Hello Cake addressed my concern, even though it was a product they didn't produce , but it was a product of a company they bought.
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
First of all, the product itself is delightful! I also love the frankness of the company about what you provide: tools and assistance and help in our sexually intimate moments (even with ourselves!).... Voir plus
L'entreprise a répondu
The product i purchased , tingle to mingle . my wife was telling me she didnt feel anything different Stimulation wise , ,just the application itself. Honsetly i was a little disappointed as well... Voir plus
L'entreprise a répondu
My package was never delivered and I emailed twice to see if there was an issues and no one ever got back to me.
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We’re on a mission to help the world have more fun sex (yes, really). Every product is designed to help individuals and couples try something new, fun, different. Each formulation, toy or specialty product is tailored to helping you try a specific type of new sexual experience.
Free Shipping on orders $35+
Discrete Shipping & Billing
100% Satisfaction Guaranteed or Your Money Back
Coordonnées de contact
Calabasas, Etats-Unis
- hello@hellocake.com
- hellocake.com
3,9
Bien
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The pills did nothing took them every…
The pills did nothing took them every day a nothing ever happened.
24 juillet 2025
Réponse de Hello Cake
We are sorry you did not have the best results! Please be on the look out for an email from our team!
Réponse de Hello Cake
This make us so happy! Thank you so much for your review!
product was good
product was good, however the directions are typed too small to be readable
21 juillet 2025
Réponse de Hello Cake
Thank you for your feedback! We are glad you are enjoying your item!
Just ok dildo and not enough lube at…
Just ok dildo and not enough lube at all ran out so fast
28 juillet 2025
Réponse de Hello Cake
We are so sorry to hear about your experience! We appreciate you letting us know and providing us your valuable feedback. Please be on the lookout for an email from our support team to see if we can help make things right.
My spouse and I are highly satisfied…
My spouse and I are highly satisfied with the company and its exceptional product.
6 août 2025
Avis spontané
Réponse de Hello Cake
This make us so happy! We're so glad to hear you're enjoying everything! Thank you so much for your review!
My favorite
My package was shipped promptly with all the items requested. I have used the item for several years and was concerned it might not last for a while longer. It’s my favorite vibrater!!
28 juillet 2025
Réponse de Hello Cake
We are happy to be your favorite! Thank you for your review!
I unfortunately had my package stollen
I unfortunately had my package stolen and had no money to afford a new product...It would be greatly appreciated if a new one could be issued to my new address 65 East Cole Blvd Middletown Delaware 19709
27 juin 2025
Réponse de Hello Cake
We're sorry to hear your package was stolen. We will reach out to you about sending you a new charger.
I've purchased three products and every…
I've purchased three products and every single time they quit working or just really suck and this nothing was done no replacement or anything so I believe I will bringy business else were I get reliable products that lasts
25 juin 2025
Réponse de Hello Cake
We're so sorry to hear about your experience. We'll have someone from our team reach out to you to try and make things right.
my toy had a malfunction
my toy had a malfunction, and so I emailed your team and they responded very quickly. and also took the time to ship me out a new one. very satisfied with the customer service & the product! thank you!
23 juillet 2025
Réponse de Hello Cake
This make us so happy! We're so glad to hear you're enjoying everything!
The product is not bringing me any joy
The product is not bringing me any joy, and it is not working as advertised.
18 juillet 2025
Réponse de Hello Cake
We are so sorry to hear about your experience! We appreciate you letting us know and providing us your valuable feedback. Please be on the lookout for an email from our support team to see if we can help make things right.
Worthless Purchase
One of the items purchased (Little Sucker) did not perform/provide any enjoyment/value or stimulus for my partner. I don't think you can return a used bedroom toy but it was most dissapointing and was not even physically noticeable by her. I would not buy this again or recommend that anyone else do so either!
18 juillet 2025
Réponse de Hello Cake
We are so sorry to hear about your experience! We appreciate you letting us know and providing us your valuable feedback. Please be on the lookout for an email from our support team to see if we can help make things right.
Since I can’t leave a review on the…
Since I can’t leave a review on the site. The RX libido lift does not work. Do not waste your money!
16 juillet 2025
Avis spontané
Réponse de Hello Cake
We are so sorry to hear about your experience! We appreciate you letting us know and providing us your valuable feedback. Please feel free to reach out to our support team so we can do our best to make things right!
Privacy Violation
The complaint I have is not about product efficacy, but more alarmingly it is about privacy violation.
I told no one that I had ordered from this company. Upon standard review of my records to check in with my chiropractor, this med (labido lift) was LISTED UNDER MY MEDS. Again, I had not shared this information with anyone, let alone my chiropractors office.
I’ve emailed Hello Cake, got a response that it would be looked into. Then another email telling me that they are still looking into it. After a week and a half, I have no answers. It’s alarming that an answer can’t be found.
If you value your privacy, avoid this company.
22 juillet 2025
Avis spontané
Réponse de Hello Cake
We are so sorry for any frustration. It does appear our team is working with you and helping explain your situation.
Did not had an erection
23 juin 2025
Réponse de Hello Cake
We are so sorry to hear about your experience! We appreciate you letting us know and providing us your valuable feedback. Please be on the lookout for an email from our support team to see if we can help make things right.
This batch didn't give me the same…
This batch didn't give me the same warming sensation as my 1st 3 bottles.
After reading my review, a member of Hello Cake did reach out to me with an offer to make good on my experience.
I will submit a new review after my replacement item arrives and after I test it out:-)!
26 juin 2025
Réponse de Hello Cake
We are so sorry to hear about your experience! We appreciate you reaching back out to us and allowing us to make things right! We look forward to the chance at a new review.
Hello Cake gives people…
Hello Cake gives people the ability to make a real change in their sex life. Even if it’s a stereotypical marriage with super duper complications. Go at your speed and go at your partner’s speed at the same time. And then try to bring those together.
20 juin 2025
Réponse de Hello Cake
Thank you for sharing this! We love hearing how Hello Cake is helping couples connect in a way that feels right for them. Every journey is different, and we’re honored to be part of yours! Enjoy!
So Low lotion
My order came within a 8 days. As always, the product is the highest quality. Also the new dispenser is easier to use and gives a good amount with each pump.
20 juin 2025
Réponse de Hello Cake
We're so glad to hear you're enjoying everything! Thank you so much for your review!
This is my wifes favorite lube for…
This is my wifes favorite lube for anal. It lasts a very long time for our marathon qnal stretching
23 mai 2025
Réponse de Hello Cake
Thanks for the great review! We’d love for you to try more from our lineup, there’s plenty more fun that we offer! Enjoy!
Fast delivery
20 juin 2025
Réponse de Hello Cake
Thanks so much for the great review! We're so glad we could deliver exactly what you needed. Enjoy!
The quick responses and timely…
The quick responses and timely replacement of my warrantied item
22 mai 2025
Réponse de Hello Cake
Thank you so so much for your review! We're always here to help if you need anything!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.