avis spontané
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Réponse de Haybrook

Hi,
Thank you for taking the time to leave us a great review about your experience with us!

Noté 1 sur 5 étoiles

I have to say Hillsborough estate…

I have to say Hillsborough estate agents. Well where do I begin. It has been the worst experience of my life. The stress and the anxiety the manager put me through was horrific. I have sent an email of complaint to the director of Haybrooks but I assume I will receive the same amount of customer service as I received from the manager. The manager excels in being a bully.

This saddens me that I have to write this as I have never experienced anything like this before and they still want me to £2700 in fees for the privledge. By the well make sure they tell you about the VAT as they didn’t tell me. So I thought £2250 was bad enough they put another £450 on top. I could go on forever but I’m not

I’m hoping the director of Haybrooks can salvage their reputation but I don’t hold my breath on that.

3 octobre 2021
Avis spontané
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Réponse de Haybrook

We are very sorry to hear that you feel you have not received the service from Haybrook you expected or was promised. Please be assured we take customer complaints seriously and our Estate Agency Director is investigating this matter and will be responding in due course.

Noté 1 sur 5 étoiles

Worst estate agent ever

Worst estate agent ever, I am selling my property through another agent (property perceptive), had more than 8 views and managed to find a buyer in a week, but unfortunately the buyer pulled out after 4 weeks due to their financial situation so my estate agent has to find local agent based in Sheffield, there they made a ultimate wrong choice
1. Haybrook doesn't help in any way finding buyers
2. My estate agent found a buyer but on completion day, Haybrook not even accepting to handover keys to them, this stressed me out a lot as I have to travel to Warrington to complete my new property.

They put on sale board but never seems to work at all.
Such a worst agent to work with, please avoid it at all costs!

30 septembre 2021
Avis spontané
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Réponse de Haybrook

Hi,
We're sorry to see your review, if you'd like to discuss this further, please email reviews@haybrook.com with details and we will pass to the relevant team to investigate for you.
Thank you

Noté 1 sur 5 étoiles

Very unprofessional Sheffield Gleadless…

Very unprofessional Sheffield Gleadless branch, I don't agree with Receiving hand written Junk suggesting they have a buyer for my house, i have only been in my house a year now as its a new build. Think this tactic is disgusting.

If i wanted to sell my house i would contact you! i will never use this company ever after seeing how they do business

23 septembre 2021
Avis spontané
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Réponse de Haybrook

Hello, if you would like to send an email to reviews@haybrook.com with your postcode and house number we will remove you from all future marketing activity.

Noté 5 sur 5 étoiles

Excellent service

Selling your mum and dads house is ever easy, especially when you live so far away. But Jacob and his team made this such a smooth transaction and really went beyond what could have been expected. My mum and dad are over the moon, and as their son who was responsible for the sale, it went perfectly.

14 septembre 2021
Avis spontané
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Réponse de Haybrook

Hi,
Thank you for taking the time to leave us a great review about your experience with us!

Noté 5 sur 5 étoiles

Ryan is an absolute pleasure to work…

Ryan is an absolute pleasure to work with, quick and amazing at what he does. An asset to the company!

10 septembre 2021
Avis spontané
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Réponse de Haybrook

Hi,
Thank you for taking the time to leave us a great review about your experience with us!

Noté 1 sur 5 étoiles

Very unprofessional @ Gleadless branch

Very unprofessional @ Gleadless branch! All promises at the start but never delivered. All I can say is Charlotte Eyre (mortgage advisor - not part of Haybrook) saved the day for me!! After a painful process they then advised me to use their solicitors Beaumont legal - they should be ashamed of this referral!!!!! They are absolute cowboys. Much better estate agents out there do some research and move on!!!!!

8 septembre 2021
Avis spontané
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Réponse de Haybrook

Hi Dwayne, we are sorry to hear about this. We will be investigating this with the branch.

Noté 1 sur 5 étoiles

Unprofessional

I received a letter from haybrook gleadless branch in Sheffield saying if you are interested in moving home book an appointment with us so we can value your home and talk you through the steps of moving. We are wanting to move into a bigger home now we have children so my wife booked a day off work because they could only get Wednesday mid day. 6pm the day before we get a phone call saying theres been a double booking we need to reschedule...we was slightly annoyed with booking time off work but thought it happens so had to arrange again for a couple of weeks later..That morning two hours before the appointment they phone goes again sorry we need to reschedule...it is very unprofessional I will never use this company again. They obviously think people can waste time and money never again

13 août 2021
Avis spontané
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Réponse de Haybrook

Hi,
We're sorry to hear about your situation. This isn't the five star level of service we strive for. If you'd like to discuss this further, please email help@haybrook.com with details and we will pass to the relevant team to assist you.
Thank you

Noté 1 sur 5 étoiles

The staff at the Haybrook Gleadless…

The staff at the Haybrook Gleadless branch are liars who are not to be trusted.

27 juillet 2021
Avis spontané
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Réponse de Haybrook

Hi,
We're sorry to hear this. This isn't the five star level of service we strive for. This has been raised internally, however if you'd like to discuss this further, please email help@haybrook.com with details and we will pass to the relevant team to investigate for you.
Thank you

Noté 5 sur 5 étoiles

Megan Hodson and Katie Woodhead - fantastic!

Megan Hodson and Katie Woodhead are a please to work with as a tradesman and it is refreshing to see an agency deeply care for their tenants - outstanding !

16 avril 2021
Avis spontané
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Réponse de Haybrook

Hi,
Thank you for taking the time to leave us a great review about your experience with us!

Noté 1 sur 5 étoiles

Cannot describes my feelings

Rude! Racist! Did not make me an appointment to view a house! Kept asking for information which I have provided and so did my solicitor! Unbelievable!

13 avril 2021
Avis spontané
Logo de Haybrook

Réponse de Haybrook

Hi,
We're sorry to hear about your situation. This isn't the five star level of service we strive for. If you'd like to discuss this further, please email help@haybrook.com with details and we will pass to the relevant team to investigate for you.
Thank you

Noté 5 sur 5 étoiles

Just wanted to say a big thank you to…

Just wanted to say a big thank you to the team at Swinton branch, Luke for taking some great photos, Jodi for always been on the other end of the phone and especially Sharon Bennett. Our sale hadn’t been the most straight forward and with the added pressure of Covid. We finally got to completion day, Sharon was keeping us updated and then when things looked like it might not go through without Sharon it probably wouldn’t have so for that we’ll be forever grateful, we’re in our new home now and very happy so thanks again.
Mick

25 mars 2021
Avis spontané

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