All went well and smoothly. Good experience as usual. However my appointment did run quite late and it would have been helpful to be told that rather than me having to enquire. I also think it wo... Voir plus
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Excellent customer process from start to finish. Kasia provided great guidance up front so that I could make informed decisions. The preparation instructions were clear and on the day, the appointment... Voir plus
I was given an appointment straight away. The procedure was efficient, every staff member was friendly and helpful. I was very pleased with the experience. I can strongly recommend the company.
Super efficient. Quick, helpful, informative. Even got me a drink whilst I was with waiting between tests. All healthcare should run like this.
À propos de l'entreprise
Écrit par l'entreprise
We are the heartscan people. We scan to diagnose and protect people from coronary heart disease, the leading cause of death and morbidity in the developed world. We offer free virtual consultation to people over the age of 40 who have heart concerns and, where appropriate use state of the art 'virtual coronary angiography' and other heart scans to help people find out about their cardiovascular risk and make lifestyle and other changes required to lower risk, where appropriate.
Coordonnées de contact
5 Huxley Road, Surrey Research, Surrey Research Park, Gu2 7RE, Guildford, Royaume-Uni
- 01483467100
- office@vcl-surrey.co.uk
- heartscandirect.com
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Good experience as usual.
All went well and smoothly. Good experience as usual.
However my appointment did run quite late and it would have been helpful to be told that rather than me having to enquire.
I also think it would be hlepful to suggest taking a list of current medications to appointments.
SCAN EXPERIENCE
I THOUGHT PROCESS, STAFF AND ENVIRONMENT WERE VERY GOOD AND APPROPRIATE.
Great service
I was given an appointment straight away. The procedure was efficient, every staff member was friendly and helpful. I was very pleased with the experience.
I can strongly recommend the company.
Efficient and sympathetic service.
Efficient service
Efficient service, very good staff, and good availability of appointments to suit my schedule.
Super efficient
Super efficient. Quick, helpful, informative. Even got me a drink whilst I was with waiting between tests. All healthcare should run like this.
Very relaxed atmosphere
Very relaxed atmosphere. Dr Patel was so reassuring and kind and explained everything. Staff efficient.
Highly recommended
A excellent facility
A excellent facility, staffed by known and empathetic professionals. Made the gravity of the visit much less stressful
Thanks
CT Scan
Went for a CT scan and the preparations were well communicated, and all aspects of the scan were handled professionally.
Welcoming staff who responded very well…
Welcoming staff who responded very well and managed the complications i gave them as my blood pressure was very high necessitating drug medication before my CT scan. Everyone was very kind and professional despite the problems I gave them as my procedure was delayed by an hour to sort the problem.
Excellent customer process from start…
Excellent customer process from start to finish. Kasia provided great guidance up front so that I could make informed decisions. The preparation instructions were clear and on the day, the appointment ran on time and to plan. Sue/Kerry and Kate were all incredibly professional, clear in their explanations and calm and efficient. Just what you need from a cardiology unit.
Friendly staff
Friendly staff, warm welcome with clear explanation of what I could expect from the scan process.
I cannot speak more highly of the team…
I cannot speak more highly of the team that provided me with care and support. The Dr, Nurses and reception colleague were very professional, sincere and thorough. The scan was conducted with care and I felt in safer professioanl hads during my appointment. The hospital is very clean and I could see the great collaboration and respect the team have for each other. Would recommend - the coffee is good too!
Skilful and friendly staff
Skilful and friendly staff. Overall very good experience.
Staff were very professional and made…
Staff were very professional and made sure I was looked after before, during and after the CT scan. My only complaint was the lack of information. I haven’t been told when I will receive my results and whether I would see a consultant to go through them.
Flawless experience
Flawless experience. Lovely staff, comfortable clinic, smooth process.
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