Best agent I’ve had ever!!! Our interaction today should be a training model on how to engage clients!
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Lisez les avis des autres
I had just bought a classic car and the seller was insured with Heacock already, I had called land spoken to Kaitlyn and he thin 10 mins she had my new policy all set up and I was fully insured ready... Voir plus
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Ryan did an exceptional job I recommend his services at anyone. He did absolutely amazing was very honest straightforward and patient. I can’t think him enough for facilitating this. I don’t know what... Voir plus
L'entreprise a répondu
Amanda was amazing. She did a very good job helping me get all the required information needed to get the policy enforce on my classic cars. As a previous Haggerty insurance customer, I can only s... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Heacock Classic Insurance is here to provide personally tailored specialty insurance for your Antique, Classic, Collectible, Race or Exotic Collector Vehicles that are living the “Collector Vehicle Lifestyle.”
Coordonnées de contact
250 Century Parkway Suite 425, 08054, Mount Laurel, Etats-Unis
- (800) 678-5173
- info@heacockclassic.com
- heacockclassic.com
4,8
Excellent
2 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Best agent I’ve had ever!!
Best agent I’ve had ever!!! Our interaction today should be a training model on how to engage clients!
16 avril 2026
Réponse : Heacock Classic
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
The Agent was extremely knowledgeable…
The Agent was extremely knowledgeable and friendly. That always makes it easier on a customer upon not knowing all the information.
8 avril 2026
Réponse : Heacock Classic
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
I had such a smooth and wonderful very…
I had such a smooth and wonderful very helpful I couldn’t be happier. Thank you
19 mars 2026
Réponse : Heacock Classic
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
Cancelled me without notice!!
Cancelled me without notice!!! After 30 years of NO claims!!!! Bad!!!
3 mars 2026
Réponse : Heacock Classic
Thank you for feedback. We understand the frustration you may have felt in this situation. If you would like to further discuss this, please feel free to reach out and we can review your account with you.
Réponse : Heacock Classic
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
Ok service.
Great on the phone service but a little slow getting my cards emailed to me.
17 mars 2026
Réponse : Heacock Classic
Thank you for the feedback. We apologize for the delay in receiving your id cards, however we are pleased to hear that you overall enjoyed your experience. If there is anything we can do to further assist, please don't hesitate to reach out.
Easy to get hold of person I need to…
Easy to get hold of person I need to talk to and he was professional and understanding what I needed
3 mars 2026
Réponse : Heacock Classic
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
Réponse : Heacock Classic
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
Fast and easy setup
My agent Dylan was excellent. He made the transaction easy and straight forward. Heacock is a reputable insurer so I don't expect any issues. I am very satisfied with Heacock.
10 mars 2026
Réponse : Heacock Classic
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
Great experience
The experience was super smooth. Ashley was thorough, patient and very friendly . Would highly recommend to anyone who needs help choosing classic car insurances.
9 mars 2026
Réponse : Heacock Classic
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
Réponse : Heacock Classic
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
Réponse : Heacock Classic
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
He annswer all my questions?
26 février 2026
Réponse : Heacock Classic
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
Jill the agent I worked with after I…
Jill the agent I worked with after I bypassed the automated system was great! Couldn't have had a better experience but their automated system is terrible! They really need to get a better system. I have used Heacock for 20 years and this was my worst experience until I finally got ahold of Jill.
3 mars 2026
Avis spontané
Réponse : Heacock Classic
Thank you for sharing your experience with us. We’re glad to hear that once you reached Jill, she was able to provide such outstanding assistance.
We do apologize for the frustration you experienced with our automated system. We understand how disruptive that can be, especially when you’ve had many years of positive experiences with Heacock. Your feedback is important and helps us identify areas where improvements are needed, and we’ll be sure to share your comments with our team.
Thank you for your patience and for giving us the opportunity to assist you. Please don’t hesitate to reach out if we can help with anything else in the future.
Réponse : Heacock Classic
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
I bought insurance on 2 926 the seller…
I bought insurance on 2 926 the seller backed out of the deal I requested cancellations 2 weeks later no no response already signed an e-document canceling the insurance and they're still have not refunded me my money I am really upset
14 février 2026
Réponse : Heacock Classic
Thank you for reaching out, Michael. We are sorry to hear that your deal fell through on the vehicle you were hoping to purchase. We also apologize for the inconvenience with canceling your policy. We have sent your message along to have this looked into. In the meantime, please don't hesitate to reach out to us.
Quick and very pleasnat
13 février 2026
Réponse : Heacock Classic
We are absolutely thrilled to hear that you were pleased with our quick service! Our team works diligently to ensure we meet and exceed your expectations in a timely manner, and we're genuinely grateful for your recognition of our efforts. Don't hesitate to reach out to us in the future, as we're always here to assist you. Once again, thank you for your positive feedback!
Réponse : Heacock Classic
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
Steve was very easy to speak and work…
Steve was very easy to speak and work with. Great representative for Heacock and looking forward to new policy.
5 février 2026
Réponse : Heacock Classic
Thank you very much for taking the time to leave a review! We are thrilled to hear that you had a positive experience with our customer service team and found our process easy to navigate. Our goal is to provide our customers with a seamless and stress-free experience, and we are glad to hear that we were able to achieve that for you. We truly appreciate your business and hope to continue providing you with exceptional service in the future.
My call was taken quickly
My call was taken quickly. The changes I needed were done correct with friendly customer service.
4 février 2026
Réponse : Heacock Classic
We are absolutely thrilled to hear that you were pleased with our quick service! Our team works diligently to ensure we meet and exceed your expectations in a timely manner, and we're genuinely grateful for your recognition of our efforts. Don't hesitate to reach out to us in the future, as we're always here to assist you. Once again, thank you for your positive feedback!
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