Ive ordered a couple of times from this place and customer service is 1000/10 they are so helpful and reassuring and really take care of their customers. Will continue to purchase from here, highly r... Voir plus
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Lisez les avis des autres
Honestly! Soo pleased with my order - it was well sticthed and embellished better than I imagined. The team are easy to contact and they make modifications to help get the outfit stitched as per you... Voir plus
I have just received a dress which I ordered with this company after paying small fortune I was looking forward to receiving it as there was family wedding coming up. I have never felt sick to my stom... Voir plus
I ordered a dress from Hoorain Designer Wear.. it came on time and was absoloutley stunning just like the pictures.. i highly reccomend anyone to order their outfits from this company, they are very a... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Hoorain established in year 2000 as a manufacturing Unit of Pakistani original (not replicas) designer wear that are “modern yet modest”. We are very proud to provide years of great customer services, premium quality products and style which provides an elegant taste of creatively designed ladies wear with a range of vibrant colors, patterns, embroidery styles, and textures. Our online retail Store is here to provide an excellent shopping experience to our designer wear lovers who are supper mad about Pakistani Fashion at affordable price and their high-end premium quality. And we will strive hard to satisfy the designer instincts of our customers with our substantial collections which will allow them to buy anything for any occasion.
Coordonnées de contact
The Oval, WF13 4HR, Dewsbury, Royaume-Uni
- +447440739462
- info@hoorain.uk
- hoorain.uk
4,0
Bien
33 avis
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N'a pas répondu aux avis négatifs
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To go for desi shopping
My experience with Hoorain.uk was fantastic! The website offered a seamless shopping experience, and the attire was as expected. Good quality, design, and comfort.
Quick shipping and good customer service.
Hoorain.uk is now my preferred choice for Eastern fashion!
20 janvier 2024
Avis spontané
The ease of accessing desi attire…
The ease of accessing desi attire living in the UK and the authenticity of the clothes topped by the efficiency of the customer care made this experience very enjoyable and i will definitely be doing more shopping from here for my wife and family.
5 janvier 2024
Avis spontané
Excellent service
Excellent service, keeping standards at the highest on every order
16 janvier 2024
Avis spontané
I have wonderful experience from these…
I have wonderful experience from these people. I have ordered an outfit and quality is more than my expectation plus on time delivery. Very much happy and will recommend to my friends and family
12 janvier 2024
Avis spontané
To be honest
To be honest, I am very impressed, excellent customer care and stitching is on spot . I love my dress. Thank you
21 janvier 2024
Avis spontané
I ordered a maria b dress
I ordered a maria b dress . Beautifully stitched and excelent care. Thank you for making my event beautifil . Jazak Allah Khair
22 janvier 2024
Avis spontané
Do not order from this company
Do not order from this company unless you are ok with keeping what is sent to you even if the color is different or there is something you don’t like about the outfit. Their policy states that you can exchange or get store credit if you need to return an item as long as the item is not washed or worn. I recently bought an outfit to wear and it was not the color scheme that I needed. I ask to return the item for store credit and the customer service stated that not liking the color is not valid reason. This was not mentioned on the site. Then they tried to say I customized the size of the outfit when I only selected the large from their site. It was not customized to a different sizing. I chose the standard. They also tried to tell me that the color scheme was disclosed to me which is also not the case. When we discussed colors it was under my impression that I was getting a light green and pink outfit but this outfit was beige and pink.They also keep giving me the run around that they will discuss with their management about what can be done and they still have not gotten back to me dispute me reaching out for almost two weeks. I will never be buying from this company and I feel like they are scamming you. The quality is not good for what you are paying and the customer service is horrible.
Update: after reading their reply to my review. I tried to contact them again and there was no reply. I have also provided trustpilot the information requested. Waiting to see if anything will happen.
19 janvier 2024
Avis spontané
Réponse de Hoorain Designer Wear
Update: Dear we request for more information, and that's very strange you keep updating your review here, and on official Channels you are not exists. You can share your Order number here if you feel shy to contact us Officially.
Dear Customer,
Thank you for your feedback, although we must address the aggressive tone of your message. We understand that you have serious allegations, and we take them seriously. However, we kindly request that you maintain a respectful and professional manner in your communication with us.
Rest assured, our work is well-known and appreciated by many. In order to assist you further, we kindly ask that you provide us with your original name and order number. This information will allow us to investigate and address your concerns effectively. Otherwise we will consider it as a Fake Review just to defame the company.
Thank you for your cooperation. We look forward to receiving the necessary details so that we can resolve your situation promptly.
Sincerely,
Hoorain Designer Wear
Fantastic cutomer service
Fantastic cutomer service, the communication is really great and the help in fulfilling the order and getting the items you need and the time you need them for, is really impressive. They will remain my go-to site for Pakistani suits.
4 août 2023
Avis spontané
Beautiful suit will keep coming back!
Beautiful suit, I had ordered initially for Eid ul fitr, unfortunately it wasn’t stitched correctly at the neck, i contacted HDW and they offered compensation to get it stitched elsewhere or return and exchange, i picked exchange as i didn’t trust to take it anywhere to get it sorted. It has arrived today which is quite late but i am very happy and know i make the right decision when shopping for designer clothing with HDW. Thank you look forward to wearing this stunning suit. I have a few suits from HDW and will continue to to order from here i love that they include the accesories and match as picture perfect as much as possible thanks Hoorain.
6 juin 2023
Avis spontané
This company does beautiful outfits
This company does beautiful outfits. They have great customer service too. I had to return my outfit only because the duppata wasn’t the material I thought it was going to be. I returned the outfit and got a full refund.
29 mai 2022
Avis spontané
I ordered a sana safinaz outfit for the…
I ordered a sana safinaz outfit for the collection that just launched. The order was place a week ago and the communication was great throughout so approachable.
The only thing I would say was I was told it would be like for like they tried there best its not exactly as the pic as the extras look different. The delivery was absolutely amazing so good I would recommend ordering from them.
The prices are a lot higher then other sites such as house of faiza etc but the service is great so I suppose you get what you pay for.
20 octobre 2021
Avis spontané
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