Amazing company come after 7:30pm, did a complicated job went over the carpet a few times until stains are all removed. Highly recommended.
L'entreprise a répondu
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Lisez les avis des autres
The gentleman whom cleaned the carpet was thorough he explained all about the carpet cleaning he would do , booking the appointment was efficient the person rearranged a time more convenient for me... Voir plus
L'entreprise a répondu
Ali was very nice and friendly. He did a wonderful job at cleaning my carpet, being at my flat on time, and all this was done on short notice on a busy summer day. He made my move-in procedure comfort... Voir plus
L'entreprise a répondu
Amazing team. They’re very professional, fast and reliable. They care a lot to keep their customers happy and they are a pleasure to work with. Done 3 bedrooms and the stairs in no time and after it d... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
At Hi Carpet Cleaner Ltd we are dedicated to keep your expensive rugs and carpet looking fresh. The services we offer are: Rug wash and repair Rug pick up, wash and deliver back to you Carpet & Upholstery Cleaning Sofa Cleaning Mattress cleaning services Stain removal from rug and Carpet Carpet repair Sanitizing Carpet after Parasite infection Carpet Anti fungal and antibacterial Rug services: We provide a professional Oriental, silk, hand made rug services in Central London from picking them up from your address, wash and dry them and deliver back to you. Proof of public liability is available in request. Carpet/upholstery services: We use hot water extraction process called steam cleaning which helps your carpet cleaner for longer and ensures no residue is left. Our carpet and sofa cleaning is including: Spray the shampoo. Brush the marks and stains. Wash and steam clean. Apply deodorant and freshener
Coordonnées de contact
Matrix Business Center, HA8 7JU, London, Royaume-Uni
- 02081330090
- info@hicarpetcleaner.com
- hicarpetcleaner.com
4,8
Excellent
90 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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clinical efficient service
I have used Hi Carpet services for my mom's home. Their professionalism and punctuality is unmatched amongst their competitors. They came right at the time we agreed, did a clinical job in a timely manner and wrapped up their equipment quickly. I highly recommend them without hesitation.
8 mars 2025
Avis spontané
Réponse de Hi Carpet Cleaner/ Rug services
Dear Mr. Farhad,
Thank you so much for taking the time to write such a thoughtful review of our business. We’re absolutely delighted to hear that you had a great experience with us and that our team was able to provide the level of service you deserve.
We’d be thrilled to welcome you back again, and as a token of our appreciation, we’re pleased to offer you a 15% loyalty discount on your next service.
Kind regards,
The HiCC Team
Happy with their service
We used their service to clean our carpets. The guy was really nice and willing to work to my satisfaction.
14 novembre 2024
Avis spontané
Réponse de Hi Carpet Cleaner/ Rug services
Dear Mr. Tajiki,
Thank you so much for taking the time to write such a thoughtful review of our business. We’re absolutely delighted to hear that you had a great experience with us and that our team was able to provide the level of service you deserve.
We’d be thrilled to welcome you back again, and as a token of our appreciation, we’re pleased to offer you a 15% loyalty discount on your next service.
Kind regards,
The HiCC Team
5 Stars – Exceptional Service with a Personal Touch
I couldn’t be happier with the service from this wonderful family-run carpet cleaning business! From the moment I got in touch, their communication was friendly, clear, and professional. They arrived right on time, treated our home with great care, and worked tirelessly to bring our carpets back to life.
What really sets them apart is the pride they take in their work—you can tell it’s more than just a job for them. Our carpets look and smell amazing, and they even took the time to offer helpful tips for maintaining them in between cleans.
It’s rare these days to find a company that delivers both top-notch results and genuine customer care. I’m so glad I chose them, and I’ll definitely be recommending them to family and friends.
10 avril 2025
Avis spontané
Réponse de Hi Carpet Cleaner/ Rug services
Dear Mr. Ali,
Thank you so much for taking the time to write such a thoughtful review of our business. We’re absolutely delighted to hear that you had a great experience with us and that our team was able to provide the level of service you deserve.
We’d be thrilled to welcome you back again, and as a token of our appreciation, we’re pleased to offer you a 15% loyalty discount on your next service.
Kind regards,
The HiCC Team
Consistently Excellent Service – Highly Recommended!
I’ve seen Hi Carpet Cleaner in action several times, on my sister’s carpet, my mom’s carpet, and a friend’s sofa, and I can’t recommend them enough.
Most recently, they helped me out on short notice at my mom’s home, as I needed to get it ready for her move-in. They were incredibly generous with their time, and the results were flawless, the carpet looks spotless!
Thanks to Hi Carpet Cleaner Team🌸
30 mars 2025
Avis spontané
Réponse de Hi Carpet Cleaner/ Rug services
Dear Somayeh Jan,
Thank you so much for taking the time to write such a thoughtful review of our business. We’re absolutely delighted to hear that you had a great experience with us and that our team was able to provide the level of service you deserve.
We’d be thrilled to welcome you back again, and as a token of our appreciation, we’re pleased to offer you a 15% loyalty discount on your next service.
Kind regards,
The HiCC Team
The carpet in my room is a bit old and…
The carpet in my room is a bit old and dark in edges and not sure whether it can be cleaned. Lucky me found this company and the staff tiried his best and saved my rooms to great extent. Thanksss.
4 avril 2025
Avis spontané
Réponse de Hi Carpet Cleaner/ Rug services
Dear Anna,
Thank you so much for taking the time to write such a thoughtful review of our business. We’re absolutely delighted to hear that you had a great experience with us and that our team was able to provide the level of service you deserve.
We’d be thrilled to welcome you back again, and as a token of our appreciation, we’re pleased to offer you a 15% loyalty discount on your next service.
Kind regards,
The HiCC Team
Professional, thoughtful, and genuinely above the rest
I booked Hi Carpet Cleaner because my home office was starting to feel a bit stale, and I’d read about how carpets can affect air quality and mental clarity. The difference after their visit was genuinely noticeable—the space felt fresher, lighter, and more inviting. They were punctual, professional, and took real care with everything, including using eco-friendly products.
It’s rare to find a service that combines deep expertise with such a thoughtful approach. HCC clearly take pride in their work and understand how a clean space impacts wellbeing—especially for those of us working from home. I wouldn’t hesitate to recommend them to anyone in North or West London looking for more than just a surface clean.
27 mars 2025
Avis spontané
Réponse de Hi Carpet Cleaner/ Rug services
Dear Valued Customer,
Thank you so much for taking the time to write such a thoughtful review of our business. We’re absolutely delighted to hear that you had a great experience with us and that our team was able to provide the level of service you deserve.
We’d be thrilled to welcome you back again, and as a token of our appreciation, we’re pleased to offer you a 15% loyalty discount on your next service.
Kind regards,
The HiCC Team
Nightmare experience with this company…
I am having a nightmare experience with this company. One of their contractors has ruined my two sofas thanks to the cleaning product used. The owner has denied all responsibility and is refusing to take my calls. I need to replace the fabric on both sofas and I will be out of pocket by £1500.
27 mars 2025
Avis spontané
Réponse de Hi Carpet Cleaner/ Rug services
Thank you for reaching out, and I truly understand your concerns about the sofa.
When you first contacted me, I reviewed our booking system but was unable to find any record of your name, number, or address. Despite this, I wanted to help, so I personally visited your property within two hours to assess the situation.
Upon arriving, you were unable to provide any booking reference, email, or message confirming that our company had serviced your sofa, which led me to believe there might have been some confusion with another company. My main goal was to assist you, and I regret that this has caused frustration on both sides.
If you can provide any proof, such as a booking reference, email, or message confirming that our company provided a service for your sofa, I’d be happy to resolve the matter quickly through my insurance and, if needed, assist with replacing the sofa.
Thank you for your understanding, and I hope we can clarify any confusion.
Kind regards
HiCC
Stain removal expert
I called them on Sunday, they turn up on Monday morning just on time. The team was so professional and did a great job. Will use them again.
30 octobre 2023
Avis spontané
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