Tomo Mortgage Avis 

274
•
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My first impression was how quickly our loan officer (Kristina House) responded and she even beat our best offer from a local credit union. During the process, we had a major issue (my wife lost her j... Voir plus

Noté 1 sur 5 étoiles

Your lending officer Jamar is very unprofessional. His communication was poor, didn’t wanna support a disabled veteran pushing me towards fha but my new lender gotten everything done & moved in within... Voir plus

Noté 5 sur 5 étoiles

So far so good! Currently putting out offers as a first time buyer, and checking in with all the Lenders for the best rates/customer service. The application process was fairly standard to what I... Voir plus

Noté 5 sur 5 étoiles

If you're looking for quick, simple way to secure a pre-approval or mortgage, check out Tomo Mortgage. The process is mostly online, easy to follow and the loan advisor, Irena Liu, was wonderful to wo... Voir plus

À propos de l'entreprise

  1. Prêteur hypothécaire

Écrit par l'entreprise

At Tomo Mortgage, we believe the joy and promise of a new home should never be overshadowed by the hassle of buying one. That’s why we’re digitizing and automating much of the mortgage process to make it faster, easier, less expensive, and dare we say, more joyful while delivering a higher level of personalized service to home buyers. Check out our mortgage and refinance rates at tomo.com. NMLS #2059741. Equal Opportunity Lender.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

274 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,2

Tous les avis

(274)

139 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent Experience!!

Conor, Eddie and team made the process incredibly seamless. It was our first time going through the mortgage loan process and Conor patiently answered all of our questions and genuinely seemed interested in getting us the best rate possible! Would definitely consider working with Tomo again in future.

31 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Tomo is legit and the real deal

Tomo is legit and the real deal. My experience was flawless and I worked with John and he was a god send. From the first person I spoke to that transferred me over to my loan officer (John) it was a very pleasant experience all the way through. Anyone that needs help with a loan to purchase a home need to reach out to Tomo asap.

1 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

It was a miserable experience!

It was a miserable experience that was extremely stressful. I will NEVER work with Tomo again. The tiny savings in percentage points was NOT worth the risk of not closing on time.

We had pre-approval from Tomo underwriting weeks before closing. Tomo then decided to wait until the morning before closing to send it back to underwriting for final review.

28 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Received the lowest rate and they…

Received the lowest rate and they figured out a way to fix a problem that we were having preventing us from closing when needed. Also, will refinance for free if there is even a better rate in 6 months or later .

26 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

I had an excellent experience with…

I had an excellent experience with Tomo! They offered the lowest mortgage rate I could find, and their team provided outstanding support from start to finish. The entire process was smooth, transparent, and much faster than I expected. Every question I had was answered clearly, and I always felt like I was in good hands.

24 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Overall I had a very pleasant…

Overall I had a very pleasant experience with Tomo. Aaron Shaw was very knowledgable and helpful throughout the entire process. Hard to beat their rates. I’m a satisfied customer.

3 octobre 2025
Avis spontané
Noté 2 sur 5 étoiles

I was in the 2% whose loans didn't…

I was in the 2% whose loans didn't close on time. It was very frustrating. I received conditional approval August 29. Despite putting down more than 20% and having median credit scores above 800, we didn't close until September 17 at 9:30 p.m.
When I did more research, an email showed that the mortgage was being processed by a third party, and that Tomo had to bring it back in house to complete it within the already delayed time frame. After all that, the mortgage was sold before the first payment was even due! I'm still getting junk mail from marketers about my Tomo mortgage, even though the mortgage was sold. Pricing was good, service was not so great.

29 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Expert morgage company

Im very pleased with Tomo and saved thousands in closing costs. Conor helped me through it all with of his expertise and Paige helped keep me on track with the paperwork necessary. They were a pleasure to work with. Highly recommend them and the Tomo team.

12 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Best choice for tech savvy first time home buyers

As a first time home buyer, my experience with Tomo was great. Worked with Irena and Ashley. Process was smooth, rates were the best among 5 other different mortgage companies. Had a lot of questions as a first time buyer which they helped with. Closed on time and funded very quickly on the closing day. Would definitely recommend.

15 août 2025
Avis spontané
Noté 5 sur 5 étoiles

We got the lowest rate we could find

We got the lowest rate we could find. We were particularly happy in the way the loan officer handled all our questions. The experience with closing could have been better as our questions experienced a lot of latency in answers during important last few days in closing. But overall everything was done on time and we are glad we worked with Tomo.

15 octobre 2025
Avis spontané
Noté 4 sur 5 étoiles

Generally great experience

Everyone at Tomo was very responsive and the whole process was overall smooth. My only critique is that a couple of times they asked for the same document or question several times.

2 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Good rate and fast response to on-time closing

When my agent and the listing agent heard I was going to use an online lender, they had significant doubts about my decision and worried that Tomo would not be able to meet the closing schedule as quickly as a local lender. PJ from the TOMO team's efforts earned the credit they deserved by providing not only the best rate but also working closely with the agents and title company for on-time closing. I'm glad I made the right decision and I appreciate Tomo's assistance during the process.

23 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

All in one place

Everything was easy to upload and clear through the whole process. I tried looking at other companies, but they were not as transparent.

22 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Transparent process, quick team

Extremely transparent process and my team was very responsive usually responding to my questions within minutes. This was my fourth time purchasing a house and my first time with Tomo and I’m very happy I chose them. We got a better rate with Tomo than any other company we looked at. They also have a very user and mobile friendly website to upload documents and track the status of the process. Thanks for helping us buy our next home!!

28 octobre 2025
Avis spontané

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