Online offers did not work
We got an offer on our phone for 20% off everything today, August 2nd.
We are good customers in the store and have monthly autoship. The store personnel could not be nicer.
When we tried to order a few items online today, it tried to make everything "autoship". So we called the store. They could not help because they don't create stupid online offers that cannot be filled.
Their top management is at fault for not having qualified people on their staff. AI can be useful but when we called customer service, we were told they were busy and they hung up. We wasted 45 minutes. Never again. Their top management needs to go!!!!!








