Heavenly London Avis 

192
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

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Noté 5 sur 5 étoiles

Heavenly London has become my favorite jewelry brand! As someone from Austria, I’ve never had any issues with customs, making the entire experience smooth and stress-free. I own five stunning p... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I can't express how much I love this brand, the team at Heavenly London have been so incredibly helpful when I come knocking for another pressie for my wife or family and every time they get it right.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The best imitation diamond ear studs and tennis bracelet I have ever bought. Often when you order on line the items never look as good. These look even better and are an incredibly good price. Be... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I recently brought the Serpent Ring and matching Gold 'Diamond' Leverback Hoop with Serpent Drop Earrings and absolutely LOVE THEM! I have so many amazing comments every time I wear them, they are com... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Bijouterie fantaisie

Écrit par l'entreprise

Meet Heavenly London, the pioneers in imitation diamond jewellery. Founded in 1993 Heavenly London was born out of a desire to create covetable pieces for friends and family. The same ethos remains today as always; to create luxury jewellery that’s accessible to all. A favourite with modern women who value variety as much as craftsmanship, the brand has evolved, expanding beyond its necklace origins, to bring imitation diamonds and demi-fine jewellery to your entire jewellery collection.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

192 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(192)

34 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Sparkle sparkle

I’ve bought a few different pieces of jewellery from them now and they’ve all been lovely. I stumbled across them while searching online for moissanite and struggling to find stuff that was certified. I bought a moissanite bracelet from them that came with its GRA certificate and now I have a few other pieces of CZ and gold that I love. Also love that they’re a B Corp

28 mars 2025
Noté 5 sur 5 étoiles

Emerald cut twist ring

Absolutely love Heavenly London’s exquisite jewellery, I keep coming back for all my everyday and glamorous occasions pieces. My most recent is the stunning Emerald cut twist ring. Beautifully made, looks incredible, would be fantastic as an engagement ring ,such a classic design, I am totally delighted. Thank you again Heavenly London

31 mars 2025
Noté 5 sur 5 étoiles

An Exceptional Company

I have purchased several pieces from Heavenly London and am always delighted with their beautiful designs. The customer service is outstanding, I recently reached out to pre-order a ring and they were so very helpful!

5 avril 2025
Avis spontané
Noté 4 sur 5 étoiles

Heavenly London offers beautiful…

Heavenly London offers beautiful jewellery with great designs and reliable quality. Their team is helpful and provides excellent service, making the shopping process enjoyable. I've purchased several stunning pieces, like rings and earrings, and received fast delivery each time. While prices are slightly high, the elegance and craftsmanship are worth it. Highly recommend them!

28 février 2025
Avis spontané
Noté 5 sur 5 étoiles

This is the first time I have purchased…

This is the first time I have purchased jewellery from Heavenly but wont be the last! I am so impressed with the quality and the prices of their jewellery. I had a few questions prior to checkout and called them, I actually got a person to speak to straight away - rare these days. The lady could not have been more helpful , knowledgable and understanding. My order arrived the next day and beautifully presented. I will be telling my family and friends about Heavenly as the whole experience was amazing!! Thank goodness I have found a company that values their customers as well as having beautiful affordable jewellery.

12 février 2025
Avis spontané
Logo de Heavenly London

Réponse de Heavenly London

Thank you Clare, we're delighted you're happy xx

Noté 1 sur 5 étoiles

Ordered a bracelet and earings

Ordered a bracelet and earings, bracelet had faulty clasp, and 24k gold plating awfull, looked tarnished, over priced for what they are. Would have sent back but assistant was a snob,and had the worst attitude. Stressful experience can do without. Wont shop here again.

8 août 2024
Avis spontané
Logo de Heavenly London

Réponse de Heavenly London

Dear Sonia,

Thank you for taking the time to share your feedback. We were surprised to see your review, especially given the lovely 5-star review you left when you first received your pieces nearly a year ago. We’re truly sorry to hear that your experience has changed since then.

As always, we’re more than happy to help if you’re experiencing any issues. You have our email, poor nancy is on her own in the office while i wait for my new baby so apologies that we weren't able to discuss your situation together. We take great pride in our jewellery and customer experience, and we’d love the opportunity to make things right.

Best,

Maddy

Noté 5 sur 5 étoiles

Feel like I have been to the best…

Feel like I have been to the best diamond store without any pressure of my bank account and am wearing 2 rings on the same finger for pure ostentatious bling. I feel a million bucks. Lovely finish. LOVE the style. B Corp for the win. Beautiful small business happy to support xxx

6 février 2025
Noté 5 sur 5 étoiles

Quick delivery.

Quick delivery.
Beautiful presentation and jewellery is gorgeous. Will definitely order again.

27 janvier 2025
Logo de Heavenly London

Réponse de Heavenly London

Thank you so much for taking the time to share your positive experience with us. It means so much

Noté 5 sur 5 étoiles

I purchased a few items in the…

I purchased a few items in the sale,absolutely beautiful pieces,the most gorgeous gold,and what a sparkle from the stones,all in all,100% will be purchasing more full price items from heavenly London,perfect in every way ❤️

6 janvier 2025

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