Highfield Plumbing and Heating Avis 

Was a little bit late but over all very professional, would highly recommend this company

They were early on the day of fixing the toilet and they said that they would wait for me to get there. Then when I got there he checked the toilet and said he would be able to fix it. Then he went his van to get the stuff to fix it but he came back to say that he had to go to snap-on to get the tools to fix it. He was gone for about 20 minutes and he fixed it and Felix did great job on it

Our whole experience was super smooth and professional, with great communication with the reception staff, and a top notch job done by Martin. Everything was explained very clearly and his work was immaculate.

Responded at very short notice. Joshua carried out the repairs in a friendly, polite and professional manner. Excellent communications throughout. Would highly recommend this company.

I've used highfield plumbing before for toilet and radiator installation. Great guys who came to complete the job. happy with service from start to finish. Highly recommend

I just had a new shower installed by Joshua this week. From start to finish Highfields showed excellent customer service, Ella who booked the work was especially helpful, explaining the possible plan, how it all works and made me feel at ease. Joshua also did a great job, he was a very thorough worker, ensuring everything was ok before he left and explaining everything he had done to me

We've just had our boiler serviced by Highfield Plumbing & Heating.
The service experience was excellent; we were told the time of the appointment, received a notification in advance of the meeting & on the day to give an ETA.
We received a professional & efficient service & would recommend this firm to other people.

Professional punctual .kept me informed of what was being done.Polite Good customer service

I have used Highfield on several occasions and have never been disappointed with the service that they provide. On this occasion, Felix came to reconnect the gas supply to my hob following a slight gas leak. He let me know when he was on his way to my home and arrived on time. He was very polite and the work was done quickly and efficiently. Making sure that there were definitely no gas leaks. The cost was very reasonable and I definitely recommend this company to everyone.

Very friendly workmen.
Fast and efficient.
Did an excellent job.
I would highly recommend Highfield Heating.

What a great response to my SOS call. Ella was able to arrange a next day visit by the engineers Martin and Josh. She explained what would be done initially and the cost.
The guys arrived on their and explained what they were doing at each stage. Another visit was necessary and the following day Felix arrived a new part was needed for my boiler. All 3 guys were efficient, friendly and tidy thanks for everything.
Kath

Excellent young man was efficient and left the place spotless

Came at short notice and did a great job! Would highly recommend.

Felix came to fit an outside tap. Great job done. Cleaned up after the job and left everywhere tidy. Helpful and knowledgeable. I would highly recommend. WS. Nottinghamshire

Felix was brilliant sorted problem even though ive got a navien boiler which is complicated other than that all i can say is excellent all round and customer service kept me informed all the way thankyou

The engineers were on time, pleasant. They were diligent and polite

All jobs completed quickly and to a high standard. Price quoted in advance, no surprises.

Highfield Heating breached Section 49 of the Consumer Rights Act 2015 by failing to diagnose a blatant physical fault that a third-party engineer fixed easily. Despite providing manufacturer data showing a 46°C temperature gap they missed, the company refused to cancel their "diagnostic fee" and attempted to use administrative stalling tactics.

They eventually cancelled the debt "on a commercial basis" once they realised I would not be bullied and had formal cases open with Trading Standards and the Gas Safe Register. A deeply unprofessional company that seems to prefer debt collection over technical competence. Be very wary of their service.

We had excellent service from Highfield Plumbing and Heating. We were impressed by the efficiency and reliability of the whole process. Craig was clearly very knowledgeable and fixed our heating system quickly and efficiently. We would certainly recommend and will use again.