HomeSmart Installations Ltd Avis 

1 486
•
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Amazing Service. The guy who came to show the products was a great guy called Mark Gould. He designed us a fabulous conservatory and quoted a very reasonable price but because we were strapped... Voir plus

Noté 5 sur 5 étoiles

We had the ridge tiles on our roof removed, cleaned off and reset in mortar as the previous mortar had failed and was falling off the roof. The scaffolders arrived and were very efficient in erecting... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This is the third time we have used this company, and as on all previous occasions the work carried out has been excellent. Che arrived well before 8am on the days that he was able to work, he was pai... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Team arrived on time as planned. They worked without needing much customer input. Job was completed within the planned timescale of 1.5 days. Worksite was cleaned up each day and all discarded materia... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Société de construction
  2. aussi dans
  3. Entrepreneur en construction de conservatoire
  4. Fournisseur d'isolant
  5. Fournisseur de fenêtres PVC
  6. Fournisseur de portes
  7. Société d'énergie solaire

Écrit par l'entreprise

HomeSmart Installations Ltd is the home improvement company committed to enhancing, preserving and protecting our customers biggest and most important investment, their home.   You can rely on us to deliver the ‘excellent’ rated service that you expect and deserve. We understand how difficult it can be when deciding who you can trust with your home improvement project. You can rely on HomeSmart Installations to take the worry away by explaining all the best options available to you. We will take care of your project from start to finish whilst keeping you informed throughout, and work to ensure that you are completely satisfied with the end result. Our installation teams are all ‘HomeSmart Approved’, each with many years of experience in expertly installing top quality home improvement products. When it comes to customer service, we not only aim to meet your expectations, but strive to exceed them on each and every occasion, ensuring that your experience with us is an excellent one, at every stage of the process. If you are looking to improve your roofline, loft insulation, a flat roof, windows, doors or conservatory roof, let us help you make your home improvements happen, the HomeSmart way.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(1 486)

86 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service

From the initial consultation to the work being completed we were kept informed as to when the installation would commence and by who. Delighted with the result.

21 mai 2025
Avis spontané
Logo de HomeSmart Installations Ltd

Réponse de HomeSmart Installations Ltd

Hi Sheila,

Thank you for taking the time to write us a review. It is great to hear that you are happy with the service we provide and the workmanship you have received from our installers.

Thank you for choosing HomeSmart Installations - we look forward to welcoming you back in the future.

Best Regards,
Morwenna
The HomeSmart Team

Noté 5 sur 5 étoiles

Everything went smoothly

Everything went smoothly, workmen very nice and did a lovely job. Punctual and friendly.

22 mai 2025
Avis spontané
Logo de HomeSmart Installations Ltd

Réponse de HomeSmart Installations Ltd

Hi Terry,

Thank you for your 5 star review. We are so pleased to hear that you are happy with the result of your new felt roof and the service you have received throughout the process. I will pass on your kind comments to Matt.

Thank you for choosing HomeSmart.

Best regards,
Morwenna
HomeSmart Team

Noté 5 sur 5 étoiles

Re-pointing Chimney…

The workman arrived earlier than anticipated but the job also took less time that I was quoted. He was polite, efficient and left everything tidy.

9 mai 2025
Avis spontané
Logo de HomeSmart Installations Ltd

Réponse de HomeSmart Installations Ltd

Hi Mrs Barton,

Thank you for your 5-star review. It is rewarding for us to receive such positive feedback to pass back to our teams, your comments are greatly appreciated.
We are very pleased to hear that you are happy with the results of the re-pointing work on your chimney.

Thank you for choosing HomeSmart Installations.

Best Regards,
Morwenna
The HomeSmart Team

Noté 5 sur 5 étoiles

Credit where credit is due…

From start to finish the company were fantastic.
The fitters were excellent, they had pride in their work and nothing was too much bother for them.
Clean and tidy a definite asset to their firm.

15 mai 2025
Avis spontané
Logo de HomeSmart Installations Ltd

Réponse de HomeSmart Installations Ltd

Hi Roy,

Thank you for taking the time to write us a review. We are so pleased to hear that you are happy with with the service you have received throughout the process of improving your home.

Thank you for trusting HomeSmart Installations with your projects. Your kind comments are very much appreciated and have been passed on to Wayne, Sandy & Alex.

Best Regards,
Morwenna
The HomeSmart Team

Noté 5 sur 5 étoiles

Cladding renewal.

What I was getting was explained to me carefully.
The cost was very competitive.
On the day of installation, the technician was prompt, he worked extremely hard and was careful and tidy.
All materials were removed from site and I was left with a clean and tidy installation of my new cladding.

2 mai 2025
Avis spontané
Logo de HomeSmart Installations Ltd

Réponse de HomeSmart Installations Ltd

Hi Poole Guy,

Thank you for your review. We are delighted to hear that you are happy with your new cladding. Fantastic to also hear that you feel we provided you with excellent customer service!!

We hope to welcome you back again in the future.

Best Regards,
Morwenna
The HomeSmart Team

Noté 5 sur 5 étoiles

Lovely people

We felt right from the start we were dealing with a good firm, All the people we spoke with were pleasant and helpful. They seemed to care what we thought and informed us all the way along on the progress. A good job we are pleased with the results.

9 mai 2025
Avis spontané
Logo de HomeSmart Installations Ltd

Réponse de HomeSmart Installations Ltd

Hi Anne,

Thank you for taking the time to write us a review. We are so pleased to hear that you are happy with with the service you have received throughout the process of improving your home.

Thank you for trusting HomeSmart Installations with your projects. Your kind comments are very much appreciated and have been passed on to the team.

Best Regards,
Morwenna
The HomeSmart Team

Noté 5 sur 5 étoiles

Great experience, great product!

Great experience, brilliant product, my windows look fantastic, guys fitting were really efficient, friendly and super tidy!

I am very pleased!

9 mai 2025
Avis spontané
Logo de HomeSmart Installations Ltd

Réponse de HomeSmart Installations Ltd

Hi,

Hi Mrs Ashton,

Thank you for your glowing review. We are delighted to hear that you are happy with your new windows.

We hope to welcome you back again in the future.

Best Regards,
Morwenna

Noté 5 sur 5 étoiles

We are very pleased with the solar panels installation.

We are very pleased with the installation of the solar panels. The company kept to their installation schedules, from having the scaffolding team in to the materials being delivered. The installation team was very professional throughout. They were extremely considerate about noise levels on the day they wanted to work a little later, and promised to be finished by 6 pm, which they were. Again, the scaffolding team came in to remove it all, as agreed. In fact they rang to ask if they could come in a day early, which we were very happy to accommodate. Overall, a very friendly and professional installation.

8 avril 2025
Avis spontané
Logo de HomeSmart Installations Ltd

Réponse de HomeSmart Installations Ltd

Hi Wendy,

Thank you for taking the time to write us a 5-star review. We are so pleased to hear that you are happy with the service you have received throughout the process of installing your solar project.

It's always rewarding to hear good feedback about our staff/installers and these kind comments will be passed on to those involved. Great that we could get the scaffolding down a day early too - always a bonus.
We look forward to welcoming you back in the future.

Best Regards,
Morwenna
The HomeSmart Team

Noté 5 sur 5 étoiles

Happy customer

From quote to fitting very happy with all process.

30 avril 2025
Avis spontané
Logo de HomeSmart Installations Ltd

Réponse de HomeSmart Installations Ltd

Hi Alison,

Thank you for taking the time to write us a 5 star review. It is great to hear that you are happy with the service we provide and the workmanship you have received from our installers.

Thank you for choosing HomeSmart Installations - we look forward to welcoming you back in the future.

Best Regards,
Morwenna
The HomeSmart Team

Noté 4 sur 5 étoiles

Almost perfect

All staff encountered - sales, survey, fitters and after-sales - were friendly and helpful. The fitters were competent and efficient and the finished product looks good. The only gripe is that, despite the fitters' efforts, we have needed to tidy up detritus left around the work area - nails, screws, offcuts and old roofing felt.

24 avril 2025
Avis spontané
Logo de HomeSmart Installations Ltd

Réponse de HomeSmart Installations Ltd

Hi David,

Thank you very much for your review. We are delighted to hear that the service and communication you have received throughout your journey with HomeSmart has been both competent & efficient. Thank you for your feedback.

I would like to apologise for the mess left at your property and confirm that a note has been made to our installation team to ensure this does not happen in the future.

Best Regards,
Morwenna
The HomeSmart Team

Noté 4 sur 5 étoiles

Efficient and product as expected

Fitted on time and works perfectly. Exactly as I ordered

24 avril 2025
Avis spontané
Logo de HomeSmart Installations Ltd

Réponse de HomeSmart Installations Ltd

Hi Kate,

Thank you for your review. We are delighted to hear that you are happy with our product and the service you have received from The HomeSmart Team.

We hope to welcome you back again in the future.

Best Regards,
Morwenna
The HomeSmart Team

Noté 5 sur 5 étoiles

New Front Door

Good communication, good workmanship and a good quality front door! The whole experience from initial quote to final installation ran very smoothly, would recommend.

7 avril 2025
Avis spontané
Logo de HomeSmart Installations Ltd

Réponse de HomeSmart Installations Ltd

Hi AR,

Thank you for taking the time to write us a review. It is great to hear that you are happy with the service we provide and the workmanship you have received from our installers.

Thank you for choosing HomeSmart Installations - we look forward to welcoming you back in the future.

Best Regards,
Morwenna
The HomeSmart Team

Noté 5 sur 5 étoiles

Solar Panels

Having Solar panels installed on a slate roof, I didn’t think was possible but HomeSmart reassured me it was and they did an excellent job. I was totally impressed with their professionalism and customer service. My queries were always answered and I was kept informed throughout the process. The team fitting the solar panels worked effectively and left the area clean and tidy. An excellent service, thank you

10 avril 2025
Avis spontané
Logo de HomeSmart Installations Ltd

Réponse de HomeSmart Installations Ltd

Hi Mr & Mrs Myring,

Thank you for taking the time to write us a 5-star review. We are so pleased to hear that you are happy with the service you have received throughout the process of installing your solar project.

Its always rewarding to hear good feedback about our staff/installers and these kind comments will be passed on to those involved.
We look forward to welcoming you back in the future.

Best Regards,
Morwenna
The HomeSmart Team

Noté 5 sur 5 étoiles

Windows Replaced

Our two large bay windows were replaced by a team of hard working Homesmart professionals who knew their job inside out; the replacement only took a few hours, everywhere was left spotless. The windows have made a huge difference [the old ones were exactly that] and we were very pleased with every aspect of the buying/ installation process.

18 avril 2025
Avis spontané
Logo de HomeSmart Installations Ltd

Réponse de HomeSmart Installations Ltd

Hi Mrs White,

Thank you for taking the time to write us a 5 star review. We are so pleased to hear that you are happy with the service you have received throughout the process of improving your home.

Thank you for trusting HomeSmart Installations with your project. Your kind comments are very much appreciated and will be passed on to your installers.

Best Regards,
Morwenna
The HomeSmart Team

Noté 5 sur 5 étoiles

Good job from start to finish

Good communication throughout the process. Excellent work and timely installation

8 avril 2025
Avis spontané
Logo de HomeSmart Installations Ltd

Réponse de HomeSmart Installations Ltd

Hello Mr Fooks,

Thank you for your review. We are so pleased to hear that you are happy with the end result of your window replacements.

We look forward to welcoming you back in the future.

Thank you for choosing HomeSmart.

Best regards,
Morwenna
HomeSmart Team

Noté 5 sur 5 étoiles

This is the second piece of work by…

This is the second piece of work by this company I have had done on our house. The quality of the work appears to be fine (the flat roof is way out of reach for me so only time will tell). However the work is backed up by their Guarantee for ten years, which arrived exactly 14 days after the work was completed. I have never tested the Guarantee (and hope I never need to) so I cannot comment on the quality of this benefit.
The fitter was very quick, competent and tidy with the job done in under two days, waste collected 3 days after and scaffolding erected just before the work and removed immediately after. So impact on us and our neighbours was minimal.

1 avril 2025
Avis spontané
Logo de HomeSmart Installations Ltd

Réponse de HomeSmart Installations Ltd

Hi Mr PM,

Thank you for your 5 star review. We are so pleased to hear that you are happy with the result of your new felt roof and the service you have received throughout the process. I will pass on your kind comments to Matt.

Thank you for choosing HomeSmart.

Best regards,
Morwenna
HomeSmart Team

Noté 5 sur 5 étoiles

First Class Service

Matt the felt roof installer was a polite and professional tradesman. As always, a fantastic service from HomeSmart Installations. I would thoroughly recommend this company for any home improvements including flat roofs, fascias, soffits and guttering.

7 avril 2025
Avis spontané
Logo de HomeSmart Installations Ltd

Réponse de HomeSmart Installations Ltd

Hi Lee,

Thank you for your 5 star review. We are so pleased to hear that you are happy with the result of your new felt roof and the service you have received throughout the process. I will pass on your kind comments to Matt.

We look forward to your next installation.

Best regards,
Morwenna
HomeSmart Team

Noté 4 sur 5 étoiles

a job well done

efficient,polite, the product was installed with a minimum of fuss and the results look good.

1 avril 2025
Avis spontané
Logo de HomeSmart Installations Ltd

Réponse de HomeSmart Installations Ltd

Hi Mr Williams,

Thank you for your review. It is great to hear that you are happy with the service you have received from us throughout the process of improving your home.

Thank you for choosing HomeSmart.

Best Regards,
Morwenna
The HomeSmart Team

Noté 4 sur 5 étoiles

Excellent Service all round

Excellent Service all round

I am very well pleased by the work commissioned installing Solar Roof Panels

11 février 2025
Avis spontané
Logo de HomeSmart Installations Ltd

Réponse de HomeSmart Installations Ltd

Hi Denis,

Thank you for taking the time to write us a review. We are so pleased to hear that you are happy with with the service you have received throughout the process of your solar panel project.

Thank you for choosing HomeSmart Installations.

Best Regards,
Morwenna
The HomeSmart Team

Noté 5 sur 5 étoiles

Altogether a friendly and professional company

The salesman was pleasant, informative and genuine and his advice helped me to make my decision. Once my decision was made everything went according to plan and was actually completed ahead of time.

25 mars 2025
Avis spontané
Logo de HomeSmart Installations Ltd

Réponse de HomeSmart Installations Ltd

Hi Gareth,

Thank you for taking the time to write us a 5-star review. We are so pleased to hear that you are happy with the service you have received throughout the process of installing your solar project.

Its always rewarding to hear good feedback about our staff/installers and these kind comments will be passed on to those involved.
We look forward to welcoming you back in the future.

Best Regards,
Morwenna
The HomeSmart Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus