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Lisez les avis des autres

Noté 5 sur 5 étoiles

The installer explained everything in detail about the system. He was very professional,polite and very tidy, a thoroughly nice man. The 8 year old existing system never gave me any trouble. The new... Voir plus

Noté 5 sur 5 étoiles

Had our CCTV cameras installed by this company a few years ago. Just had all cameras upgraded to a newer version, using the same company as we found them to be very reliable and helpful the first tim... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Extremely impressed with Home CCTV & Alarms. We have had 3 cameras installed by their engineer, James. He was knowledgeable, efficient and very helpful and has done an excellent installation. He had... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had our cameras upgraded today by Homecctv. There engineer james was amazing from start to finish. He was respectful of our property, very friendly & very knowledgeable. He explained everything to u... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'équipement de sécurité
  2. Magasin de matériel de surveillance

Écrit par l'entreprise

Home CCTV Ltd is a family run business providing CCTV & Smart Alarm installations covering most of the North of England. Established in 2016 to provide first class systems for homeowners, initially choosing to focus solely on CCTV, but have now extended our experience and service to Smart Alarms and also for commercial premises. Our systems are designed to be easy to use, regardless of your level of technical ability. We pride ourselves on providing great customer service, with an ever-growing customer base which now exceeds 8000 satisfied customers.


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4,7

Excellent

TrustScore 4.5 sur 5

186 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,7

Tous les avis

(186)

29 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Reliable UK Based Company

Had my install more than 12 months ago and I have to say the support has been outstanding they are moments away from replying to your questions with their (UK Based) support. No automated queuing systems, proper down to earth reliable UK support and quickly sorted. They didn’t quibble when something needed replacing either, they even did it when I was on holiday! Throughly Trustworthy

1 novembre 2024
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Réponse de Homecctv

We really appreciate this feedback.
In the days of frustrating foreign call centres and automated queueing systems we are proud that with us...... you just ring a normal phone line to a helpful member of our team who isn't reading back to you from a script! Glad it's appreciated, Thanks again...

Noté 5 sur 5 étoiles

We called Homecctv regarding an extra camera

We called Homecctv regarding an extra camera, when Trevor arrived he checked our other two cameras prior to fitting our third, which he mentioned the upgrade cameras. After viewing one of the colour and audio cameras I chose to upgrade. I must say Trevor was helpful informing and professional in all his duties. Really pleased with the professional advice and workmanship. Happy customer.

30 octobre 2024
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Réponse de Homecctv

Thanks John, for taking the time to leave this 5-Star review.
We will be sure to pass your high praise on to Trev too.

Noté 5 sur 5 étoiles

Had trouble trying to get my cameras…

Had trouble trying to get my cameras back online and to my new device messages home cctv and they sorted it for me would highly recommend recommend

20 octobre 2024
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Réponse de Homecctv

Thanks Sarah for taking the time to leave this 5-Star review. Our free lifetime tech support proves useful again! Contact us anytime....

Noté 5 sur 5 étoiles

Wouldn't use any other company

Just had an additional camera fitted, and upgraded two existing camera's, Kevin who came to install these additions is very good at what he does, lovely guy an very tidy, you wouldn't know he'd been. I would recommend Home CCTV every time.
Picture quality is second to none too.

17 octobre 2024
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Réponse de Homecctv

Hi Kathryn,
Many thanks for taking the time to leave this 5-Star review and we're delighted to hear you continue to be delighted with our system and service.

Noté 5 sur 5 étoiles

Happy with Home CCTV

We've been a client for several years it's a first class company providing first class service throughout.
Provides excellent systems with a personal service and no sales pressure, nothing is too much trouble.
Highly recommend.

9 octobre 2024
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Réponse de Homecctv

Hi Diane,
Thank you so much for taking the time to leave us this 5-Star review. The company you describe is exactly the company we strive to be, so it's lovely to know our dedication is appreciated.

Noté 5 sur 5 étoiles

Great service and after sales support

Great service and after sales support. Friendly, easy to talk to knowledgeable and very helpful

3 octobre 2024
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Réponse de Homecctv

Hi Jay, Thank you for taking the time to leave us this 5-Star review, we really appreciate it.

Noté 5 sur 5 étoiles

Excellent service again

Excellent service again. We can highly recommend for all your security needs.

3 octobre 2024
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Réponse de Homecctv

Thank you Graham for your kind words and we are really pleased your happy with the system and service :)

Noté 5 sur 5 étoiles

This company is by far head and…

This company is by far head and shoulders above the competition from start to finish they keep you informed there's no hard selling no pushy salesmen just good old fashioned customer care and the aftersales is second to none,even 3years after having our cameras fitted i can still phone them up for help and advice I definitely highly recommend this company

27 septembre 2024
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Réponse de Homecctv

Thank you so much Ian for this 5-star review, we are a family business that has grown so providing good aftercare and maintaining those old school values is very important to us. Thanks again

Noté 5 sur 5 étoiles

I have been using this company for some…

I have been using this company for some years now. The after service is great. They always go above & beyond to help. Such a friendly team. I had my alarm system fitted yesterday which I highly recommend fitted by the lovely Simon. He was so helpful, friendly & explained everything in detail until I understood it all. This is a company you can trust to do a great job & look after you once the works been done. Highly recommend 10/10

24 septembre 2024
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Réponse de Homecctv

Thank you so much Maria for this 5 star review. We really enjoyed reading this as we do try so hard to look after all of our customers, old & new! We will of course also pass on your praise to Simon. Thanks again....

Noté 5 sur 5 étoiles

Kevin & Simon - Impressive

My wife and I were extremely impressed by the installation provided by Simon today.
He arrived on time and discussed and confirmed what had been agreed with Kevin.
Every step of the way Simon kept us informed, explaining things in easy to understand language. Nothing was too much trouble, and he was very patient with us both.
He was professional, tidy, friendly and knowledgeable.
The quality of his workmanship was first class and the end product is impressive.
He is a credit to Home CCTV Ltd.

Kevin carried out the site visit 3 weeks ago. He is larger than life with a friendly personality.
At no time did we feel under pressure to buy, and we knew from the outset what the costs would be.
We decided at that first visit to place our order.

25 septembre 2024
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Réponse de Homecctv

Hi Steven,
Thank you so much for taking the time to leave us this thorough 5 star review. It is really appreciated and I will pass on your praise to the team.

Noté 5 sur 5 étoiles

Just had 3 cameras alarm motion sensors…

Just had 3 cameras alarm motion sensors and a surprise motion sensor fitted the gadgets are amazing the quality is A1 and the fitter Simon was absolutely fantastic at his job very well mannered respectful and just a great guy a credit to your company.

19 septembre 2024
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Réponse de Homecctv

Thank you so much Andrea for taking the time to leave this 5-star review. We too love all the gadgets on our new Smart Alarms, we can’t wait to see what new innovations they release next! I will of course give Simon a pat on the back too, nice of you to mention him.

Noté 5 sur 5 étoiles

Excellent Product, Outstanding Service

I am a long time and highly satisfied customer of HomeCCTV. From the initial point of sale many years ago, to the current day the products and after care and service has been second to none. The cameras are a fabulous piece of kit, but selling products is often the easy part, the aftercare and service if something requires attention in later years, extended warranties etc that do what they say on the tin is the really important part and this is really where HomeCCTV excel. Customer service and aftercare is amazing, responsive, efficient and super friendly. All round incredibly professional business who I would and do highly recommend to friends and family as well as anyone looking for great home CCTV installation but also superior aftercare. (Special call out to Trev as well for the specific assistance given today with a minor issue with one of our cameras, the whole team is great but Trev is a super guy & deserves a special mention.!! Appreciate your help)

17 septembre 2024
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Réponse de Homecctv

Hi Clare,
Thank you so much for this review, not just the 5 stars, but for bringing to the attention of potential future customers how important great aftercare is.
Most people buying CCTV think of it as a one time thing and most companies taking their money think the same!
We have learnt over the last decade that our customers need us....... regularly!... and we are (as you said) always happy to help.
Every time our customers change their router or get a new mobile phone we are only a phone call away to help get the CCTV working again straight away.
A decent system should last over a decade but each member of your household will change their phone every two years and without aftercare, the cameras will never work on the new phone.
It's the biggest reason in the industry that most people become disillusioned with their CCTV and that's why we are so proud to be the ONLY company to offer FREE LIFETIME TECH SUPPORT and also extended warranty options, to all of our 9000+ customers.
If you are considering who to buy CCTV from and you happen to read this review, thank Clare for pointing this out, its not spoken about enough and it is hugely important for the longevity of your system.....which in turn increases your value for money.
Big shout out to Trev too for some more great work today, as usual.
Thanks again Clare,
Rob

Noté 5 sur 5 étoiles

Brilliant company and their after sales…

Brilliant company and their after sales service is second to none. Any queries I have are acknowledged within minutes and sorted soon after. I cannot recommend this company HIGHLY enough.

9 septembre 2024
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Réponse de Homecctv

Many thanks Margaret, for your 5-Star review.
No other security company offers their customers FREE LIFETIME TECH SUPPORT.
We know how much assistance our customers need over the years and we feel it's the main reason we are the only choice for a system that lasts and also it's why we have won the award for Best CCTV installation company 5 years in a row now.
Thanks again for the great review.

Noté 5 sur 5 étoiles

Brilliant company

Brilliant company , fantastic service , good tech., really helpful , highly recommend . Trev, James and Jack are particularly helpful .

5 septembre 2024
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Réponse de Homecctv

Thank you for our 5-Star review Daniel. Very kind of you and I will, of course, pass on your praise to Trev, Jack, and James.

Noté 5 sur 5 étoiles

A very professional company that have…

A very professional company that have supplied us with a very high end product. Both Kevin the sales person and Simon the installation engineer were both very pleasant and helpful and continued to provide us with the confidence that we had made the correct decision in choosing Home CCTV as our home security provider.

3 septembre 2024
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Réponse de Homecctv

Thanks for taking the time to leave this 5-Star review Martyn. We try to be as professional as possible whilst retaining our "family business" values....

Noté 5 sur 5 étoiles

Excellent service from survey to…

Excellent service from survey to installation of cameras. Very professional and polite experience from all engineer and installation technician. Highly recommended this company

2 septembre 2024
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Réponse de Homecctv

Thank you for your kind words and 5 Star review, we a really pleased your happy with the process and the end result!

Noté 5 sur 5 étoiles

Just had 4x CCTV cameras fitted by Home…

Just had 4x CCTV cameras fitted by Home CCTV Ltd. The whole process was easy and the quality of the work was second to none.
Arrived on site on the day and time agreed, and carried out a clean and tidy job.
Full instructions on how to operate the system was provided after the installation. Highly recommended

2 septembre 2024
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Réponse de Homecctv

Hi Nick, Many thanks for making the time to leave this 5-Star review. Customer satisfaction is always at the forefront of our minds. Glad you're pleased with everything.

Noté 5 sur 5 étoiles

Had 2 cameras fitted on the 24th…

Had 2 cameras fitted on the 24th August. Simon who installed the cameras was brilliant, he explained everything, set up the sensors & did a very good job. Very friendly & hard working. Would highly recommend

24 août 2024
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Réponse de Homecctv

Morning Peter/Kim,
Thank you very much for taking the time to leave this 5-star review. I will pass on your praise to Simon.

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