Hey Baby 4D Avis 

Very friendly staff who made me feel relaxed

We had a cancellation last minute and Hey Baby really saved the day. Due to having our gender reveal booked in the next day we were hoping for a miracle. All the staff were amazing we couldn’t fault any of them. Would highly recommend.

The services provided to me here were top notch. The team was so friendly and accommodating. Our sonographer was spectacular and she signposted us to the NHS early when she noticed a problem. She also called to find out that we got an appointment with the NHS okay. Would highly recommend.

We attended our appointment feeling excited and hopeful, expecting to see our baby at 9 weeks and 4 days. Instead, we were given the devastating news that our baby’s heartbeat had stopped - a miscarriage, despite having experienced no prior symptoms such as pain or bleeding.

In what was one of the most distressing moments of our lives, we were placed alone in a small side room while an attempt was made to contact the local hospital, which was unsuccessful. During this time, we were left without any trained professional to support us emotionally, guide us through what had just happened, or answer the many urgent questions we had.

After receiving this life-changing news, we were handed a piece of paper and advised to seek further medical care elsewhere. We left the clinic upset, confused, and feeling completely unsupported. We were also made to feel rushed to leave as we had the scan report pushed on us and door held open despite the trauma we had just experienced.

The advice we received from yourselves was to seek urgent medical care from the NHS that evening. However, due to the opening hours, we were unable to access NHS support for over 24 hours, leaving us to process this loss entirely on our own and feeling more frustrated that the only advice we did receive was actually useless and entirely worthless.

No family should have to endure such heartbreak without immediate care, compassion, and appropriate support. With miscarriage affecting approximately 1 in 4 pregnancies, this is not an uncommon situation, and it is essential that clinics are equipped to respond with sensitivity, professionalism, and adequate aftercare. Something we didn’t feel we received.

You can see why they take payment upfront…

Very kind patient and knowledgable technician. Made my experience very calm and enjoyable

Nuray (sonographer) very helpful and communicative through the scan, explaining everything and reassuring through the whole process

Great communication and bedside manner through the scan. Offered free re-scan due to baby positioning, very helpful and considerate

We had such a lovely experience, seeing our baby, and Nuray is the most amazing sonographer. All round lovely experience

Definitely recommend getting a scan at Hey Baby I had my early reassurance scan here at 8 weeks and heard the heart beat and we came back for a 4d scan at 29 weeks baby was unfortunately facing my spine so after walking around and still no luck they booked us in for a re scan a few days later and got amazing clear images we didn’t want to know the gender and they froze the screen and didn’t give anything away! thank you so much 😃 staff are fantastic

Staff really lovely.
Felt really at ease & comfortable before and during scan.
Would definitely recommend.
Great place

I had such an amazing experience at Hey Baby in Sutton. From the moment we walked in, they made both me and my partner feel so welcome and comfortable. The whole atmosphere was warm and reassuring, which meant a lot to me, especially during pregnancy.
The scans themselves were incredible — the images and videos we received are absolutely amazing and something we’ll treasure forever. What really stood out to me was how at ease they made me feel throughout. Being high risk, I naturally had a lot of worries, but the team truly helped put my mind at peace.
On top of that, their services are very affordable, which makes such a difference. I would 100% recommend Hey Baby to anyone, especially if you’re feeling anxious or just want a special, reassuring experience during your pregnancy.

Experience here was great sonography tried her hardest to get our baby to engage with us as she was facing down and finally got some great photos finally would recommend this place ❤️

Fabulous experience. Felt at ease throughout, was well informed and the staff were so friendly and helpful. They made a fuss of my 16 month old son and made the experience enjoyable.

We have been to dartford hey baby 3 times for early scan and gender also 4d. I would really recommend they always tack there time and it really nice to have them remember you and take the time to show you as much as they can. Very friendly staff would 100% recommend going if your expecting.

Would recommend Hey Baby to anyone who is pregnant, the support and friendliness from the staff is indescribable.

A lovely warm welcome of the lady on reception,very private we were the only ones in the whole place. The lady who did my scan couldn’t of been more reassuring and kind, it was a lovely experience and would definitely recommend and we will be back for our gender scan. Great price, affordable scan pictures, lovely gifts available.

Great experience.

Would recommend this branch in Dartford for your baby scans.

Staff very polite
Very clean facilities
Located inside Dartford mall and easy to find on the ground floor

Very nice experience very professional great scans!

Booked last minute appointment, very happy with 4D scan and knowledge. Would recommend coming here for scans :)

Absolutely amazing experience for our gender reveal scan at Hey Baby! The staff were so warm, friendly, and made us feel comfortable from the moment we arrived. The scan itself was such a special and emotional moment, and everything was explained clearly and professionally.

The room was calm and welcoming, and they made the whole experience feel exciting and memorable for us. Seeing our baby was unforgettable, and the team helped make it even more magical.

Highly recommend Hey Baby to anyone looking for a lovely, professional, and memorable scan experience. Thank you for making such an important moment so special!