Helpbox UK Avis 764

Sivu was very helpful during the onboarding call. As this is my first experience with an accounting firm she broke everything down and was very happy to help no matter the question. I look forward to dealing with her and the Helpbox team!

Helpbox are incredibly knowledgeable, detail‑oriented, and consistently go above and beyond to ensure everything is accurate and completed on time. What really stands out is their professionalism and proactive approach. Communication is always prompt, friendly, and dependable.

The assistance was very helpful, and our queries were answered in good time.

Always fast and giving advice as a new sole trader they do help a lot.

Just finished my onboarding call with Sivu, and it was fantastic. Sivu was incredibly professional, clear, and made the whole process feel seamless. I walked away feeling confident and fully informed. Highly recommend!

Sarah spent time discussing my accounts in detail and gave me a time frame of when to expect to have our next meeting and what our future plan is.

very nice onboarding experience, throughly explain by Liam. look forward to use many years to come.

Thank you Helpbox, always willing to assist

I've found the staff to be helpful and solution driven. I feel I can trust them to resolve and support me with challenges.

Great customer service, all questions I had answered, down to earth bunch of people, felt comfortable, im glad I found this company to help me wirh my business, looking forward to the future.

Appropriate information was provided

Experience has been great & they’ve been very helpful. Would highly recommend

Helpbox are a solid professional team always at the end of the phone if I require them. In this digital age there is no need for a local accountant.
Outstanding Service from Helpbox.

Helpful and efficient

My experience with help box is was so great .

Necil was very helpful and very pleasant to communicate with
Great asset to the company

I am self employed and used Helpbox for my taxes last year. They were efficient and had good customer service, I was able to contact them quickly and they are caring and genuinely want to help and get the best outcome. This year I didn’t end up using them, but had agreed to maybe using them, so we set up a direct debit. I ended up changing my mind shortly after and was able to cancel the direct debit with no problems which was reassuring for me. I spoke to the lovely Jay Ward on the phone to confirm and cancel this invoice reminder once and for all, even though I was not being charged or had any money taken out of my account. Jay was understanding and had a human heart, which makes all the difference! the rest of the staff are kind and genuinely want to help.

I had an issue with my CIS filing and didn’t fully understand the process, but April Ruth explained everything clearly and gave me confidence in how it would be resolved. She outlined exactly how they would fix the problem and support me going forward. Communication was quick, professional, and efficient throughout. They’ve genuinely made things much easier for me, thanks to April.

Initially I had concerns over service level and questioned my choice. I have to say, having raised these concerns the response has been absolutely fantastic and resulted in a renewed confidence. Oliver and his team have turned this completely around.
We all make mistakes it’s how they’re dealt with that counts. Hats off to to Helpbox absolutely no problem in recommending them.

It’s a weight of my mind when yourselves are at hand regarding the matter in hand.You are only an email away if I have any concern which is of great relief.You have kept me informed and updated at every step.Can’t thank you enough.Hopefully everything will be underlined by the 31/3 deadline.The only downside is that you are based in Portsmouth &myself in Edinburgh.Very satisfied with the support you &your colleagues have given.Thanks Robert