Heatsafe Heating Avis 

145
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Amazing and efficient service from heatsafe from start to finish. Came out to quote for new boiler abd fitting 3 new radiators, friendly service and couldnt be more helpful. Quote was with... Voir plus

Noté 5 sur 5 étoiles

From start to finish my experience was excellent. This was my first time getting a new boiler so I was apprehensive. The communication with the team via email was quick and reliable. This meant I c... Voir plus

Noté 5 sur 5 étoiles

I have been using Heatsafe Heating over the years for boiler services, replacement pipes, radiators and today new boiler installation. The engineers are reliable, courteous and hard working, take c... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Usual great service from Heatsafe Heating. Brendan arrived on time, with everything required to remove old radiator then supply & fit the new one. Did a good job and took time to check all working... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Chauffagiste
  2. aussi dans
  3. Fournisseur de chaudières

Écrit par l'entreprise

Heatsafe Heating are a 5 star rated boiler installation and heating company. We cover Glasgow, Falkirk, Edinburgh, Stirling and all surrounding areas to provide a professional, cost-effective and reliable service to all of our customers. Our Gas Safe registered team specialise in the service, installation and repair of all boilers and central systems. We have also been awarded 2021 Scottish Home Improvement Award For Best Plumbing And Heating Company. If you need help with a new boiler installation or a boiler repair, please get in touch or visit our website.


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4,9

Excellent

TrustScore 5 sur 5

145 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(145)

37 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

New Boiler

When our old boiler developed a fault I immediately phoned Heatsafe as we had used them before. Graham came out to assess the boiler and after a discussion we decided on a new boiler. He went over a few different makes and sent us out quotes that day. We made our choice and as we had no hot water an install date was arranged quickly.
Leigh and Paul fitted our new boiler in about two and a half days. They worked very well together, keeping me informed of what they were doing and going over the control panel. All floors were covered as they worked , all rubbish was removed and the house was left clean and tidy.
A big thank you to all at Heatsafe and I would not hesitate to use them again or to recommend this company.

8 juin 2026
Avis spontané
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Réponse de Heatsafe Heating

Dear Wendy,

Thank you so much for taking the time to leave such a wonderful review and for choosing Heatsafe once again.

We're delighted to hear that Graeme was able to guide you through the options and arrange a prompt installation, especially as you were without hot water. It's great to know that Leigh and Paul kept you informed throughout the installation, took the time to explain the controls, and left your home clean and tidy once the work was complete.

Your kind words and recommendation mean a great deal to our whole team.

Look forward to servicing your boiler next year.

Kind Regards

Siobhán
Heatsafe Heating Ltd

Noté 5 sur 5 étoiles

Professional

Prompt, professional,friendly and helpful

10 juin 2026
Avis spontané
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Réponse de Heatsafe Heating

Dear Heatsafe Customer,

We’re really pleased to hear you were happy with the service provided. Our team always aims to be prompt, professional, friendly, and helpful, so it’s great to know this reflected in your experience with us.

We truly appreciate your support and look forward to servicing your boiler next year.

Kind Regards

Siobhán
Heatsafe Heating Ltd

Noté 5 sur 5 étoiles

Boiler service

I recently had my boiler serviced by Heatsafe. Very professional from start to finish: good communications, by email, from the office; fair quotation; the engineer turned up on time, and did a thorough job, including inspecting the flue in the attic; easy to pay, either by bank transfer or card (the engineers have card readers).
Highly recommended, I would happily use them again.

4 juin 2026
Avis spontané
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Réponse de Heatsafe Heating

Dear Heatsafe Customer,

We’re delighted to hear you were happy with the service provided from start to finish. We always aim to provide clear communication, fair pricing, and a thorough, professional service, so it’s great to know this reflected in your experience with our team.

I’ll be sure to pass your kind comments on to both our office staff and engineer.

Thank you again for choosing Heatsafe Heating.

Kind Regards

Siobhán
Heatsafe Heating Ltd

Noté 5 sur 5 étoiles

Good quality workmanship and good…

Good quality workmanship and good communication throughout the process from the Heatsafe team.

21 mai 2026
Avis spontané
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Réponse de Heatsafe Heating

Dear Heatsafe Customer,

Thank you very much for your kind feedback. We really appreciate you taking the time to leave a review.

We’re pleased to hear you were happy with the workmanship and communication throughout the installation process.

Your comments mean a lot to the whole Heatsafe team.

Look forward to Servicing your boiler next year.

Kind Regards

Siobhán
Heatsafe Heating Ltd

Noté 5 sur 5 étoiles

Annual service.

Dougie, the engineer arrived on time and was very careful setting up to carry out the service of my boiler. Very polite and explained what he had done to check it over.

21 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Very pleased

These guys were here all day and apart from the drilling there was little noise. They done a great job with replacing my boiler and replacing it to suit. Very pleased.

13 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

New boiler

We had a new boiler fitted today and couldn’t have been happier with the guys for a great job. Been with Heatsafe Heating for 14 years and they have been amazing

6 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Boiler…

Work carried out within the time window. Reasonable price. Both Siobhan in the office and the engineer were very pleasant. Will use again

6 mai 2026
Avis spontané
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Réponse de Heatsafe Heating

Hi Kirsty,

Thank you for your lovely review. We’re really pleased to hear you were happy with the service, pricing, and communication throughout. I’ll be sure to pass your kind comments on to the engineer. We appreciate your support and and taking the time to leave this review.

Kind Regards

Siobhán and all the team at Heatsafe

Noté 5 sur 5 étoiles

The Engineers took great of my property…

The Engineers took great of my property and cleaned up after they had installed my boiler.

5 mai 2026
Avis spontané
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Réponse de Heatsafe Heating

Hi John,

Many thanks for providing a 5 star review based on the service you received with Heatsafe Heating during your new boiler installation.

We look forward to servicing your boiler next year.

Kind Regards

Siobhán and all the team at Heatsafe Heating Ltd

Noté 5 sur 5 étoiles

Excellent boiler install experience.

Excellent boiler install experience.

Very pleased with the install of my new Navien boiler. The two installation engineers were highly competent, courteous at all times, and kept me informed of any issues. They left a very neat job indeed. All rubbish was removed, and they ensured the area was clean and tidy.

24 avril 2026
Avis spontané
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Réponse de Heatsafe Heating

Hi Andrew,

Many thanks for sharing your install experience and providing us with a 5 stair review. This means a lot to our business.

Look forward to servicing your boiler next year.

Kind Regards

Siobhán
Heatsafe Heating Ltd

Noté 5 sur 5 étoiles

New boiler fitted

Graham the engineer came out same day to assess the existing boiler for repair. Once it became clear that it wasn't viable to repair, there was no callout fee, he gave me a brochure to look through of options. I received quotes for all options the very next day. After confirming my choice, we arranged a suitable day for work to commence which was 2 working days from initial quote. On the day, the installer was very polite and courteous, took every precaution to protect carpets etc, ensured there was no mess left and removed the old boiler. Made sure I understood how to work the new boiler before leaving. Very impressed. I definitely recommend

2 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent service from Heat Safe

Excellent service from Heat Safe. The team was professional and efficient, and my boiler is running perfectly. Siobhan, the office manager, was very helpful and made scheduling easy. Highly recommend.

23 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Great local company!

Very positive experience from start to finish with Heatsafe. Very professional and any questions I had, before and after installation, were answered the same day. I would recommend this company.

6 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Don't worry, be happy, use Heatsafe heating.

We were a bit apprehensive about the disruption the installation of a new boiler and six radiators could cause to a home. Our fears were unfounded as Heatsafe Heating did a first class job in two days, with all mess cleaned up and waste removed. The engineers were all very knowledgable and pleasant, very impressed with the pipework on the boiler, a work of art.

13 novembre 2025
Avis spontané
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Réponse de Heatsafe Heating

Hi Gordon,

Many thanks for providing a 5 star review to our company and sharing your positive feedback. I am so glad your installation went smoothly.

Look forward to servicing your boiler next year.

Kind Regards

Siobhán
Heatsafe heating Ltd

Noté 5 sur 5 étoiles

Great job done

From start to finish customer service was amazing. Accommodated any requests I had with no hesitation. Carpet and furniture protectors were used at all times so area was as clean as they found it when then they left. Work completed was done to a high and professional standard. The three guys that completed the work were very friendly, efficient and helpful. Job was finished within the agreed times. Would recommend this company for boiler installation.

29 octobre 2025
Avis spontané
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Réponse de Heatsafe Heating

HI Ian,

Many thank for leaving such a glowing review of the customer service experience you received. Your feedback means a lot to our business.

Look forward to servicing your boiler next year.

Kind Regards

Siobhán
Heatsafe Heating Ltd

Noté 5 sur 5 étoiles

Recently fitted new boiler

Recently fitted new boiler. The team arrived on time, took great care to protect the property, fitted our new boiler, explained how it worked and cleared up when done, would never had known they were here. Thanks again.

28 octobre 2025
Avis spontané
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Réponse de Heatsafe Heating

Hi Laura,

Many thanks for your 5 star review and kind feedback. Glad to read that you were happy with our customer service and tidiness of our engineers.

Look forward to servicing your boiler next year.

Kind Regards

Siobhán
Heatsafe Heating Ltd

Noté 5 sur 5 étoiles

Fantastic service

Absolutely fantastic service from Dougie and Lee while installing my new boiler. They went to great lengths to protect my property during the install and left the place immaculate. Nothing was too much trouble and they were very friendly, knowledgeable, and helpful. I would recommend this company to anyone.

29 septembre 2025
Avis spontané
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Réponse de Heatsafe Heating

Dear Heatsafe Customer,

Many thanks for taking the time to provide us with a 5 star review and to share your positive experience with us.

Look forward to servicing your boiler next year.

Kind Regards

Siobhán
Heatsafe Heating Ltd

Noté 5 sur 5 étoiles

Can’t recommend Heatsave Heating Ltd…

Can’t recommend Heatsave Heating Ltd highly enough. They changed our boiler and Dougie, Graeme and Brandon provided a first class service as usual. Clean, tidy and friendly company, I’d give them 10 🌟 if I could

17 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Absolutely delighted with the service…

Absolutely delighted with the service provided by Heatsafe, they were a pleasure to deal with, everything was explained thoroughly and our quotation for a new boiler installation was provided on the same day. On the day of the installation Graeme and Brendan arrived on time, were very professional and neat and tidy in their work. Communication was spot on at all times. Would happily recommend Heatsafe to anyone and won’t hesitate to use them again for any future jobs.

22 août 2025
Avis spontané
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Réponse de Heatsafe Heating

Hi Susan,

Thank you for your feedback and lovely comments. Our team always strive to provide a 5star service and I am glad we delivered.

Look forward to servicing your boiler next year.

Kind Regards
Siobhán
Heatsafe Heating Ltd

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