Herrington Carmichael Solicitors Avis 

Used this firm a year ago and had a good experience with the new build team. Even though the sale fell through it was further down chain so went back when we resold this year. Our sale was with the same solicitor as previously and she was still good. However, our purchase was put onto someone else and she was awful. The most risk adverse person I’ve ever met in my life. Advised us to pull out of our purchase a few days off exchange, which we did, then later found out our lender would still have been happy to lend on said property. We subsequently found another house and were very clear on the dates we needed to be in by. She found issue after issue and kept making comments like ‘most people would have pulled out by now’. We did get the sale and purchase through albeit 19 days after we had wanted. Then, they transfer us the wrong funds. We paid for same day transfer of our funds left over from our sale. We did not receive these on completion day and had to chase them. The funds, once received, were short. Again we had to chase for them. We were told ‘we’re only human, mistakes happen’! All very well but then they tell us we have to wait until they manage to retrieve funds from the other side and then wait a further 3 days to receive them, even though we paid for same day transfer. This should not be the case and they should be transferring the correct funds and dealing with their mistake independently. We had to make a complaint and the head of residential conveyancing agreed and promised to sort this out. I am yet to receive them. I will never use them again.

Very happy with the services I had received from Anna Svensson, despite having an awful auction experience which turnout to be my fault. Anna picked up my case without judgement and professionally dealt with my matters, very responsive when needed and professional enough to guide me to the right team as and when.

If I could give 1 star I would....Extremely sharp practicing and commercial approach....charging £1200 for a meeting that took 30 mins....very sharp practice and now taking me to court after I paid the firm over £7000 already....be very careful choosing this firm

Holds onto paperwork for weeks. Delayed our moving date. Uses Covid as an excuse, when we all manage well with it now. Never use them again ever

Purchased new build home with help from the ladies at herrington carmichael, all went well, decent advise from staff, decent response time to queries and good update frequency, no surprise additional fees.

Shoutout to Rachel and Annari for their great service

We sold our house and went through the pain of estate agent and their adjoining Solicitors... Knowing we were soon to look for our forever home.... We came across Herrington Carmichael and Mary.
Straight away the difference in experiences between our past Solicitors and Herrington Carmichael was extreme from Friendliness to Professionalism and being open and of cause explaining legal talk in simple terms and happy to respond to what may be draft questions...
We cant thank Mary enough for helping us purchasing our new home feeling at complete ease.
We will & have recommended Herrington Carmichael to friends and family.

As first time buyers we were quite nervous and unsure of how the process worked etc. Holly made sure she answered questions- very quickly and was sure to reassure me that I weren’t asking daft things! Such a brilliant experience from start to finish- would highly recommend to anyone and would be my first choice if we move again. Thank you all!

Absolutely amazing customer service and so, so efficient! We brought our first home using Herrington and they made the process so easy for us. Answered any questions we had, made sure everything was sorted for us, we didn’t have to chase anything! Can’t recommend them enough.

I am a first time buyer and had no idea of the process or what needed doing but Jess and Roisin held my hand the whole way through. They were so efficient it felt like I was their only client and that they were dealing with only me.

When it came to completion I had some problems with my lender releasing the funds because of a second survey but against all odds Mary-Jayne smashed it out the park and we completed on time.

If I was to ever move again I wouldn’t hesitate to use this amazing professional team.

I recently moved home and Herrington Carmichael were my chosen Solicitors. Everyone that worked on sale and purchase offered exceptional service - from support and advice to the patience they had with me and my 1000 questions each day.
Particular thanks to Jo and Ellena who made the process great for us. And also to Natasha who worked on my completion.
Such genuine and warm people that actually cared about our end goal of moving to our new home.
I would 100% recommend them - this was the 2nd time I worked with them and definitely not the last.
Thanks Ladies - you are truly amazing!

Utterly amazing service - these guys worked above and beyond the call of duty, working numerous hours of overtime to get our sale rushed though, due to a ridiculously tight timeframe.
Everything, from start to finish, was incredibly professional, with the staff showing empathy and understanding throughout the entire experience.
Fantastic service, incredible attention to detail and consummately professional.
Recommend 100%