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Lisez les avis des autres

Noté 5 sur 5 étoiles

The installer explained everything in detail about the system. He was very professional,polite and very tidy, a thoroughly nice man. The 8 year old existing system never gave me any trouble. The new... Voir plus

Noté 5 sur 5 étoiles

Had our CCTV cameras installed by this company a few years ago. Just had all cameras upgraded to a newer version, using the same company as we found them to be very reliable and helpful the first tim... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Extremely impressed with Home CCTV & Alarms. We have had 3 cameras installed by their engineer, James. He was knowledgeable, efficient and very helpful and has done an excellent installation. He had... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had our cameras upgraded today by Homecctv. There engineer james was amazing from start to finish. He was respectful of our property, very friendly & very knowledgeable. He explained everything to u... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'équipement de sécurité
  2. Magasin de matériel de surveillance

Écrit par l'entreprise

Home CCTV Ltd is a family run business providing CCTV & Smart Alarm installations covering most of the North of England. Established in 2016 to provide first class systems for homeowners, initially choosing to focus solely on CCTV, but have now extended our experience and service to Smart Alarms and also for commercial premises. Our systems are designed to be easy to use, regardless of your level of technical ability. We pride ourselves on providing great customer service, with an ever-growing customer base which now exceeds 8000 satisfied customers.


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4,7

Excellent

TrustScore 4.5 sur 5

186 avis

5 étoiles
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4,7

Tous les avis

(186)

29 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

EXCEPTIONAL IS THE ONLY WORD FOR THESE GUYS !!

We have security cameras and house alarm with these guys. Everything from instalment to aftercare has been second to none one. I have had to contact them on a handful of occasions over the years and the response is RAPID !! I use messenger to contact them and it seems no matter what time of the day they respond immediately!! Without doubt the best customer service you could ask for and nothing is too much trouble. Seriously, anyone considering using these guys …. Don’t hesitate ! You won’t be disappointed!

26 mars 2025
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Réponse de Homecctv

Thank you Heather, for this 5-Star review and the recommendation. We are a solid believer in aftercare and believe it does indeed make us the obvious choice. Thanks again

Noté 5 sur 5 étoiles

I had a few faults with my camera…

I had a few faults with my camera system. I emailed the company and they booked an engineer in. James was polite and professional who sorted the problem and talked me through the work he did. He even sorted me the cable which was bugging me as I could see it(just bugged me). I am so impressed with this company. I got my cameras around 5 years ago. I went with them because they are family run. 5*+

24 mars 2025
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Réponse de Homecctv

Thank you Christopher for this 5-Star review.
We take pride in the fact that we continue our relationship with our customers for many years.
We believe aftercare is just as important as new business.

Noté 5 sur 5 étoiles

Five star service & quality

We had cameras fitted a while ago and the quality and service is second to none. The team helped us when we got new phones to connect and even when the cat pulled a wire out accidentally. Due to an issue recently with a neighbour’s son bullying and harassment we have had to get another camera and they managed to sort very quickly. Would definitely recommend with no hesitation:)

10 janvier 2025
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Réponse de Homecctv

Thanks Kim for this lovely 5-Star review. I'm very glad we could help again with your recent issue.

Noté 5 sur 5 étoiles

Fantastic service had CCTV and alarm…

Fantastic service had CCTV and alarm fitted would definitely recommend this company and was on time the off fitting and cleaned up after themselves

10 mai 2024
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Réponse de Homecctv

Thank you for your kind comments John, we do try to treat our customers homes as we would our own, so glad we have done this for you. Many thanks :)

Noté 5 sur 5 étoiles

Best company out there

From the start when Kevin came to give me a quote. To the installation day this company deserves nothing less than 5 stars and if I could I would give them more. 100% professional all the way through even to the present day the after care service is second to none. If you ring up with an issue they always call you back the same day and get the issue sorted in a number of minutes. These really are the best cctv and alarm company out there.

17 janvier 2025
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Réponse de Homecctv

Thank you Ashley for your kind words, we are so pleased you're happy with everything! Unlike most companies who just fit and forget, we are always here for our customers as we offer free lifetime tech support. We are always just a phone call away :)

Noté 5 sur 5 étoiles

5 Star Service! Highly Recommend ⭐️⭐️⭐️⭐️⭐️

We had 6 cameras, door sensors and alarm installed with you yesterday and it’s absolutely fantastic! Very impressed with price and you even gave 10% off with us getting the alarm which was great. The lad that did it worked really hard all day on a massive job and it really is high spec work. Really neat, smart and feel much safer now. From survey to installation and quality of the system and showing us how to work it all on our devices… flawless! 5 stars ⭐️⭐️⭐️⭐️⭐️ Very impressed and highly recommend. I will definitely be recommending to family, friends and businesses. Thank you very much! The Riley family

18 mars 2025
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Réponse de Homecctv

What a lovely 5-Star review.
Thank you so much for taking the time write with such enthusiasm.
We work hard to deliver a great product & service so it's lovely for us to see the end result so gratefully received.
It makes the hard work worth it, thanks again.

Noté 5 sur 5 étoiles

Quality cameras

I had 2 cctv cameras fitted to the front and rear of my property. Quality equipment that send motion alerts to your mobile that are crystal clear. Installing engineer was tidy and informative. Great after sales service as well.

31 mai 2024
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Réponse de Homecctv

Thanks George for this 5-Star review, we really appreciate you making the time.

Noté 5 sur 5 étoiles

Top Job Homecctv !!!

If you want home cctv please use this company.
From the initial quote to the installation they couldn't have been more helpful.
Their equipment is of the highest standard and 8K picture quality is a game changer!
Well done to this excellent company.

13 février 2025
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Réponse de Homecctv

Thanks for this 5-Star review Andrew, we are glad you are so happy with everything.

Noté 5 sur 5 étoiles

Harassment caught on CCTV

We were recommended HomeCCTV after years of harassment from our neighbour. The final straw for me was after my daughter was born and he purposely attempted to run me over to scare me. We had reported all incidents to the police but without any evidence they couldn’t do anything. Craig (who was amazing!) came out to give us a quote. We went ahead with the installation and chose one of the cameras to have audio recording. We are so pleased we did and it paid off! My neighbour was caught hurling racial abuse at us amongst other profanities on more than one occasion. After years of abuse we were able to go to the police with evidence. This resulted us going to court and him being prosecuted and a restraining order being put in place. I can’t thank HomeCCTV enough. I feel so much safer in my home.

We haven’t had any issues with the cameras and the quality is great! We recently had been logged out of the app and Jack was amazing. He was very thorough and very knowledgable.

We were forced to look at getting CCTV installed due to the situation and not feeling safe. But it was money well spent and I 100% recommend it!

14 mars 2025
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Réponse de Homecctv

So sorry you had to deal with this type of behavior but also having to deal with these type of threats.
We are so pleased that you were able to get some evidence and to finally be able to get some peace of mind for you and your family.
The Police are able to do their job more effectively when the CCTV is professional quality and done correctly.
We are glad we have been able to help and we are always here if you need anything else.
Many thanks for the 5-Star review and we will pass on your appreciation to Craig and to Jack too.

Noté 5 sur 5 étoiles

Had my cctv system installed a while…

Had my cctv system installed a while ago with this company from the surveyor coming out to the installation was straight forward and easy and affordable.
I contacted them 5 days ago as I wanted to have additional cameras added to the system, my new cameras now fully installed and working great. This company is fast efficient and I cant thank them enough. A big thankyou to James the installer what a knowledgeable guy, explained everything what he was doing set the app up for me, and got my new camera installed and set up as I wanted. I highly reccommend This company. Many thanks to you all.
Mr Reeve (Doncaster)

14 mars 2025
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Réponse de Homecctv

Thank you Mrs Reeve for your lovely feedback and this 5-Star review. We really appreciate it and are so pleased you're happy with everything and we will pass on your appreciation to James too.

Noté 5 sur 5 étoiles

Great guy joe

Great guy, Joe, very polite very helpful and did the job exactly how I asked showed me how to use the app on phone and on the tv. would 100% recommend

13 mars 2025
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Réponse de Homecctv

Thank you Carole for your lovely feedback and we are really pleased you are happy with everything :)

Noté 5 sur 5 étoiles

This company is brilliant nothing to…

This company is brilliant nothing to much for them

12 mars 2025
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Short and sweet, love it!
Thank you for this 5-Star review Maria, we really appreciate it and always do our best to be available when our customers need us.

Noté 5 sur 5 étoiles

CCTV are very good company to be with I…

CCTV are very good company to be with I got all my camras from here and even extra work when I wanted them moving to the loft James as just moved it all around for us easy to get on with all the lads are and have a laught as well

5 mars 2025
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Réponse de Homecctv

Thank you for this 5-Star review Cheryl, we have a great ongoing relationship with our customers and are always here when you need assistance.

Noté 5 sur 5 étoiles

Trev came out today to sort one of my…

Trev came out today to sort one of my cameras today he was well mannerd and polite well spoken he did a brilliant job very happy with his work whould recommended him in future

10 mars 2025
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Réponse de Homecctv

Thank you Gavin for this 5-Star review, we will pass on your excellent feedback to Trev too.

Noté 5 sur 5 étoiles

Quality

I'm not one for using Facebook to buy anything but as stated in a previous comment HomeCCTV kept cropping up and the information they shared and reviews led me to contact them to discuss our needs.

The surveyor came and advised us of what equipment we needed and gave us a quote, which was very reasonable. I then enquired about updating our alarm system. This was also very reasonable. He also advised that if we opted for both we would get a discounted deal, which was a bonus.

The equipment is extremely high quality and we were impressed with the standard of quality of the CCTV footage (both day and night). We opted for the night vision cameras - these cameras are permanently lit during darkness and the quality of the images are excellent. There is no need for an additional light in the rear garden as the camera’s light is bright enough.

The alarm can be set by a control fob supplied or via the app on a mobile device - I really liked the panic alarm included on the control panel, which alerts other users if this is activated and locations can be identified via google maps.

I haven’t experienced after sales yet but according to other reviews on other sites, this is second to none.

Overall I am extremely pleased with HomeCCTV and the quality of both products.

28 février 2025
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Réponse de Homecctv

Hi Tracy,
Sincere thanks for leaving such an honest and thorough 5-Star review.
Facebook is a great promotional tool for us but some companies advertising on Facebook are not as trustworthy so reviews like yours are really helpful in giving potential customers the confidence to give us their business which we value and really appreciate so thanks again.

Noté 5 sur 5 étoiles

Amazing service and quality systems

Following extensive renovation to out home we were looking to replace our alarm system and make an addition of CCTV. I'm not generally one for paying attention to FB advertisements, but Homecctv kept cropping up and the information they shared and reviews led me to contact them to discuss our needs. Communication was very efficient and within a few days we were visited by Mike, the surveyor, who spent a couple of hours one evening talking through our needs.
He had an extensive knowledge of both the CCTV and alarm equipment, which he had with him on his visit, so he was able to give us a full demonstration. The equipment is extremely high quality and we were impressed with the standard of quality of the CCTV footage (both day and night).
There was absolutely no pressure or sales waffle to try and get us to commit to anything that evening, but we were given a reasonable quote for both systems which wasn't as expensive as I expected, so we decided to pay the deposit that evening and made arrangements for installation a couple of weeks later. We were given a modest discount for buying both systems together and were also only charged for 3 of the 4 cameras we decided to have installed. In addition to the standard package, we also added additional door sensors, a smoke/carbon monoxide detector and upgraded one of the PIR sensors to include a camera which would photograph any potential intruder.

Joel, the installer, arrived promptly this morning to install first the CCTV, and then the alarm. The whole installation process took about 4 hours and he worked non stop with no mess created at all. After installation he took the time to first, explain how to use the main CCTV control box, which is connected to the TV in the lounge. We didn't have a spare HDMI slot in the TV, so he provided us with a top of the range HDMI splitter to make viewing on the TV easier. Once he had demonstrated the control box, he then helped to install the apps on our smart devices, one for each system. The CCTV app is excellent and easy to negotiate, and sends an instant notification of any movement at the address as well as providing live feed and the ability to review stored footage which highlights when movement is detected so you don't have to sit searching through hours of footage if something has happened. You can also download the footage from the app to your phone, or on the control box to a memory stick via USB slot - handy if footage is needed by the police.
The app for the alarm also offers notifications of movement and alarm activation instantly. The alarm can be set by a control fob supplied or via the app - one of the things we also liked was the additional benefit of a panic alarm which can be used on the app anywhere away from home - so if the kids are out and activate the panic button we can see instantly on google maps where they are.

I cant recommend Homecctv enough, the whole process from first contact to installation has been very efficient. We are very happy with the service we have received and the quality of both systems is second to none.

Thank you, this gives us added peace of mind that our home is secure and the cameras a deterrent for any potential intruder.

System:
CCTV - 4 cameras, two front and rear
Alarm - two PIR sensors, (one with camera), 3 door sensors (which will sound alarm if door opened or someone is trying to bang through them), carbon monoxide/smoke sensor, movable internal alarm siren, external siren, 2 control fobs.

Nick and Pauline Allgood.
Derby.

3 mars 2025
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Réponse de Homecctv

Hi Nick & Pauline,
Thank you so much for taking the time to write such a thorough 5-Star review detailing your experience from start to finish, We really appreciate it.

Noté 3 sur 5 étoiles

Honest…over my budget and non the wiser of CCTV

My knowledge of the cost of cctv is quite limited and contacted homecctv ltd as a novice in this field.
Kevin who visited me was an elegant, smartly dressed chap. I had a budget on mind and to my shock I was way off the mark to what I wanted to pay.
I just wish he could have shown me the product, give me information on what you do and really sell it me.
I know you base your reputation on here and it looks well with the 5 star reviews and to be honest I didn’t even look at the reviews before the visit. Business can go through rocky times so I do give the benefit of the doubt and not base everything on reviews.

Unfortunately I’m still at the same stage, looking for the right salesman to give me a run down on the product.
I’m hard working, very careful with the money I earn and spend but show me the product, make an effort giving me the information and we might have got somewhere.
To others on hear reading this, you will need over a £1000 to get started and probably a lot more to get a decent package
.
This is just an honest review of my experience and it’s a neutral review from myself. I’m sure the products you sell are brilliant and you are successful in what you do but I will keep looking, speak to different salesmen, and be 100 percent sure before I make a purchase.

Thank you for your time..

7 février 2025
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Noté 5 sur 5 étoiles

Top notch 👌

Great service. Fast and professional installation & more importantly fast & very helpful 24hr aftercare of product, app and anything else needed from professional knowledgable technicians. Highly recommend SuperLive plus. Rather than being left with the product they are always on hand to help and assist. 👌

31 janvier 2025
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Thank you for this 5-Star review Jed, we invest heavily in providing great aftercare so it great to know it's appreciated.

Noté 5 sur 5 étoiles

Faultless & Professional

This is the 2nd property we've used Home CCTV for. This time 4 cameras and their alarm system. The initial visit to survey our property and select the systems to meet our needs was great. We were given all the information and recommendations and allowed to decide for ourselves what we wanted. A date for installation was booked in at the first visit too. The surveyor was thorough and took notes and make a video for the installer so there were no errors or queries on installation day. As a previous customer we knew what to expect and on installation day, again it was faultless. Phone ahead to ask directions intonour new build development which isn't yet on Google maps, arrived on time and completed a fantastic job on camera installation and also alarm. We would not hesitate recommending this company, they do what they say on the tin!

After sales is 5* we had a couple of queries which were answered and resolved immediately. - Thanks Home CCTV & your team!

15 janvier 2025
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Réponse de Homecctv

Thank you so much Michelle for taking the time to leave such a comprehensive 5-Star review.
We really appreciate it and you know where we are if you need us for anything.

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