HIX.AIAvis 

Yesterday, I purchased what I thought was a monthly subscription to hix.ai. I was immediately billed $95.88. I tried the platform and realized immediately that it was not what I thought it was. I tried to contact customer support to cancel the subscription but was unable to reach customer support or billing or anything. I've told my credit card not to pay, and I've been told that I won't be charged. Do not subscribe to hix.ai. This is a scam!!

I’ve been using Hix for nearly a year, and I can confidently say it’s the best AI writing platform I’ve tried so far. I rely on it almost daily, and it has proven to be very dependable. I even encountered an issue with my subscription, and they resolved it without any hassle. I highly recommend this website!

Is support dead? I gave you 8th time email but no response I need urgent responce. my email: rakibaabb1920@ gmail.com

Orribile.

Se vi serve per modificare o scrivere frasi in italiano NON COMPRATELO. Le frasi che propone sono piene di errori. Non la consiglio assolutamente.

I paid £25 for a monthly unlimited credits plan with Hix.ai, but the experience has been nothing short of abysmal. Within just a few days of using the service, I encountered significant issues. Despite Hix.ai charging my card, I'm now greeted with an error message every time I attempt to use the service: 'There is an issue with your credit usage. Please contact us at support AT hix.ai to fix it and restore your usage.'

The customer support is utterly non-existent. I've sent multiple emails to their support team, desperately seeking assistance, but my pleas have fallen on deaf ears. Not a single response has been received, leaving me frustrated and out of pocket.

Given this appalling level of service and the complete lack of customer support, I strongly advise against using Hix.ai. The company's practices are unethical, and their disregard for paying customers is shocking. Save yourself the headache and financial loss by avoiding this unreliable and unresponsive service at all costs.

I recently subscribed to HIX.AI by mistake and canceled the subscription almost immediately, as I realized I wouldn’t need the service at this time. I’ve tried to reach out to customer support several times to request a refund, but unfortunately, I haven’t received any response yet.

I want to clarify that I think HIX.AI has a great platform and service, but due to financial constraints, I’m unable to afford it right now. I didn’t use any of the services offered, as the subscription was a mistake. I would really appreciate if someone from the HIX.AI team could assist me with processing my refund.

I don’t want to leave this experience feeling disappointed, as I do believe HIX.AI is a great tool for those who need it. I hope the customer support team can help resolve this matter, so I can leave with a positive impression for future use when my circumstances change.

Thank you in advance for your understanding and help.

I subscribed to the hix.ai Unlimited plan because I heard it could be used without limits, but I'm getting an internal server error. It responds well to simple conversations like "hello," though. I sent an email requesting a refund, but I haven't received a reply for several days.

i got billed for the next month and i have been requesting a refund and they don't respond to their emails. the service is rubbish with a very horrible English when humanizing the word. best advice, don't use them or read sentences very well else, you're doom.

Honestly, the quality of this service is terrible. It should be free because it's not even worth it. On top of that, I've been trying to cancel my subscription, but there's no way to do it. They’ve been trying to charge me every single day

Test war super, sobald Geld bezahlt wurden die Texte richtig richtig schlecht

I do not understand how this subscription was renewed, as I never agreed to it. Additionally, there is no section in my account indicating that I'm subscribed, nor can I find any invoices on the platform. I clearly remember canceling the subscription a few months ago. This feels like fraud. We are prepared to take legal action for fraudulent activity. I have also noticed similar complaints on Trustpilot, so this doesn’t seem to be an isolated incident.

If nothing is done within the next three days, I will escalate the matter to our legal protection service and let them handle it. Additionally, we will not hesitate to communicate on our LinkedIn and Trustpilot platforms to shed light on your actions.

What’s most concerning is that there was initially no access to the supposed subscription plan and invoices. However, after I contacted you to request an immediate refund, the subscription plan section mysteriously became visible the following day. Fortunately, we recorded a screen video just a few days ago, documenting everything.

We will be more than happy to use your response as part of the legal process we are pursuing.

Fraud alert!!!

I got billed twice in error. The humanizer still gets some percentage AI being detected. The English after rewriting is AWEFUL and useless. There’re no other contact details except an email that’s nolonger being replied. After paying there’s no way on unsubscribing, they keep deducting money, there’s also no update of the account to show I have upgraded , hence the double billing in error . Do not waste your money. This is a scam!!!

This website does not work!!

The humaniser is terrible and even though when you put it trough the AI detectors, it will say it is not ChatGPT generated text (which is great!). HOWEVER, the text that Hix.ai humanised makes no sense when you read it! In all languages!! Plus, the plans are super expensive for what you really get.

I can't cancel my subscription!

I recently had a very frustrating experience with Hix.ai and feel compelled to share my story.
Less than three days ago, I mistakenly signed up for a one-year subscription instead of the one-month plan I intended to purchase. The website did not display the final amount before processing the payment, which I believe is intentionally misleading.
After realizing the error, I immediately sent multiple urgent messages through my account, but I have received no response. Only after extensive research did I discover that I have just three days to cancel the subscription, using a complicated and confusing process. Despite following the provided instructions, I could not locate the billing section in my account. Either it is missing or hidden in a way that is different from the provided directions.
I find these practices to be deceptive and extremely frustrating. I have attached a screenshot of my profile page to my complaint but have yet to hear back from customer support. I insist that my subscription be canceled immediately, but given the poor response so far, I am not hopeful.
I just emailed supportathix.ai and hope for a prompt response. I haven’t used any part of my subscription and am eager to get a refund soon.
I strongly advise against using hix.ai due to their misleading practices and lack of customer support.

HANDS OFF! Very negative experience! HIX.AI charges me 63$ every month for NOTHING, I cancelled the free trial in time and have no subscription with them, nevertheless they charge me every month.

Always have to face this crap :
Sorry, but we've detected unusual service usage on your account and have temporarily suspended it. You can either wait until next month for the account to be automatically unlocked, or contact us for assistance in resolving the issue.

Useless management
Poor Customer care

The below review was generated by Hix AI based on my experience with them. No understanding of a string of words, treats each word as its own as plucking from a thesaurus and customer services are non-existent.

"I recently put Hix AI to the test, an AI rewriting program claiming to evade bot discovery. Regrettably, my encounter with this service has been overwhelmingly disappointing. The fundamental function of the instrument - rephrasing sentences - fails to operate proficiently. The phrases generated by Hix AI are not merely nonsensical but often do not even resemble coherent English.

I tried employing this apparatus for various undertakings, hoping it would furnish intelligible and readable material. However, each occasion, the consequences were incomprehensible and necessitated extensive modification to be of use. This defeats the objective of utilizing an AI rewriter as it should preserve time, not birth additional work.

Moreover, I reached out to Hix AI’s customer support team searching for counsel on how to better the yield, and I also questioned about a reimbursement owing to the deficient performance of the service. In spite of waiting for over a week, I have yet to obtain any response. This lack of client aid is incredibly frustrating and unprofessional.

Overall, I would not advocate Hix AI to anybody looking for a trustworthy AI rewriter. The instrument does not deliver on its promises, and the customer service is nonexistent. Conserve your time and funds and explore elsewhere for a more capable and dependable solution."

I regret to report my extremely negative experience with Hix.ai. Since March 2024 I have been unable to cancel my subscription or delete my account (after the platform's 3-day trial). Despite multiple attempts to contact their support team through their website and via email (support[at]hix.ai), I have received no response. They are charging me £22.80 monthly for a service I do not use, cannot cancel, and they do not provide any invoices or receipts for. FRAUD/SCAM - Avoid. I am reporting Hix.ai to 1) The UK Ombudsman Service, 2) Trading Standards, 3) The Competition and Markets Authority (CMA), 4) The UK Police's Cyber Taskforce. I suggest users do the same in their geographic area so the individuals responsible are identified and arrested.