RAW Apple cider vinegar, two teaspoons twice daily, is now an established part of our daily health regime. No side effects so far, seems to be helping type two diabetic control. Will be able to asses... Voir plus
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Lisez les avis des autres
I was looking for a strong banding tool that I could use to keep the claws on my pet lobster shut while I cleaned him and his tank. I used to put him in the bath while I scrubbed away on his tank but... Voir plus
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All the staff are very freindly and joe the salesman is very polite and goes above and beyond to help since ive found hilltops I wont be going anywhere else i give there staff 10 out of 10 for the... Voir plus
I have a ford Ranger and wanted to fit myself a strut on tailgate, I was having trouble removing bolt at home so decided to drive to Hilltop garage for help. They removed bolt very quickly and never c... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Hilltop Products Ltd manufacture heat shrink PVC products including a wide selection of heat shrink tubing materials, buy online for next day delivery!
Coordonnées de contact
Kirkstead Way, WA3 3PY, Golborne, Royaume-Uni
- 01942 723101
- sales@hilltop-products.co.uk
- hilltop-products.co.uk
4,6
Excellent
582 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Quick delivery, good service.
Quick delivery, and the best price I could find.
30 août 2020
Avis spontané
As described.
30 août 2020
Avis spontané
The cork stopper you supplied has a…
The cork stopper you supplied has a defect running the full depth of the stopper along its edge meaning it is incapable of providing a good seal. I phoned in and reported the problem and was told that someone who deals with complaints would call me back. To date nobody has. I am expecting a replacement cork stopper.
28 août 2020
Avis spontané
Excellent service ....
Same excellent service each and every time .... would recommend.
28 août 2020
Avis spontané
Réponse de Hilltop Products
Thanks very much, David! - Ross
I ordered a four plug extention
I ordered a four plug extention, and cable tidy. Delivery was prompt, products where of good construction, and material. Ideal for the purpose intended.
27 août 2020
Avis spontané
Réponse de Hilltop Products
Glad we could be of service! Let us know if you need anything further. - Ross
Visor Purchase
The visor wasn’t what I expected from the look of it on the website, but it does the job
27 août 2020
Avis spontané
Réponse de Hilltop Products
Thanks for your review, please let me know if there is anything we can do next time to make your experience 5*! - Ross (Ross@hilltop-products.co.uk)
Great response
Great response. Ordered late one night and delivered exactly on cue.
27 août 2020
Avis spontané
Réponse de Hilltop Products
Signed, Sealed, Delivered - It's yours! - Cheers for the excellent review on a serious note! :) - Ross
Heatshrink Purchase
Buying heat shrink I was slightly unsure of the best size to order. Used the online chat system and had a very prompt & helpful response.
Made two orders both delivered very quickly.
27 août 2020
Avis spontané
Réponse de Hilltop Products
Thanks very much, Colin! Glad we could be of service, simply pop up on our online chat if you need anything else! - Ross
Appalling customer service
I accidentally ordered the wrong size of product and was advised a refund would not be considered until I ordered the correct product. Appalling customer service. I will never order from Hilltop again.
27 août 2020
Avis spontané
Réponse de Hilltop Products
Hello,
Thank you for your review.
I'm sorry you felt the need to leave us a negative review.
I have now had a look at your specific problem.
We are aware that you ordered the wrong part, we, therefore, advised that the best thing to do would be the place a new order. You didn't mentioned that you wanted to return to us at the time, but we are ofcourse more than happy to help with that.
I am sorry if you feel you didn't receive a good level of customer service; Our 40 years in businesses are built on a foundation of strong customer service and excellent high-quality products. Therefore, if I can help; I'd like to.
Should you wish to discuss further, please contact me on ross@hilltop-products.co.uk
I look forward to hearing from you.
Thanks!
Good hand sanitiser , Poor delivery
Automatic hand sanitiser very good although delivery was poor. Paid for next working day and item was 4 working days before arrival, Ordered late pm on Friday ( Expected delivery on Tuesday and after several calls the Item arrived on the following Thursday.
27 août 2020
Avis spontané
Réponse de Hilltop Products
Hi Ray,
Thanks for the kind review - You did order after our cutoff, unfortunately, so your order would have only gone Monday for delivery Tuesday. Just for future reference (Guaranteed Delivery if ordered before 4:30pm on Mon-Thurs & 3:30pm Fri.)
That being said, we absolutely appreciate your custom, if there is anything at all I can do to make your experience 5* next time - Please get in touch)
Ross - ross@hilltop-products.co.uk
This is the first time I have purchased…
This is the first time I have purchased Hilltop Products and I would not hesitate to use this company again. The product is excellent and as described. Arrived on time with short lead time.
27 août 2020
Avis spontané
Réponse de Hilltop Products
Thanks very much, Noreen - We look forward to helping you again! - Ross
delivery could be quicker otherwise…
delivery could be quicker otherwise great
27 août 2020
Avis spontané
Réponse de Hilltop Products
Hi Peter, thanks for the kind review! Sorry, the delivery wasn't up to scratch - Let me know if there is anything we can improve so your next review is for the full 5*! - Ross (ross@hilltop-products.co.uk)
Excellent service and product.
27 août 2020
Avis spontané
Réponse de Hilltop Products
Thanks very much! - Ross
I don’t have a good experience with…
I don’t have a good experience with this company I ordered the item and I would like to return and refund the item because it’s a wrong item I tried to call them, webform, Emails and chats but not even single responds from them to let me know how to return and refund the item. The same and answer on chat that someone will Comical to me .. but no one .. How come they don’t know the process of return and refund the item ? Or they just want to take the money of you .? Really not happy with the product and customer service
26 août 2020
Avis spontané
Réponse de Hilltop Products
Good Morning Willy,
I am sorry for the delay in our response.
I am aware that my colleague Adam, in our quality control department has been in touch to rectify your problem. Therefore, I will leave Adam to respond to you.
Kind Regards,
Ross
Order processing and support let them down
Product quality good but order processing and support lets the company down. Product was dispatched in a different length and quantity to that ordered (and invoiced) which made it short for our application. No redress offered on raising the issue. A pity as this was our first and, now, probably last business with Hilltop.
10 août 2020
Avis spontané
Réponse de Hilltop Products
Cheers Nathan! - Ross
Pleasant staff who dealt with my…
Pleasant staff who dealt with my enquires and who took my order with efficiency.
18 juillet 2020
Avis spontané
Réponse de Hilltop Products
Thanks very much, Heather! We do try our best :) - Ross
Easy to use website with quick dispatch…
Easy to use website with quick dispatch on order, very happy with my purchases.
18 juillet 2020
Avis spontané
Réponse de Hilltop Products
Thanks very much, Mark! - Ross
Good service
18 juillet 2020
Avis spontané
Réponse de Hilltop Products
Thank you for your kind Review! - Ross
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