we have used horizon platforms for a few years for both hire and training. recent training for a couple of our operatives went very well, from booking to passing the team are great! Kelly has been ext... Voir plus
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Lisez les avis des autres
We have used Horizon for a while now. We hire machines every week and they run a fantastic service. They try in every way to accommodate. We need machines all over the UK, sometimes at very s... Voir plus
L'entreprise a répondu
Kelly Brown is always so helpful, pleasant, and nothing is too much trouble. We are a demanding customer, and unfortunately most of our requests are last minute. Kelly always sorts for us, and kee... Voir plus
L'entreprise a répondu
Excellent service always goes above and beyond to help our company out. Amy always works her magic, so thanks again
L'entreprise a répondu
À propos de l'entreprise
- Location d'outils et de machines de jardin
- Service de location d'équipement de construction
- Service de location de machines de construction
À propos de Horizon Platforms | Hire | Sales | Training
Écrit par l'entreprise
In our role as a leading powered access rental solutions provider, Horizon Platforms delivers exceptional service so that you can complete your jobs on time and safely, anytime and anywhere across the UK. Be it a hire of a scissor lift or cherry picker, or you're ready to buy that boom lift you've always wanted, Horizon can help. Same day and next day delivery options are available on our core fleet of access platform on a national basis. Need IPAF or PASMA training? We've also got you covered!
About Us
Founded in 2008, Horizon have quickly gained a name for delivering high levels of customer satisfaction through our rapid response to customer needs. Our business was born out of recognition that there is much more to providing platforms for hire than moving pieces of machinery around. Since that very first day, Horizon has prided itself on providing rapid, reliable powered access solutions.
Recently we became an employee owned business, testament to the fact our team's aim is to always delight our customers. So whenever you speak to us, you are talking directly to our co-owners.
Why should consider us for you next hire?
- National Delivery through our own pristine fleet or one of our trusted partners
- Access to over 16,000 platforms, ensuring we'll have the right machine for you
- Same day, next day delivery. On core kit, platforms can be delivered as quickly as 4 hours if needed
- We don't like to brag but we hold ISO 9001, 14001 and 45001, IPAF Rental+ Gold and Safe Contractor. Excellence delivered as standard, always.
- Our Trustpilot score remains Excellent, meaning we dont just talk a good game!
- We can assist with long-term hire or purchases of powered access equipment whatever your needs.
- Our team of expert in-house and partner trainers can get your team through IPAF, PASMA or construction related courses at our training centre in Wakefield or on sites convenient for you nationally.
Have an issue you'd like to discuss?
Horizon will always ensure every customer gets the very best service, but occasionally it can go wrong. If you have an issue you would like to discuss, please use the contact details below to get in touch and we will do our best to put things right.
Coordonnées de contact
Unit G1, Rosie Road, WF6 1ZB, Normanton, Royaume-Uni
- 03301345987
- info@horizonplatforms.co.uk
- horizonplatforms.co.uk
4,8
Excellent
749 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Horizon Platforms | Hire | Sales | Training
Hi Neil, I'm delighted that you're happy with the quality of service we are providing you with - the team will be over the moon with your positive comments. Thank you for taking the time to write a review and for your continued business. Rory Duggan (Managing Director)
Excellent and accommodating customer service.
Excellent customer service. Prompt and polite response to all enquiries. I have found Horizon extremely helpful and accommodating, particularly when the weather keeps throwing a curved ball and work schedules are constantly changing as a result.
9 janvier 2025
Réponse de Horizon Platforms | Hire | Sales | Training
Thanks for taking the time to give Horizon some great feedback, Lindsey, it's great to see we're providing you with a high quality service. Thank you for your business, Rory Duggan (Managing Director)
Keely Brook is always amazing with all…
Keely Brook is always amazing with all our requests and orders, she is always quick with her responses and very informative.
8 janvier 2025
Réponse de Horizon Platforms | Hire | Sales | Training
Hi Rosey, thanks so much for sending in some lovely feedback for Keely in our Sales team - she'll be absolutely thrilled with your comments. I'm really pleased she is providing you with top level service. Thanks again and thank you for your business, Rory Duggan (Managing Director)
used Horizon for a quick two day project.
used Horizon for a quick two day project with a short notice period. they delivered ahead of time and collected when asked without any issues. the machine was in clean condition and did everything we needed.
8 janvier 2025
Réponse de Horizon Platforms | Hire | Sales | Training
Thanks for taking the time to give Horizon a 5-star review, Des. It's great to hear we provided you with great service and a trouble-free hire. Thank you for your business and thanks once again, Rory Duggan (Managing Director)
Amazing, above and beyond service
Thank you Darcy (Horizon Platforms), for going above and beyond to resolve a change in request. Fast proactive service which was most impressed with and was greatly appreciated. Fantastic team, great work Darcy, thank you very much.
20 janvier 2025
Avis spontané
Réponse de Horizon Platforms | Hire | Sales | Training
It's a pleasure to read your 5-star review, Steve - many thanks for taking the time to provide your feedback. Darcy will be over the moon with your positive comments. Thanks again, and thank you for your support. Rory Duggan (Managing Director)
Becky is the best
Becky is the best, 5 stars for service and can do attitude.
20 janvier 2025
Avis spontané
Réponse de Horizon Platforms | Hire | Sales | Training
What a fantastic review to read! Becky is a huge asset to Horizon so it's great to see she is providing you with an outstanding service! Thank you for your business, it's greatly appreciated. Rory Duggan (Managing Director)
Great service from all the team
Great service from all the team, even on a Sunday, Megan was on hand to take a call.
Appreciated
thank you
6 janvier 2025
Réponse de Horizon Platforms | Hire | Sales | Training
HI Fhiona, thanks so much for taking the time to write a glowing review for the team, and especially Megan, who will be over the moon with your comments. I'm glad that we're providing you with the high level of service you appreciate and enjoy. Thank you for your business, Rory Duggan (Managing Director)
Réponse de Horizon Platforms | Hire | Sales | Training
Hi Ed, thanks for taking the time to give Horizon a 5-star review. It's great to see that, as a new customer, you're enjoying the high service levels you expect and value. Thank you for your business, Rory Duggan (Managing Director
Very Helpful
Wakefield office are always helpful and go above and beyond for you to ensure the correct plant in ordered and on site when required.
16 décembre 2024
Réponse de Horizon Platforms | Hire | Sales | Training
Thanks for taking the time to write a 5-star review for Horizon, Amanda, it's very much appreciated. The team will be over the moon with your comments! Happy new year and all the best for 2025, Rory Duggan (Managing Director)
Lifter is still on site 5 days after…
Lifter is still on site 5 days after off hired.
It would seem this was a miscommunication between ourselves and Horizon, Becky is a credit to the company and has been proactive in resolving the issue. Thank you and Merry Christmas.
2 décembre 2024
Réponse de Horizon Platforms | Hire | Sales | Training
Hi Matthew, I'm sorry you're unhappy with the collection of your off-hired machine with us. Becky from our Hire Desk has tried to call you this morning, as we take all feedback, good and bad, seriously. Christmas is a particularly busy time for us, and we do aim to collect within 7 days of off-hiring. I do however hope that your experience with us has been satisfactory. Thank you for your continued business and I would like to take this opportunity to wish you a Happy Christmas. Rory Duggan (Managing Director)
Excellent service as always from…
Excellent service as always from horizon platforms. Quick to send a quote and next day service.
8 décembre 2024
Réponse de Horizon Platforms | Hire | Sales | Training
Thanks for the glowing review Paul, and I'm glad we continue to provide you with the high level of service you appreciate and enjoy. Merry Christmas and Happy New Year. Rory Duggan (Managing Director)
Réponse de Horizon Platforms | Hire | Sales | Training
Hi Geoff, thanks for taking the time to write a 5-star review for Horizon, it really is very much appreciated. I'm delighted you were happy with the service we provided to you. Have a great Christmas. Rory Duggan (Managing Director)
Great customer service
Great customer service, every call was a pleasure and requests were dealt with immediately.
25 novembre 2024
Réponse de Horizon Platforms | Hire | Sales | Training
Morning James, thank you for writing such a fantastic review for the team at Horizon. They will be over the moon with your positive comments about the service they provide. Thanks for taking the time to give invaluable feedback. Have a great Christmas, Rory Duggan (Managing Director)
Réponse de Horizon Platforms | Hire | Sales | Training
Thanks for the feedback Ian, it's great that the team are providing you with the service you clearly value. They will be delighted with your positive comments. Have a great Christmas, Rory Duggan (Managing Director)
Helpfull staff
Helpfull staff. What we needed was delivered on schedule for us to complete our works
21 novembre 2024
Réponse de Horizon Platforms | Hire | Sales | Training
Hi Stephen, it's great to hear that the Horizon team provided a high level of service on your recent hire with us - they will be delighted with your comments. Thank you for taking the time to write a review. All the best, Rory Duggan (Managing Director)
Swift, reliable, friendly, professional no hassle service. Thanks
Swift, reliable, friendly, professional no hassle service. Would highly recommend
20 novembre 2024
Réponse de Horizon Platforms | Hire | Sales | Training
What a great review to read Darren, thanks for taking the time to give such fantastic feedback. I'm really pleased we are providing you with the highest level of service that you appreciate and enjoy. The team will be over the moon with your comments. Thanks again, Rory Duggan (Managing Director)
Great service.
18 novembre 2024
Réponse de Horizon Platforms | Hire | Sales | Training
Hi Simon, thanks for taking the time to give Horizon a 5-star review. It's great to hear we're providing you with the outstanding level of service you appreciate and enjoy. The team will be over the moon. Thanks again, Rory Duggan (Managing Director)
We has to constantly chase confirmation…
We has to constantly chase confirmation and delivery information.
We ordered 4 machines, only 3 turned up onsite. One machine was not as quoted.
13 novembre 2024
Réponse de Horizon Platforms | Hire | Sales | Training
Good afternoon Simon, Kelly has advised that our internal investigations have been completed on the issues you experienced during your recent hire with us and she has spoken to you to explain and apologise. We will be making immediate changes to our process to make the necessary improvements to ensure this does not happen again. Again, please accept my apologies for the substandard service levels you experienced and we hope to make up for this in future. Best regards, Rory Duggan (Managing Director)
Good morning Simon, and many thanks for providing feedback on your recent order with us. We take all feedback, good and bad, very seriously, so that we can make improvements where needed - I'm very sorry for the issues you experienced and please be assured that we are investigating this internally, and will be in contact with you shortly to discuss. Best regards, Rory Duggan (Managing Director)
Réponse de Horizon Platforms | Hire | Sales | Training
What a great review to read, Michael; all feedback is very much appreciated and I'm glad that, as a new customer, you're happy with the service we've given you. Many thanks and all the best, Rory Duggan (Managing Director)
Réponse de Horizon Platforms | Hire | Sales | Training
Thanks for taking the time to give Horizon a 5-star Trustpilot review, Sharon, I'm glad that we're providing you with the outstanding service you appreciate and value, especially from such a longstanding customer as yourself. The team will be thrilled. Thanks again, Rory Duggan (Managing Director)
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