Westace Casino Avis 

151
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TrustScore 1 sur 5

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Noté 1 sur 5 étoiles

Thought I'd closed my account, kept getting "we miss you, here's 20 free spins" emails for a month afterwards, so clearly not closed.

Noté 1 sur 5 étoiles

The terms are a deliberate wall and I say deliberate because no one accidentally writes four thousand unbroken words with no headings. I tried, genuinely tried, to read the bonus terms before claiming... Voir plus

Noté 1 sur 5 étoiles

I asked to stop marketing texts and received an unsubscribe link for email. The texts continued, with no relevant option in that link.

Noté 1 sur 5 étoiles

Items were sent WRAPPED in a plastic postal bag, NOT IN IT, and while the creative packing had tape on the bag overlap and one side, the other side was left completely open so that half of my orde... Voir plus

À propos de l'entreprise

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TrustScore 1 sur 5

151 avis

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(151)

15 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great value, fast: recommended

I purchased a Thunderbolt 4 dock with 2TB of SSD to go with a yet to be purchased 24” iMac as the price was about 1/2 that of the 2TB Apple upgrade.
The item arrived in Canberra 4 days after being posted from WA; excellent.
Plugged it in and things fired up.
To get it to work on my iMac 27” I purchased a Thunderbolt 2 to Thunderbolt 3 converter. Which is rated at 10Gb rather than 40Gb for thunderbolt 4.
Plugged in and erased and formatted the drive. Tested drive with Blackmagic - read and writes were 3 times faster than the internal 1Tb fusion drive. Excellent result. Expect even better results when plugged in to a new iMac.

Be aware that the unit comes with a Crucial 2TB unit which is not as fast as other 2TB units (which are significantly more expensive). Also one socket is a type B and the other a type M (which has the Crucial SSD installed).
The build quality is excellent. Note that it comes with a rather large power supply, but that is to be expected, given that it requires 20V@6A.

17 décembre 2021
Noté 5 sur 5 étoiles

Great expectations and great results.

My first Thunderbolt 4 cable was despatched promptly and arrived here on the Gold Coast two days earlier than expected. As for the 2m cable - it is very fast and probably explains the early arrival of the product. Another great result for me dealing with HomeKit Australia.

10 décembre 2021
Noté 5 sur 5 étoiles

My items were in the post within hours…

My items were in the post within hours of purchase and arrived quickly, but 2 pieces were missing. I contacted Keith at Homekit Australia, and they were in the post that evening, arriving in Sydney, from Perth, 2 days later.
While I was dissapointed the pieces were not in the original parcel, it was fixed as soon as they were contacted, and they added an extra cable as an apology.
In my email conversation with Keith, he basically stated that they had messed up and it should not have happened.
Most places make you work to get errors fixed. This was refreshing.

4 décembre 2021
Noté 5 sur 5 étoiles

The 4 port GaN Charger is a great buy

The 4 port GaN Charger is a great buy - you can never have too many ports - and this one supports 2 USB-C and 2USB-A2. As companies' charging protocols evolve having a high quality charger that supports more than one type of charging is a bonus - especially when travelling. Having 3 plugs for when we can travel internationally again will be appreciated. Delivery time to Canada was excellent given current transportation difficulties. Great product, great service.

28 novembre 2021
Noté 4 sur 5 étoiles

Prompt service and VERY good price

Prompt service and VERY good price. One (minor) quibble ... I bought two SSDs with two different external; cases. One case came with installation instructions but the second didn't (and it wasn't obvious). Now, both installed and very happy.

27 novembre 2021
Noté 5 sur 5 étoiles

Good product

Good product, works as advertised. I was also contacted to make sure my item arrived on time. Great customer service

23 novembre 2021
Noté 5 sur 5 étoiles

Exellent Service

Exellent Service. Would highly recommend buying from this Company and will have no hesitation to do so again.

18 novembre 2021
Noté 5 sur 5 étoiles

Thanks Keith!

Great service, great product. Good quality product for a great wholesale device.

10 novembre 2021
Noté 5 sur 5 étoiles

Always a pleasure to deal with HomeKit…

Always a pleasure to deal with HomeKit Australia. Goods always packed well and the whole purchase process is simple.

22 octobre 2021
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Réponse de Westace Casino

Thanks Wayne - we try!!
You might have noticed that the entire website has been rejigged and hopefully is more responsive than ever.
It is always a pleasure to have you return to our store.

Noté 5 sur 5 étoiles

Great local business

I contacted HomeKit Australia before ordering to check stock availability because a lot of companies don’t keep stock and just get the product shipped straight from China. I was assured the item was in stock and ready for shipping. It was dispatched the day I ordered and arrived two days later.

The product was as described and good quality. This is a good local business. I will shop with them again.

20 octobre 2021
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Réponse de Westace Casino

Thanks Dennis - really appreciate you taking the time to complete this review.
We've been in the same boat as you, order a product and then wait for the supplier to order same from their distributor before shipping to you.
We thought we would try to break the rules and hold good stock of each item here in Australia.
Bottom line is that most people are pretty happy with that and we, in turn, appreciate the returning custom that this has helped to generate.
We love what we do and it is really neat to be able to advise and assist wherever we can.
The great bulk of our clients are an absolute pleasure to communicate and deal with, so it makes for a pretty pleasant life.
Enjoy the weekend - thank you.

Noté 5 sur 5 étoiles

Great products and customer service

I placed an order at crazy early hours in the morning and before business hours Keith was alrady emailing me to let me know that something wasn't completely in stock and instantly refunded that particular item.

In the end I ordered a couple of extra items to qualify for free express shipping and they were dispatched (and received) very quickly.

The items work very well with minimal to no instructions required. This included the home starter kit which had no instructions at all, but I was able to figure out how to use based on the manuals / videos of similar items.

Keith did accidentally send me the wrong charger but upon follow up, sent me the correct one at his expense. This is despite the items I purchased being on sale.

I've now used every item and they've worked perfectly out of the box and integrate so well with the Apple eco-system as advertised! Thank you for your honesty and follow-through Keith, I will definitely be keeping an eye on more products on your store.

20 octobre 2021
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Réponse de Westace Casino

Thanks so much for the positive feedback Ivan, especially after mucking you about. It is an absolute pleasure to deal with understanding and considerable clients such as yourself. Really appreciated.

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