Absolutely outstanding customer service - highly responsive and went out of their way to accommodate what I wanted, also giving me the best possible prices and discounts. They really went over and abo... Voir plus
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Lisez les avis des autres
Just purchased a nightcat tent from hike wware and I have to say in all of my years of buying things online, it was the nearest I've ever got to buying something from the High Street. I have to both h... Voir plus
L'entreprise a répondu
Hikeware are different. Why? Because they provide items that actually do the job! I have some sunglasses and they are better than my Oakleys and Rayban, the uv protection is phenomenal! I really recom... Voir plus
L'entreprise a répondu
My wife purchased a Night Cat 2 ultra light tent for me and the whole process from ordering to delivery has been faultless. The Customer care overall as been and remains Outstanding and a huge thanks... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Welcome to Hike Ware, your ultimate destination for all your hiking gear needs! Our team comprises passionate outdoor enthusiasts who are committed to providing the best hiking gear to fellow adventurers. We offer an extensive collection of products, such as tents, sleeping bags, backpacks, torches, clothing, crampons, hiking poles, belts, sunglasses, bottles, and much more. Each product is carefully selected to cater to hikers of all levels and prioritizes safety and comfort while exploring the great outdoors. At Hike Ware, we believe that exploring the great outdoors should be a safe and comfortable experience. That's why we only offer high-quality products that have been tested and proven by experienced hikers. We pride ourselves on exceptional customer service, ensuring that every purchase is a hassle-free experience. We're also proud to partner with Work for Good and donate % of every sale to charities such as the British Heart Foundation and Mind. By shopping with us, you not only invest in top-quality hiking gear but also contribute to a worthy cause. We understand that online shopping can be a bit overwhelming. That's why we offer a 30-day money-back guarantee on all our products. If for any reason you're not satisfied with your purchase, feel free to contact us for a return or exchange. Thank you for choosing Hike Ware as your go-to destination for all your hiking gear needs. We look forward to being a part of your outdoor adventures and can't wait to see where your next hike takes you!1
Coordonnées de contact
22 Green Bank Close, ME7 3SG, Hempstead, Royaume-Uni
- info@hikeware.co.uk
- hikeware.co.uk
4,9
Excellent
130 avis
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Absolutely outstanding customer service…
Absolutely outstanding customer service - highly responsive and went out of their way to accommodate what I wanted, also giving me the best possible prices and discounts. They really went over and above, top service. I know where to look when I'm next after hiking and camping gear - thank you!
1 août 2026
Avis spontané
Great prices
Great prices, quick delivery and because of a mistake on my behalf I needed a return which was also handled fantastically
4 août 2026
Really good thanks
13 juillet 2026
Ordering was very easy from a good…
Ordering was very easy from a good website. My tent arrived in good time very well packed. Would definitely buy from them again.
24 juillet 2026
Réponse de Hikeware
Hi David,
Thanks for the great feedback! I'm so glad the whole process was smooth and that your tent arrived perfectly packed. Enjoy your trips, and we hope to see you again soon!
Elliot - Founder at HikeWare
Just purchased a nightcat tent from…
Just purchased a nightcat tent from hike wware and I have to say in all of my years of buying things online, it was the nearest I've ever got to buying something from the High Street. I have to both highly praise and highly recommend them for their customer services speed timeliness and updates in regard to delivery, well done you, keep up with good work and you'll go places. This review is coming from somebody that never gives reviews thank you once again.
23 juillet 2026
Réponse de Hikeware
Hi Brian,
Thank you so much for this truly wonderful review! I am honored that you took the time to write this, especially knowing you rarely leave feedback. Hearing that your experience felt as personal and seamless as shopping on the High Street is the highest compliment we could possibly ask for. I'm so glad you were pleased with the customer service and delivery updates for your new Nightcat tent. Have a fantastic time on your future trips and always reach out if you need anything or have any questions.
Elliot - Founder at HikeWare
Very prompt shipping and well informed…
Very prompt shipping and well informed tracking…
21 juillet 2026
Réponse de Hikeware
Hi Keith,
Thanks for the fantastic rating! I'm thrilled to hear you were happy with the quick dispatch and the tracking information provided. Have a great day and enjoy your gear!
Elliot - Founder at HikeWare
Réponse de Hikeware
Hi Jakub,
Thank you for taking the time to leave us this wonderful feedback. Providing fast delivery and excellent communication are top priorities for us, and it's highly rewarding to know we hit the mark for your order.
Elliot - Founder at HikeWare
My wife purchased a Night Cat 2 ulta…
My wife purchased a Night Cat 2 ultra light tent for me and the whole process from ordering to delivery has been faultless. The Customer care overall as been and remains Outstanding and a huge thanks to Elliot Tame for the continued customer care. Anyone looking to purchase products should check out this company as having dealt with a few over the years this is a quality company based on our experience and will recomend to others
23 juin 2026
Avis spontané
Réponse de Hikeware
Hello,
Wow, thank you for this fantastic review! I'm so glad the ordering and delivery process went smoothly and that you're happy with the Night Cat 2. It was great working with you, and I truly appreciate your high recommendation. Happy camping!
Elliot - Founder at HikeWare
A fab little stove
A fab little stove, which will be handy for festivals. And such prompt service, and friendly service too
22 juin 2026
Réponse de Hikeware
Hi Jayne, thanks so much for the great feedback! Really glad the stove's going to be perfect for festivals, and lovely to hear the service was prompt and friendly too.
Thanks again for taking the time to leave a review.
Elliot, Founder at HikeWare
Hikeware are different
Hikeware are different. Why? Because they provide items that actually do the job! I have some sunglasses and they are better than my Oakleys and Rayban, the uv protection is phenomenal! I really recommend any of the products hikeware do! The price is amazing too and the delivery is super quick
25 juin 2026
Réponse de Hikeware
Hi there, thank you for such a brilliant review! Genuinely brilliant to hear you're rating the UV400 Polarised Sunglasses above premium brands you've owned – that's the best kind of comparison we could ask for, and shows the UV protection and quality are exactly where they should be, without the premium price tag.
Really appreciate you recommending the range as a whole too, and glad the price and delivery speed backed it all up.
Elliot, Founder at HikeWare
Réponse de Hikeware
Hi there, thanks so much for the great feedback! Really glad the customer service side of things stood out for you.
Thanks again for taking the time to leave a review.
Elliot, Founder at HikeWare
Réponse de Hikeware
Hi Michael, thanks so much for the great feedback! Glad to hear the whole process was fast and easy for you.
Thanks again for taking the time to leave a review.
Elliot, Founder at HikeWare
Quality products at fabulous prices
I really appreciate their customer service, I got a real bargain on my tent purchase and it came much faster than I expected. They even included a couple of gifts along with my purchase.
1 juin 2026
Réponse de Hikeware
Hi Andrew, thanks so much for the great feedback! Really glad you felt you got a proper bargain on your tent and that it arrived faster than expected. Customer service is our top priority – and lovely to hear the little gifts were a nice touch on top.
Thanks again for taking the time to leave a review.
Elliot, Founder at HikeWare
All round good experience
Great communication, excellent delivery but the main thing is the sunglasses are of a really decent quality for the price point. Feel lightweight and great on. Nicely packaged....like the whole family business thing. I will be buying another pair soon. Well done.
30 mai 2026
Réponse de Hikeware
Hi Peter, thanks so much for such a thorough review! Really glad communication and delivery both landed well, and brilliant to hear the sunglasses are living up to expectations on quality for the price – lightweight and comfortable is exactly what we're going for.
Appreciate you noticing the packaging too, we like to add a personal touch wherever we can. Really looking forward to sorting you out with another pair soon!
Elliot, Founder at HikeWare
Réponse de Hikeware
Hi Stephen, thanks so much for the great feedback! Really glad the delivery was quick and the price was right for you too – all good is exactly what we like to hear.
Thanks again for taking the time to leave a review.
Elliot, Founder at HikeWare
Great customer service
Although I wasn’t happy with the product I ordered the customer service was brilliant in sorting it out for me. The delivery could have been a little quicker perhaps but I’m sure I will shop again with another product at some point. Thanks for a great service.
7 mai 2026
Réponse de Hikeware
Hi Miss Jones, thank you for your honest feedback. Sorry to hear the product itself wasn't quite right for you, but really glad our team could sort it out and leave you happy with how it was handled.
Good to know on the delivery too – for reference this landed within our standard 2-4 day window, but if timing's ever tight for a future order, our express option gets things to you even quicker. Really appreciate you saying you'd shop with us again, that means a lot given the product didn't work out this time.
Thanks again for taking the time to leave a review.
Elliot, Founder at HikeWare
Excellent all around service
Excellent all around service. Question answered straight away and fast delivery. The tent is top rate as well.
5 mai 2026
Réponse de Hikeware
Hi Mark, thanks so much for the great review! Really glad your question got answered quickly and the delivery was fast too.
Thanks again for taking the time to leave your feedback.
Elliot, Founder at HikeWare
I have brought from thos company a few…
I have brought from thos company a few times. Always had a good service and great products 😊
16 mai 2026
Réponse de Hikeware
Hi Steve, thank you so much for coming back time and again! Really glad the service and products have been consistently good across your visits – that kind of repeat trust means a lot.
Looking forward to having you back again soon.
Elliot, Founder at HikeWare
Good product for a good price and…
Good product for a good price and promptly dispatched. What's not to like?
11 mai 2026
Réponse de Hikeware
Hi R Jones, thanks for the great feedback! Really glad you found the price good value and that it was dispatched promptly too.
Thanks again for taking the time to leave a review.
Elliot, Founder at HikeWare
1st class communication and customer service
Bought a Night Cat, 2 man tent from Hikeware. After a thorough search online, Hikeware's price for my chosen tent was the best online by far. (£50 cheaper in one instance) Delivery was quick and communication was first class. On receipt of the package I pitched the tent and was delighted with it. I had one question about the tent and Elliot at Hike ware was prompt, thorough and knowledgeable about the product. Really great customer service. I'll be buying more from Hikeware and I'd thoroughly recommend them to anyone looking to buy outdoor gear online. A quality company with great people at the customer end of things. A refreshing change these days. 👌
29 avril 2026
Avis spontané
Réponse de Hikeware
Hi Scott, thank you for such a brilliant review! Really pleased to hear the Night Cat 2 Man Tent worked out at the best price you found anywhere too – always good to know we're genuinely competitive, not just on paper.
Glad the question got sorted quickly and that the pitching itself lived up to expectations once it arrived. Comments like "a refreshing change these days" mean a huge amount, especially coming from someone who clearly shopped around properly first.
Really looking forward to having you back as a returning customer, and thank you for recommending us on to others.
Elliot, Founder at HikeWare
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