Amazing Service. The guy who came to show the products was a great guy called Mark Gould. He designed us a fabulous conservatory and quoted a very reasonable price but because we were strapped... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We had the ridge tiles on our roof removed, cleaned off and reset in mortar as the previous mortar had failed and was falling off the roof. The scaffolders arrived and were very efficient in erecting... Voir plus
L'entreprise a répondu
This is the third time we have used this company, and as on all previous occasions the work carried out has been excellent. Che arrived well before 8am on the days that he was able to work, he was pai... Voir plus
L'entreprise a répondu
Team arrived on time as planned. They worked without needing much customer input. Job was completed within the planned timescale of 1.5 days. Worksite was cleaned up each day and all discarded materia... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Société de construction
- aussi dans
- Entrepreneur en construction de conservatoire
- Fournisseur d'isolant
- Fournisseur de fenêtres PVC
- Fournisseur de portes
- Société d'énergie solaire
Écrit par l'entreprise
HomeSmart Installations Ltd is the home improvement company committed to enhancing, preserving and protecting our customers biggest and most important investment, their home. You can rely on us to deliver the ‘excellent’ rated service that you expect and deserve. We understand how difficult it can be when deciding who you can trust with your home improvement project. You can rely on HomeSmart Installations to take the worry away by explaining all the best options available to you. We will take care of your project from start to finish whilst keeping you informed throughout, and work to ensure that you are completely satisfied with the end result. Our installation teams are all ‘HomeSmart Approved’, each with many years of experience in expertly installing top quality home improvement products. When it comes to customer service, we not only aim to meet your expectations, but strive to exceed them on each and every occasion, ensuring that your experience with us is an excellent one, at every stage of the process. If you are looking to improve your roofline, loft insulation, a flat roof, windows, doors or conservatory roof, let us help you make your home improvements happen, the HomeSmart way.
Coordonnées de contact
20 Tollgate , SO53 3TG, Eastleigh, Royaume-Uni
- 03300 577407
- info@homesmartinstallations.co.uk
- homesmartinstallations.co.uk
4,8
Excellent
1 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent Quality and Service
The preparatory visit was informative and helpful. The Patio sliding doors are really smooth in operation and give an excellent view of our garden. They also keep out the cold very effectively!
Thank you to all concerned!
14 janvier 2025
Avis spontané
Réponse de HomeSmart Installations Ltd
Hi Ann,
Thank you for your glowing review. We are delighted to hear that you are happy with your new patio doors. Fantastic to also hear that you feel we provided you with informative and helpful information prior to the installation.
We hope to welcome you back for any future installations you decide upon.
Best Regards,
Morwenna
The HomeSmart Team
Fantastic installation
Fantastic new window installation throughout our bungalow, including two large bay windows. Carried out by Jorden and Steve. Their workmanship was first class, keeping the area clean and tidy as they progressed. We have no hesitation in recommending this company, and will certainly use them again. Definitely a 5 Star team.
20 janvier 2025
Avis spontané
Réponse de HomeSmart Installations Ltd
Hi Pete,
Thank you for taking the time to write us such a thorough 5 star review. We are so pleased to hear that you are happy with the service you have received throughout the process of improving your home.
Thank you for trusting HomeSmart Installations with your project. Your kind comments are very much appreciated and will be passed on to Jordan & Steve.
Best Regards,
Morwenna
The HomeSmart Team
New windows were installed at the…
New windows were installed at the arranged time.The work was carried out promptly and efficiently with a very pleasing end result of quality windows without inconvenience. The installers worked quickly and professionally in a tidy fashion. Would be glad to use them in the future.
15 janvier 2025
Avis spontané
Réponse de HomeSmart Installations Ltd
Hi Pat,
We are so glad to hear that you enjoyed your experience with HomeSmart & are happy with your new windows. We always strive to give the best possible service we can to all our customers and we greatly appreciate all the feedback we receive .
Many Kind Regards
Morwenna
The HomeSmart Team
Installation of front door
The Company completed the job quickly and efficiently and left the area clean and tidy. I was also kept informed prior to the commencement of the installation
10 janvier 2025
Avis spontané
Réponse de HomeSmart Installations Ltd
Hi there,
Thank you for taking the time to write us a review. It is great to hear that you are happy with the service we provide and the workmanship you have received from our installers.
Thank you for choosing HomeSmart Installations - we look forward to welcoming you back in the future.
Best Regards,
Morwenna
The HomeSmart Team
Solar Panels: 5 star rating
I have no hesitation in giving a 5 star rating for The Solar Panel installation recently completed. Daniel ensured the wiring was hidden; the electrical work in the airing cupboard and the garage was exemplary. The team were courteous and considerate throughout.
And the panels themselves are beautifully placed with anti-pigeon netting around. Fantastic job.
10 janvier 2025
Avis spontané
Réponse de HomeSmart Installations Ltd
Hi Steve,
Thank you for taking the time to write us a 5-star review. We are so pleased to hear that you are happy with the service you have received throughout the process of installing your solar project.
Its always rewarding to hear good feedback about our staff/installers and these kind comments will be passed on to those involved.
We look forward to welcoming you back in the future.
Best Regards,
Morwenna
The HomeSmart Team
Very Professional and Efficient
Very quick, efficient and professional. Would recommend.
8 janvier 2025
Avis spontané
Réponse de HomeSmart Installations Ltd
Hi Charlie,
Thank you very much for your 5 star review. We are delighted to hear that you are happy with your new roofline.
We hope to welcome you back in the future.
Best Regards,
Morwenna
The HomeSmart Team
Wouldn't do a visit and quote when only…
Wouldn't do a visit and quote when only one of the couple was at the house so cancelled the appointment. Shame as I wanted windows and to use a local company but so sounds like hard sell tactics to get the order there and then rather than do a quote and wait for other quotes to come in to be compared. Be warned.
10 janvier 2025
Avis spontané
Réponse de HomeSmart Installations Ltd
Good afternoon James Grant, thank you for bringing this matter to our attention.
I’m sorry to learn that you were unhappy with your experience.
As the service is free of charge, we do find it best and most practical to gain questions and receive input from each of all parties involved in the first instance, ensuring that the quotation we leave with you is accurate, and that it covers each of the points in need of attention, rather than it requiring a further visit to clarify such details on designs etc, as is often the case.
Please be assured through, that if it is more suitable for us to visit yourself only, this of course is absolutely fine, and we will be happy to leave you with an assessment with costs for the works required, which of course is without any obligation.
If you wish for me to arrange a visit at a convenient time for you, please get in touch and I will sort for you asap.
Thank you again for your feedback, and I apologise again for the breakdown in communication during your phone call with our team.
Regards,
Paul Byrne
Company Director
All very helpful and friendly couldn’t…
All very helpful and friendly couldn’t fault the workmanship
19 décembre 2024
Avis spontané
Réponse de HomeSmart Installations Ltd
Hi Julie,
Thank you for taking the time to write such a positive review.
We are so pleased to hear that you are happy with the result of your new installation with us.
Thanks again for your feedback!
Best Regards,
Morwenna
The HomeSmart Team
Patio laid with indian natural stone
Patio laid in record time and looks nice but the cleanup, after days of drying/hardening, took much scrubbing time to remove the cement on top/edges of slabs. Cement still showing in grouting. There is one slab that should have been laid turned 90 degrees in front of back door and another one 180 degrees for the water to drain after rain. The slab in front of backdoor leaves a puddle after the rain. And the last slab at end path into the garden has a very rusty colour and 2 attempts so far to clean failed. This one should not have been used/laid. Been discussed but its the way it is with natural stone.
29 novembre 2024
Avis spontané
Réponse de HomeSmart Installations Ltd
Hi Joep,
Thank you very much for your review. Your feedback has been greatly received and this is always used to improve our services to our customers in the future.
Please remember that the work carried out comes with our 10 year guarantee and that if you have any issues to raise we will return and rectify promptly and to your satisfaction.
Thank you for choosing HomeSmart Installations to help you improve your home.
Best Regards,
Morwenna
The HomeSmart Team
A quality product professionally installed
The installation was carried out efficiently, professionally and quickly with very little disruption. The windows are high quality and look very good as well.
12 décembre 2024
Avis spontané
Réponse de HomeSmart Installations Ltd
Hi,
We are so glad to hear that you enjoyed your experience with HomeSmart & are happy with your new windows. We always strive to give the best possible service we can to all our customers and we greatly appreciate all the feedback we receive .
Kindest Regards
Morwenna
The HomeSmart Team
All very efficient
All very efficient. Fitters were friendly and reliable. There was a problem with done roof tiles broken by the fitter but all deals with without any problem.
5 novembre 2024
Avis spontané
Réponse de HomeSmart Installations Ltd
Hi JW,
We are so glad to hear that you enjoyed your experience with HomeSmart , we always strive to give the best possible service we can to all our customers and we greatly appreciate all the feedback we receive .
Many Kind Regards
Morwenna
The HomeSmart Team
Réponse de HomeSmart Installations Ltd
Hi Tim,
Thank you so much for taking the time to write this review.
We are very pleased to hear that your installation with us went to plan and looks good.
We hope to welcome you back in the future.
Kindest Regards
The HomeSmart Team
2nd installation
2nd installation. Arrived on time, worked quickly and efficiently. Cleared up after completion. Pleased with result.
4 décembre 2024
Avis spontané
Réponse de HomeSmart Installations Ltd
Hi Nigel,
Thank you for your glowing review. We are delighted to hear that you are happy with your 2nd installation by us. Fantastic to also hear that you feel we provided you with a quick and efficient service.
We hope to welcome you back for any future installations you decide upon.
Best Regards,
Morwenna
The HomeSmart Team
Replacement guttering.
We desperately needed the guttering replaced as it was no longer able to cope with the amount of rain in heavy downpours.
HomeSmart impressed us right from the start with their explanation of what was needed, how the job would be undertaken and the fact that we wouldn’t have to wait months for completion. The salesman listened to what we wanted, made suggestions and when we were told the price we were surprised it was so much less than we had anticipated.
The surveyor visited a few days later, then we were phoned with a start date and delivery date. We were phoned with the time the fitters were starting, and they arrived on time. They were friendly, accommodating and extremely neat and tidy workers. We have no hesitation in recommending HomeSmart.
26 novembre 2024
Avis spontané
Réponse de HomeSmart Installations Ltd
Hi Lynne,
Thank you for your glowing review. We are delighted to hear that you are happy with your new roofline installation. Fantastic to also hear that you feel we provided you with excellent service from the quote through to the installation.
We hope to welcome you back again in the future.
Best Regards,
Morwenna
Solar panel installation
The whole of the installation, the liaison with us and being kept informed as to each stage of the process was outstanding. Everything was explained in detail and all the team were considerate, efficient and professional in their delivery.
21 novembre 2024
Avis spontané
Réponse de HomeSmart Installations Ltd
Hi Mrs Greeves,
Thank you for taking the time to write us a 5 star review. We are so pleased to hear that you are happy with the service you have received throughout the process of installing your solar project.
Its always rewarding to hear good feedback about our staff/installers and these kind comments will be passed on to those involved.
We look forward to welcoming you back in the future.
Best Regards,
Morwenna
The HomeSmart Team
HomeSmart installed 6 windows
HomeSmart installed 6 windows in the snow, they were very punctual and friendly. They asked me if they had any questions as they went along. They left everything cleaned and tidy, I would use them again
21 novembre 2024
Avis spontané
Réponse de HomeSmart Installations Ltd
Hi Mrs Ashton,
Thank you for your glowing review. We are delighted to hear that you are happy with your new windows.
We hope to welcome you back again in the future.
Best Regards,
Morwenna
A good job well done *****
The lads that came to install our windows were quick, thorough ,clean and polite and our windows look brilliant
19 novembre 2024
Avis spontané
Réponse de HomeSmart Installations Ltd
Hi Debra,
Thank you for your glowing review. We are delighted to hear that you are happy with your new windows. Fantastic to also hear that you feel we provided you with a professional service from start to finish..
We hope to welcome you back for any future installations you decide upon.
Best Regards,
Morwenna
The HomeSmart Team
An excellent service and top quality…
An excellent service and top quality product. Very courteous and professional installers.
14 novembre 2024
Avis spontané
Réponse de HomeSmart Installations Ltd
Hi Deborah,
Thank you for your 5 star review. We are delighted to hear that you are happy with your new installations. Fantastic to also hear that you feel we provided you with a courteous & professional service.
We hope to welcome you back again in the future.
Best Regards,
Morwenna
not a review but keep getting phone…
not a review but keep getting phone calls saying you have gone into liquidation. hopefully this is a scam but I can give you callers phone no if this would be of help.
14 novembre 2024
Avis spontané
Réponse de HomeSmart Installations Ltd
Good afternoon Mrs Hedge,
We most definitely have NOT gone into liquidation.
Very strange that you are receiving calls stating that we have.
Please don't entertain any kind of phone scammers and report any details you have to Trading Standards or your local Police.
Stay vigilant and don't hesitate to contact us if you require further help or reassurance.
Best Regards,
Morwenna
The HomeSmart Team
The whole thing went to plan from start…
The whole thing went to plan from start to finish and all mess cleared up and taken away. New fascia’s look great and very impressed to the point we have now asked them for a quote for new windows and a roof repair.
13 novembre 2024
Avis spontané
Réponse de HomeSmart Installations Ltd
Hi D line,
Thank you for your 5 star review. It is great to hear that you are happy with the workmanship you have received on your fascia installation. We look forward to welcoming you back for your new windows and roof repair work too!
Thank you for choosing HomeSmart.
Best Regards,
Morwenna
The HomeSmart Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.