Rowland Pharmacy formerly called Hey Pharmacy do a great job. I use to have to visit a local pharmacy to pick up prescriptions. Covid arrived and everything changed. I go online to order my prescrip... Voir plus
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Mixed bag. For my own medication it has been straight forward. However for months I tried to add my mother-in-law on my app. I did everything I was asked but "computer said no", despite having no pro... Voir plus
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You get excellent service, it's easy to request medicine/tablets, the web site is really easy to navigate and all the work is carried out by Hey pharmacist, or Rowlands as it is now known by. You just... Voir plus
So easy to use, no messing and delivered in days, no queue for script, no pharmacy queue, only to be told sorry we can’t complete your order you’ll have to come back, Summary, don't shout too loud eve... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Hey Pharmacist lets you order, track and get reminded about your NHS repeat prescription in just two taps and also book appointments for vaccines and other health services.
Coordonnées de contact
Rowlands Pharmacy Online, WA7 3DJ, Rivington Road, Runcorn, Cheshire, Royaume-Uni
- 01928 761015
- help@heypharmacist.co.uk
- heypharmacist.co.uk
4,7
Excellent
7 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Am very impressed with the service
Am very impressed with the service. Had an emergency prescription rang them explained situation and received the medication the following day. I normally have my medication delivered monthly and have no issues always deliver on time. Well done for exceptional service to all concerned 👏👏👏
19 novembre 2025
Avis spontané
I really like Hey!!
From dealing with Chantal in the first place through to a useful, helpful phone call follow-up by Habib, really impressed with Hey. Great stuff folks!! 👍👍
13 novembre 2025
Avis spontané
Easy to order Always quick to deliver…
Easy to order Always quick to deliver can't really fault the service
29 octobre 2025
Avis spontané
Not sure why it takes 6 days to prepare…
Not sure why it takes 6 days to prepare an order?? if there is a problem with stock then maybe it would be a good idea to let us know because I am on my last tablet and 3expect it will be a couple of days until I get my order I don't really like the fact this is so tight on delivery makes me nervous.
12 novembre 2025
Avis spontané
Réponse de Hey Pharmacist
Hello,
We’re sorry to hear of your recent experience and appreciate you taking the time to leave a review, as all feedback is valuable to us.
We advise ordering 7-10 days before due, so that medication arrives in good time, and I can see the vast majority of your previous orders have been within this timeframe.
If you need any help from the Hey Pharmacist support team, you can message us on the app or by emailing help@heypharmacist.co.uk.
Best wishes,
Hey Pharmacist
Reliable and Trustworthy
Always realiable and give me updates at every stage to tell me how my subscription is going in it's journey to my font door - I've been with Hey Pharmacist for many years now and trust them completely.
11 novembre 2025
Avis spontané
I’ve never had problem with excellent service their…
I’ve never had problem with their service always good communication and delivery on time . Would receive.
11 novembre 2025
Avis spontané
It's the best way to do repeat prescriptions
I used to pick up prescriptions personally in my local chemist but they didn't always have what i needed/or the amount , i got fed up and started using my local pod service to order repeat prescriptions but it wasn't the easiest service to use and occasionally problems, so I tried hey pharmacist and I have never had a problem since!
And they best thing is they also post for free so no more trying to catch the chemist at rush hour times or waiting outside in the cold because it's full .
I cannot recommend hey pharmacist enough.
11 novembre 2025
Avis spontané
Always very quick and efficient
The ordering and delivery process is always very easy and efficient.
1 novembre 2025
Avis spontané
Prescription delivery service
I am reminded every month to order my prescription which is easy to do and I receive acknowledgement of my order and within a week my order is delivered by Royal Mail, very easy to use.
6 novembre 2025
Avis spontané
Hey pharmacy is so lovely and also fast…
Hey pharmacy is so lovely and also fast with delivery of medications. I highly recommend it.
25 octobre 2025
Avis spontané
Very good service
10 novembre 2025
Avis spontané
Using hey pharmacy
So easy to use the app and doesn't take long for you to get your medication it's a great service
10 novembre 2025
Avis spontané
Prescription Perfection
The service works seamlessly every time and is reliable. Which is exactly what is needed for repeat prescriptions.
10 novembre 2025
Avis spontané
Efficient and prompt service
Really straightforward way of ordering repeat medication. Always a minimal wait and an overall prompt and efficient service.
9 novembre 2025
Avis spontané
So easy to use,efficient and plenty of…
So easy to use,efficient and plenty of notice for delivery many thanks
13 octobre 2025
Avis spontané
hey pharmacy are great
hey pharmacy are great, it takes a while to get to you from ordering but that maybe the process
3 novembre 2025
Avis spontané
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