Heypawsome Avis 

Brilliant company. Will always keep you informed of any delays in shipping. And quick to reply. Product is exceptional for easing itchiness of my dogs paws.

Double checked this company was in the US and the contact address indicated it was. The order is coming from China. Have not received it yet. Would not have ordered at all had I known it was shipping from China.

This spray was a miracle for our allergic goldendoodle. There are days that require more than one application, but wishing 10-20 minutes, she is much calmer. That said, the troublesome months of august and September were a challenge and we need to resort to apoquel for a few months again. Hoping after this good frost, that will improve.

Had to text and look for information and order was being shipped back and forth !!!

Not disclosed that it's made in China and 10 days later still have not received the spray. Tracking on this gives no information info either.

I have not received any product from the company so there is nothing to review. Very disappointed as I was hopeful there was some relief for my dog. I will be contacting my credit card company for a fraud claim

Have never rec’d yet! Can’t
Get
Any tracking info from truck co,. Just says in transit!
Is this the way you do all customers?
Is this coming from out of the country?

I ordered this product 8 days ago. You processed my payment immediately but I have received no product or any indication of when it might arrive if ever. So no 4 stars here

Slow shipping and no information provided

Didn't know this product was coming from China. It has been over a week and my dog is suffering terribly. I really wanted to try this product sooner.

I would give no stars if possible as moneys taken and no product has arrived

Product has not arrived

NEVER RECEIVED ORDER😡😡

Fina6lly received. My order was for $39.00. Billed for $69.00. Suppose to apply 3 times a day , size of bottle will not last.

Despite bad reviews I’ve had a good experience. Order confirmed, date of despatch advised and tracking details sent. Came from China, delivered in UK via Royal Mail.

I still don't have the product I ordered. You sent me a 30% off coupon towards next order within a few days but yet still haven't tried the product

bad company. y
i have their phone number but they do not answer. i hope i have learned my lesson to never buy ANYTHING on Facebook. minefield of scammers

UPDATE: we received the refund through the bank.

AVOID AT ALL COST // I ordered this product after seeing an ad on Instagram, with the tagline calling Apoquel “Apo-Kill.” It was a successful hook, but unfortunately, the service has been far from satisfactory.
I have never received the product (I paid $67 including shipping), even though it has now been over a month since I placed the order. The courier simply left the parcel in the building lobby with no notification whatsoever — no email, no SMS, no delivery slip. I have never experienced a delivery service that fails to provide even the most basic updates about an order. Still, they haven't issued a refund, saying they're checking with the courier -which is not my business, I just want my money back for the product I never received.
This level of service is completely unacceptable and has caused me significant frustration and inconvenience.

I still haven’t received product after a week I’ve now took my dog the vet’s . Very disappointed