Hills Lettings Avis 

I paid £xxx a month for a year to Hills Lettings. When I left, the property was in a much cleaner condition than when I moved in. I asked them to acknowledge normal wear and tear, but their response was, “For the length of time you were there we wouldn’t consider £150 to be a large amount. It won’t cover the repairs, but is a contribution towards it.”

They also said, “The rent you paid is irrelevant, this was the market value for the flat and you benefitted from living there.”

This attitude shows a lack of fairness and respect toward tenants. Future tenants should be cautious and keep detailed records from move-in to move-out.

We completely understand your role as an agent, but your response leaves out key facts. The property was not in good condition when we moved in — it was dusty, full of cobwebs, and poorly ventilated despite our early complaints. We took great care of the place and even helped with viewings for new tenants during our own working hours.

The deduction was not a fair reflection of the condition we left the property in. We only agreed to it to avoid further back-and-forth, not because we accepted your claims. This experience felt unfair and one-sided, which is why we stand by our review.

As a landlord they are always on hand to help and give great advice throughout the process leading up to the letting and their service throughout the letting has been extremely proactive when issues with the property have arisen.
Highly recommended!

We was recommended to Hills and we have not been disappointed. Very professional company.

Simon and the team have been great. Simon is very responsive and knowledgeable and his fees are good too. Would definitely recommend hills lettings to anyone considering renting out their flat. This was my first time having to rent out my flat and the process was much better thanks to the hills team.

Simon has been super helpful and well organised. The communication is excellent, the tenants are great, very happy overall :)

As a first time landlord, Simon and the team have been very helpful at guiding and assisting me through each step of the letting process, giving me timely advice and most importantly making it as stress free as possible with its hands-on approach which was most appreciated.

Simon responds quickly to enquiries.
Rates are decent.

I have been working with Hills Lettings for nearly a year. I have found Simon and the team very knowledgeable and they have been supportive during a challenging time I am having with one of my tenants. Simon is always responsive to my questions and has been able to guide me in the right direction. I feel in very capable hands with Simon and the team which is important when being a landlord is not my primary employment and my knowledge is limited.

I was originally drawn to Hills by the very competitive prices and have been really impressed. They managed to get my flat on the market within a few days, and found me a tenant within a week. I'm not a professional landlord and have been really grateful for Simon's patience in answering all my questions and responsiveness. Would highly recommend

Best estate agent I’ve ever used - made the process super easy (I basically had to do almost nothing), and very reasonable rates. Would 100% recommend!

I have recently started using Hills Lettings. So far they have been excellent. I really appreciate that Simon always answers my questions promptly, no matter how many questions and emails that i send him! Plus they have really worked hard to rent my property out and they have found me some good tenants. Their fees are reasonable and they have advised me on what documents i have needed, as I am new to this area.

Simon and his team from the start were very helpful in setting up our first rental property. He gave us practical unbiased advice for the things we needed to be aware of and the compliance of things we needed to do to rent out our property. They matched us with very good tenants and during the course of the tenancy so far, they have contacted us immediately when our tenants needed some items addressed in the property.
Their commission fees for the service they provide to us, is value for money.
We have no concerns about our property being managed by them, it is in safe hands.

Very pleased so far with the professional and customer-oriented approach of the Hills Lettings team. No grandiose sales pitches promising the world (all too common in this industry), just common sense coupled with honest and direct communication.

I would highly recommend Hills Lettings. Simon and the team are great.

Very responsive and personal service! I deliberately chose Hills letting due to the excellent communications, very competitive pricing and no hidden costs (a fixed monthly fee, no extra costs for putting tenants in). Simon answered my many questions promptly with a very rapid turnaround from advertising, showings and tenancy agreements. As a new landlord in London, his service was exactly what I needed and just proves why you should go with a local letting company.

Working with Hills Letting continues to be a fantastic experience. Simon is extremely helpful and responsive, always ready to answer any questions I have. His clear communication and attention to detail make renting and managing my property a breeze. Simon's dedication and expertise are evident in every interaction. I couldn't be happier with the ongoing service provided by Hills Letting and highly recommend them!

We were new to the property landlord market and interviewed a number of companies. We chose Simon of Hill's lettings as we were very impressed with him personally and the guidance he offered. He always immediately responded to questions as we got the property ready with advice and trades contact, The letting process was smooth, without stress and professional. We are nearing the end of our first year and have no regrets over our decision. Excellent and highly recommended.

I have the pleasure of choosing Simon at Hills Letting to manage my property. I cannot recommend him highly enough. His attention to detail and organisational skill is second to none.

He consistently goes above and beyond to ensure that my property is running smoothly and efficiently. Not only does he handle all aspects of managing my property with professionalism and expertise, he also demonstrates exceptional communication skills whenever he contacts me or I contact him.

I was particularly impressed with his ability to handle difficult situations with diplomacy, always suggesting ideas to any issues that arose. His knowledge of the industry sets him apart from others in their field.

Overall, I am satisfied with his work and would not hesitate to recommend him to anyone in need of a skilled and reliable estate agent.

I'm a landlord that moved from a large SE London agent to Hills and it has been a very good decision to do so. Simon offers clear communication, professionalism, knowledge, integrity, support and help when needed. I should have made this move years ago.

We were recommended hills lettings by our friend, and we are very glad that we went ahead with it. We are using their full property management services for our town house in woolwich. Its been couple
Of months , and simon has been really amazing. He comes across as very genuine , trustworthy and professional. And has very competitive service charges as well.

We have no hesitation in recommending simon and hills lettings.