Holidaycart Avis 

253
TrustScore 3.5 sur 5

3,3

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Horrible experience! Sold me a flight as Qatar airways, but did not inform me that it was actually with British Airways (an airline I despise). I was missold my flight and was provided no as... Voir plus

Noté 5 sur 5 étoiles

I recently had a phone call with Zoya Khuneja regarding my flight booking, and I was very pleased with the service. She was professional, patient, and extremely helpful in addressing my queries. Her f... Voir plus

Noté 1 sur 5 étoiles

We used Holidaycart to book tickets twice and both times the issue was exactly the same - we did not receive our e-tickets. I had to call their support lines in Australia and the UK in order to get a... Voir plus

Noté 5 sur 5 étoiles

I booked my ticket last minute and didn’t realise it didn’t include luggage. I was soo stressed, but fortunately, was able to connect with your London office and speak with William. It was a pleasure... Voir plus


Coordonnées de contact

3,3

Moyen

TrustScore 3.5 sur 5

253 avis

5 étoiles
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1 étoile

Aucun historique récent de demande d’avis

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3,3

Tous les avis

(253)

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Noté 1 sur 5 étoiles

Horrible experience!

Horrible experience!

Sold me a flight as Qatar airways, but did not inform me that it was actually with British Airways (an airline I despise).

I was missold my flight and was provided no assistance when I questioned them about it, or tried to change it.

Each person pretends to be nice over the phone, but then ignore you and do not get back to you.

Avoid them!

2 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

This is a scam site

This is a scam site, you pay for a return flight and then they call to say that the flight doesn't include luggage and I have to pay £350. They then stated that I couldn't get a refund but can pay a cancellation fee for £200. On a follow up call they then said that the opportunity to pay the cancellation fee had gone and tried to get me to accept alternative flights that were cheaper than the price I originally paid. I got my bank to freeze my account as they where holding the payment as pending on my account. Do not book with this site if its too good to be true

28 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Customer service

Hello team, I have been assisting well with all my queries by RADHIKA SHARMA. She is been doing a great job and making sure everything is okay with the travelling or flight check in. I would like to mention her name cause she responds to whatever the questions I asked for regard Travel.

27 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent Service

I recently had a phone call with Zoya Khuneja regarding my flight booking, and I was very pleased with the service. She was professional, patient, and extremely helpful in addressing my queries. Her friendly attitude and clear communication made the process smooth and stress-free. I truly appreciate her support and would highly recommend her assistance to others. Thank you, Zoya, for your excellent customer service!

22 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

Avoid at all cost.

Avoid at all cost.
Scammers, they quote a round trip cost, you pay, the next day they contact you to say that your booking is for the flight only and if you want a hand carried luggage or luggage to check in, you pay double. Luckily, I was able to stop payment for this transaction. Stressful though, very stressful!

24 février 2025
Avis spontané
Noté 1 sur 5 étoiles

AVIOD PLEASE JUST AVOID

OH MY GOD HELP ME ITS A SCAM. I booked for Singapore Airlines. It was well over 1000 pounds. I was suprised when I didnt receive my tickets. Phoned them and they just yap yap yap. Luckily the bank stopped the transaction. Thanks NatWest.

2 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

Be Aware fallen into the trap

Be Aware : They are same as Holidaycart.net
Have booked through jetcost,co,uk. Directed to Holidaycart. on 21.02.25. Got a call back from Sofia to the point there is no luggage has booked and she is a process of issuing a ticket told her I dont travel with a luggage then she goes am i flexible with the dates. said no. she said the ticket prices is coming over 1400. one of the worst experiences I ever had with them. long story which has been reported to the relevant authorities and at the end had to accept a ticket from the different airport and had to pay additional money too. Stay away from this company

21 février 2025
Avis spontané
Noté 1 sur 5 étoiles

SCAMMER ALERT

Also just been scammed by this terrible company. I am going to ask Martin Lewis to look into them.

23 février 2025
Avis spontané

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