Holburn Online Avis 

Fast delivery helpful customer support

Fast to respond when using the virtual chat and very helpful and informative.

The in-house staff were also very friendly when I went to collect my order.

I needed a replacement record cleaning machine after my old one stopped working. After much research I decided on a Keith Monks model. Holburn caught my eye initially as it was slightly cheaper. Still undecided, I dropped a line in the chat asking if they did finance. Christian replied promptly the following morning. After several messages back and forth explaining options, credit was arranged before close of play that day.

There was a slight delay in Monks' manufacturing process and Christian phoned me to update and confirm if I wished to proceed. We had good old chat about various other cleaners but I decided to stick with my original choice, which was delivered safely this morning.

Overall, very knowledgeable and friendly company to deal with. I fully expect to shop with them again, many thanks for saving my vinyl collection.

Excellent, highly recommended. Super fast delivery

Glasgow Audio. Nice shop. Helpful friendly staff. Very knowledgeable. Good pricing. Jesse initially and then Anna guided and demo’d me through the process and spent a lot of time explaining different aspects of equipment

Placed online order on a Sunday only to be emailed the following Tuesday that the item wasn’t in stock and was discontinued. Obviously order was cancelled but had to wait til the Saturday for the funds to be back in my account.

Highly recommend. Spoke to Christian in the shop and he was very helpful in building new hi-fi system within my budget. A week later, Sam came round and installed and answered any questions I had. If you’re in Aberdeen, check Holburn HiFi

Perfect transaction

I spoke to Jesse several months ago and he has been spot on with his advice throughout the time it has taken for me to select the pieces that I feel are best for me. His care and consideration of the cost being incurred made me feel that Jesse genuinely cared about the whole process and wanted me to be 100% sure that I felt comfortable with spending such a huge chunk of money. At no point did I feel pressured into taking the decisions I did. Jesse you’re a top banana and I would recommend you and your team to anyone no matter they are in the UK. Pardon the pun, but you will get sound advice from a stellar bunch!

Good comms. Prompt despatch. Phono Stage was accurately described. The overall buying experience was most efficient and very good.

My experience with Holburn HiFi has been extremely satisfying. The depth of detail discussed on a range of new kit together with the overall knowledge of the full range of their products gives confidence in their high quality service. The staff are very professional, friendly and helpful. I highly recommend them for Audio and TV systems.

Friend communication, sale was remote, I did not visit the store. The items I purchased were used, in good condition, well packaged and delivered overseas.

Item dispatched next day and when I reported slight problem with product was resolved in one call and I received replacement part next day! Excellent service

Excellent service, fast delivery. Ten out of ten!

Well described product at a great price. Good communications with shipping tracking details and very timely dispatch of item.

Martin and Tim from the Aberdeen store have just fitted acoustic panels in my music room to manage the acoustics but also they sorted out my TV / Soundbar. Not only have they done a fantastic and tidy job - they were proactive and great fun to work with.

If you need an AV room / kit etc fitted out, highly recommended.

Problem despatch handled courteously and generously. Great customer service. Thanks!

Great service from Jesse and the team in Glasgow. Quick and friendly response to my initial query by email and were ready & waiting with a system demo. Professional, friendly and helpful service - I'd happily buy from them again and definitely recommend them.

Great stuff. Bought an ex-demo bit of kit, and it arrived quickly. There was a small issue, however it was resolved quickly and efficiently.

Recommended.