Great product I suffer with 4 prolapse dics in my back and definitely helps with the pain and discomfort Couldn’t get my discount code when I checked out but after a couple of emails back and forth... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The company posted the product out which arrives as stated, following previous use of a sachet, which worked very well, I've enjoyed a lot of pain relief from the jar I purchased. While not the bigge... Voir plus
Last week, I went to the chiropractor and he applied the hot variant of this product to my back, which felt fantastic initially, prompting me to buy some for home use. Initially, the first couple of a... Voir plus
I have recently found this product ,which was recommended to me by an acquaintance.I have suffered occasional back pain for years,not improved by increasing age.Hempe hot gel works wonders believe me,... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
FEEL BETTER. LIVE BETTER. At HEMPE, our aim is to give our customers the freedom to live life without limitations by providing relief from those aches, sore muscles and skin complaints that can sometimes hold us back. FORMULATED FOR FREEDOM.
Coordonnées de contact
Unit 18, Axis 31, Woolsbridge Industrial Park, Oakfield Road, BH21 6FE, Wimborne , Royaume-Uni
- +44 1202 096219
- info@hempehelps
- hempehelps.com
4,8
Excellent
256 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great product I suffer with 4 prolapse…
Great product I suffer with 4 prolapse dics in my back and definitely helps with the pain and discomfort
Couldn’t get my discount code when I checked out but after a couple of emails back and forth Joe who was excellent he refunded me straight away
6 août 2026
People that know me understand I have…
People that know me understand I have had this pain in my groin area for over 5 years . Three hospitals and they still can’t find anything wrong. Not been able to run has set me back. I started this Wednesday and I’ve been able to run not at full speed but a slow run I’m not saying it’s cured me but I can run again
20 juillet 2026
Réponse de HEMPE
Great to hear, thank you for being part of our community!
Great product, helps with pain
Great product, helps with pain. Fast delivery. Very expensive though.
7 mai 2026
Réponse de HEMPE
Glad to hear you like it!
I do not have the goods yet
I do not have the goods yet , I have also spoke to Royal Mail , no delivery today as promised
14 juillet 2026
Réponse de HEMPE
Dear Tom,
You have now confirmed in writing: “Your product is first class—my issue was with Royal Mail.”
Yet you have awarded HEMPE one star.
For anyone reading, here are the facts:
13 July: Order received
14 July: Dispatched by HEMPE using Royal Mail 24
15 July: Royal Mail recorded delivery attempt one
16 July: Royal Mail recorded delivery attempt two
22 July: One-star Trustpilot review left for HEMPE
24 July: You contacted us and confirmed that you had entered an incorrect delivery address
25 July: Royal Mail recorded a third delivery attempt
29 July: You collected the order from your local Royal Mail delivery office
You have since complained that the first card left by Royal Mail was unreadable, that Royal Mail failed to attend on an arranged day, and that you ultimately had to collect the parcel yourself. We understand why that was frustrating—but those are complaints about Royal Mail, as you have acknowledged yourself.
You also state that we “did nothing” other than offer a refund once the parcel was returned. We dispatched your order within one working day to the address you provided. Until Royal Mail either delivered or returned the parcel, there was nothing available for us to refund. We cannot correct an address after dispatch, rewrite Royal Mail’s card, control its drivers or retrieve a parcel still within its delivery network.
You are, of course, a paying customer. However, that does not make HEMPE responsible for an incorrectly entered address or Royal Mail’s subsequent actions.
First-class product. Prompt dispatch. Incorrect address. Royal Mail complaint. One-star review for HEMPE.
We’ll leave readers to decide whether that is fair.
FEEL BETTER. LIVE BETTER......REVIEW BETTER.
Team HEMPE
Réponse de HEMPE
Thank you for believing in us!
Have used Hempe in the past for…
Have used Hempe in the past for historic aches/injuries; this time it was a sprain, 2 days into a 5-day outdoor show, immediate relief and worked well with a brace support.
17 juin 2026
I've read and heard all the same hype…
I've read and heard all the same hype about CBD over the years. I've tried others in the past and didn't notice any relief. I assumed CBD was just another fad. Turns out, finding the correct formula was the key. HEMPE products have yet to let me down. I have suggested that others try them who have tried CBD products with no positive results. Everyone feels the same as I do. WOW, what a difference.
23 juin 2026
Medication
This was a online find and recommendation so found the info useful. The medication so for has helped with muscle pain
22 juin 2026
My order was delivered promptly with…
My order was delivered promptly with excellent customer service. The gel is really helping my arthritic knees.
10 juin 2026
Sent the wrong gel but immediately…
Sent the wrong gel but immediately resolved - excellent service ! Thanks
10 juin 2026
Easy to use site
Easy to use site, super quick postage to Ireland. Thanks. Buy with confidence.
3 juin 2026
Does what it says on the tin!
The company posted the product out which arrives as stated, following previous use of a sachet, which worked very well, I've enjoyed a lot of pain relief from the jar I purchased. While not the biggest jar in the world, the product relief lasts throughout the day so per application cost works out good value for money.
Will re-order again soon.
22 avril 2026
This cream goes a long way.
This cream goes a long way and really works. I like the instant relief and the smell is pleasant too. It's helped my outer hip pain no end.
25 avril 2026
Avis spontané
No acl in either knee product is…
No acl in either knee product is working well great delivery and service
11 mars 2026
First time I ever used your product and…
First time I ever used your product and I was impressed with the results
I have tried other products but your muscle & joint gel ( the hot one) is very effective
25 février 2026
Does what it says on the tin
3 mars 2026
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.