Unreliable work
Unreliable work. Failed to complete the job after taking deposit, would not give time frame for job completion, stopped showing up and stopped responding to messages.
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🏡 What Home Base NL Does You offer a complete, all-in-one solution that combines both property management and property maintenance—something many companies separate. 1. Property Management You manage properties from start to finish, including: Short-term rentals (Airbnb/VRBO) Guest communication, bookings, pricing optimization, cleaning coordination, and full hosting support Long-term rentals Tenant placement, screening, rent collection, inspections, and ongoing management Condo & commercial properties Financial reporting, fee collection, tenant support, and building oversight 👉 The goal: maximize income while protecting the property and delivering a great experience for tenants and guests.
279 Duckworth St, A1C 1G9, St. John's, Canada
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Unreliable work. Failed to complete the job after taking deposit, would not give time frame for job completion, stopped showing up and stopped responding to messages.
Stay away from this company if you care about your properties or investments! Hired them for cleaning management of my Airbnb, had to be reminded to show up, then completely stopped showing up for scheduled cleanings. Extremely stressful. They did not respond to any texts or calls since and completely disregarded our contract. To make the best of it, his cleaners have been showing up to my house looking for him for their money! So looks like they don’t pay their employees either. I’ve heard similar experiences from others that have dealt with them in the Airbnb world. Complete scam.
I’ve had a great experience with Home Base NL managing my property. Their team has been professional, responsive, and very organized throughout the entire process. They made everything easy and stress-free, from communication with tenants to handling the day-to-day management of the property. It’s reassuring knowing my property is in good hands and being looked after properly. I would definitely recommend Home Base NL to anyone looking for reliable and trustworthy property management in Newfoundland and Labrador.
Would never recommend this company to anyone. Owner was completely unresponsive to both tenants and us as the landlord. We would wait days and weeks at times for an actual response and even then, if they did anything at all, it was the bare minimum. We ended up having to do far too much work ourselves including communicating with tenants who could never get a response from Andrew. Go with another company who actually wants to do the work they are being paid for.
Would not recommend. I had to personally manage property issues the same, or more, since hiring and working with them.
HomeBase NL management were nonresponsive to tenants and the landlords/home owners- even in emergency situations. They failed to place tenants in vacant unit in a timely manner and failed to monitor empty units. They were paid to clean a unit once a tenant had left. I personally viewed the unit after they allegedly cleaned it and was shocked at the level of dirt and mess left behind. Im not convinced anything was actually cleaned. Which leads me to my final comment, unreliable.
We are very happy with our experience with Home Base NL. I feel confident that my property and guest are top priority for Home Base NL.
A very recent event made me appreciate the services offered by hAndrew, Ryan & Keira! During the event, they responded to concerns and communicated with me from the beginning of the issue to end. And to top it off, I didn’t need to drive 1.5 hrs to deal with the situation.
I would highly recommend Home Base NL.
HomebaseNL are legit. Helped me start up my vacation rental with ease. Understanding all the ins and outs so you don’t have to waste time learning it yourself. They’ll work with you until you have all the systems for a successful business in place. Well worth the investment.
Andrew and Ryan are great to work with. Very hard working and responsive!
Our Airbnb was a brand new experience with only a small amount of time to get set up. Ryan and Andrew were there every step. They alleviated so many issues and concerns. Always available,willing to help, and on top of any questions or requests. I really don't know how we would have accomplished this without them.
They are professional, kind, talented, and eager to work with their clients. We are looking forward to every aspect of working together with Home Base NL.
Home Base NL worked with me to get more exposure for my Airbnb. They were professional, reasonably priced and they really went the extra mile in creating a campaign and ads that made everything easier and more consistent. I already see the return on my marketing investment with Home Base NL.
Working with Home Base NL has been an absolute pleasure. Their team of skilled professionals is not only knowledgeable in their field but also dedicated to providing top-notch service and support. They took the time to understand our unique needs and developed a tailored website and marketing strategy that exceeded our expectations. We highly recommend Home Base NL for any property seeking a hard working, dedicated team for your promotional, marketing and management needs.
I own a successful b&b but needed help managing my social media accounts. I am a one woman show, so my time is spread thin. Home Base NL was able to create a personalized package tailored to my needs. I am so grateful for their help! They have relieved some stress off my back.
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