Hometec UK Avis 

232
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

HomeTech transformed my renovation on my bungalow. I wanted stylish black doors to match my new windows and had been told a bifold system wasn’t possible due to the limited opening. Jack found a solut... Voir plus

Noté 5 sur 5 étoiles

Having just had my complete bungalow fitted with windows, patio doors and front door. I would highly recommend Hometec. The fitters Gary and Shane were polite hardworking and have done a fantastic job... Voir plus

Noté 5 sur 5 étoiles

Nice easy service from start to finish. Very friendly staff, from the consultation to the team that installed my door. The whole process was informative and was updated at every step of the... Voir plus

Noté 5 sur 5 étoiles

helpful sales staff, great installers - tidy, courteous and professional. Windows are great quality thats why we came back

À propos de l'entreprise

  1. Fournisseur de fenêtres
  2. Fournisseur de cadres en aluminium
  3. Fournisseur de fenêtres PVC
  4. Fournisseur de portes
  5. Service d'installation des fenêtres

Écrit par l'entreprise

Our friendly approach to home improvement has allowed us to build a successful business. We have over 30 years of experience in providing windows, doors, orangeries, conservatories and roofs. We’re your trusted local supplier and installer here in Essex to help you make the right decision about transforming your home and lifestyle.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

232 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(232)

56 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

A very happy customer

A very good job done … our fitter went the extra mile to ensure we were more than happy. I would certainly recommend this company to friends , family and neighbours. Very happy customer 😊

12 juillet 2023
Noté 5 sur 5 étoiles

Happy customer

I was recommended this company and I can see why now, very pleasant and polite service from the initial telephone enquiry to the final installation nothing is too much trouble for them.
Very pleased with the product, looks great and the man that came to install it ( Bill ) again nothing was too much trouble for him , he did a very professional job and tidied up when he’d finished thank you.
I would definitely use this company again and can only recommend.

11 juillet 2023
Noté 5 sur 5 étoiles

Good reliable service

Helpful advice on which type of window to install. Engineer was thorough and also helpful re design. Fitters did the job well and were polite. Tidied up afterwards. Window looks great.

28 juin 2023
Noté 5 sur 5 étoiles

Great local company!

This is the third time we’ve gone to Hometec for work. They’re all so friendly and professional and we really trust them to do a great job. We have been so pleased with the work that’s been done and the value for money. I was also impressed with the amount of options available. Wouldn’t go anywhere else to be honest.

7 mai 2023
Noté 5 sur 5 étoiles

Fantastic service from start to finish

Fantastic service from start to finish, from the initial survey all the way through to installation. A seamless service plus fantastic follow up service. I would not hesitate to endorse Hometec for all of your window and door needs. Eleven out of ten from me

10 juillet 2023
Noté 5 sur 5 étoiles

First class…

Very clean and reliable service from start to finish the fitters are all very polite and courteous first class service wouldn’t hesitate to recommend them to friends and family.

11 juin 2023
Noté 5 sur 5 étoiles

Lovely Sash Windows

Wow! We love our windows, excellent work and after service a couple of little niggles but sorted immediately.
Jason and Tony did a fantastic job and left our home clean and tidy.
Would highly recommend Hometec

4 juin 2023
Noté 5 sur 5 étoiles

We were recommended Hometec by a…neighbour

We were recommended Hometec by a neighbour & they have proved to be as good as we were told. From the time of going to the showroom to the completion of fitting 16 windows plus front door they have been excellent in all aspects. Feel we should especially mention the two fitting guys -Keith & Jude - over a five day period they worked tirelessly , were friendly & polite , every day they cleared up & throughout the time they respected our property by ensuring things were covered etc. Always helpful to answer any questions we had.
We are so pleased with the result , it looks really nice & shows what a professional job they have done. Thank You

26 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Our new front door

Our new front door was delivered and fitted on time. Two minor faults were rectified quickly and without fuss. Customer service was friendly and efficient and the door looks great

4 mai 2023
Noté 5 sur 5 étoiles

Great company to deal with

I have used Hometec for over 20 years. The products are always high quality and the installers experienced. Their aftersales service is excellent and they will always come back to sort out any issues.

16 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

A 5 star experience with Hometec

A 5 star experience with Hometec, couldn't be happier with the professional, friendly and high quality service they provided - over the moon with the finished product! Thank you so much!

14 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

highly recommended

We have all our windows and doors installed by Essex based company - Hometec. All goes smoothly, extremely satisfied with the installation Team. They went above and beyond to make sure no damage is done to façade/internal interior, have not left any mess behind etc. Quality was the priority. And waiting time for the factory line was unexpectedly short. Personally I think it is one of the most reliable windows company in Essex.

19 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

Home Tech Stephen Mcalpine

Stephen Mcalpine from Home Tech has been great in fixing a door chip and tile chip in my new build. He's patient, thorough and great at matching colours so everything looks like new again! Thank you!

13 janvier 2023
Avis spontané
Noté 1 sur 5 étoiles

Shocking customer service

We had our windows and doors all fitted by them last year but then we had issues with a lantern window in our kitchen although they didn't install this at first, our builders did. After much rudeness and arguing they charged us another £600 to come and refit the lantern window and now we have a small leak coming through our ceiling! They want nothing to do with it, and will not help us in trying to repair it. We were told it was a favour? Who pays £600 for a favour? Avoid this company at all costs and the woman who answers the phone who I understand is somehow related to the owner of the company is so rude it's shocking! I will be contacting my friend at the Echo as I am now worried that all my windows and doors they fitted were a favour too with no comeback if anything goes wrong with them?

9 janvier 2023
Avis spontané
Logo de Hometec UK

Réponse de Hometec UK

Hi Mrs Kappes,

I apologise you are not satisfied with the service we have given you. However after investigating this i feel this review should be directed towards your builder and not to us. The lantern was sold to you on a supply only basis with your builder to do the installation. The way your builder installed the lantern roof was completely incorrect, it is clear they had never done this before and have no experience in installing these products. You then called us to rectify the issues in the roof, we do not like pulling other trades work apart however we reluctantly agreed to put the issues right for you and charged you a labour only cost of £600, as a favour as this is what it would cost us.

If there is a leak coming through your roof, i would advise getting your builder back as this most likely has nothing to do with the lantern roof as this has been installed correctly and completely sealed.

With regards to the windows and doors that we have installed, you have a full 10 year insurance backed guarantee, if ever you have a problem just give us a call and we will have an engineer out to you within a couple of days.

Noté 1 sur 5 étoiles

Diabolical and shocking!

This was a diabolical experience - Warning do NOT pay any money up front to this outfit - we did and a year after we were still trying to get them to do our
conservatory but excuse after excuse and we eventually had to force them to return our money by taking legal action. They actually knocked down our old existing structure and then told us they were raising the price by 10K. We told them to clear off and they did leaving our garden in a very dangerous state. This was also a contravention of the architect's instructions which they also could not wriggle out off. The DGCOS were a waste of time too and just look at their ratings too? All in it together. They are the worst outfit I have ever come across and looking a their reviews I am not alone. Be careful, use another company. You HAVE been warned.

23 juin 2022
Avis spontané
Logo de Hometec UK

Réponse de Hometec UK

Thank-you for your review. However We feel it is somewhat unfair, your order was for a conservatory with building work, including, removing the back of your house which needed planning permission and a structural engineers report, You employed your own structural engineer to supply these building specifications to us. We chased and chased for these from you, as at the same time you were pressurising us to start work before this information was available. This we reluctantly did for you. The report from your structural engineer arrived after your instruction to start the work. We called for a site meeting with you to go through the options as unfortunately your engineers report called for a considerable amount of extra work, including extra depth footings, a sleeper wall with footings and a block and beam floor. At this meeting these extras were offered to you at cost and our builder, even offered to do the extra landscaping that you wanted in your garden at no additional charge. You were not happy to pay for this work and stopped us from continuing. You did not want us to continue or to pay the external costs that had been incurred on your project, these included, labour, gaining planning permission, Architect fees etc, these were paid on your behalf, we had made no charge for our own internal costs, these you refused to pay and complained to The Double Glazing and Conservatory Ombudsman Service (D.G.C.O.S.) who judged that we had been extremely fair. You complain to the Finance company, who also judged that we were fair. you attempted to take legal action against us in which we came to an agreement, and we deducted the agreed costs from your deposit and returned the balance of your deposit promptly. All of the work that was carried out by us, has not been lost, as your new builder won’t need to charge you for it. We wish you and especially your new builder good luck with your project.

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