Hostinger Avis 

EN - They don't have a ticketing system; everything is handled via an AI agent that provides information—information you use to sign up for plans and contracts, only to discover later that it was false. Beyond being a scam for users, it amounts to unfair competition. To make matters worse, the AI ​​heavily pushes Hostinger—so aggressively that it suggests a vested interest or partnership. I signed up believing I was entitled to four sites, only to find out they only provide three. They are dishonest. I have a screenshot to prove what I’m saying, but I don't know where to upload it.
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IT- Non hanno un'interfaccia Ticket si fa tutto tramite Agente AI che ti dà informazioni sulla base delle quali stipuli piani e contratti e poi scopri che sono false. Oltre a essere una truffa per gli utenti è concorrenza sleale. Come se non bastasse, le intelligenze artificiali spingono molto Hostinger, con tale pressione da far presumere rapporti cointeressati. Io stipulato con loro convinta di avere diritto a 4 siti e poi scopro che me ne danno solo tre. Sono disonesti. Ho uno screenshot per dimostrare ciò che dico, ma non so dove uploadarlo.

Hostinger is the absolute worst garbage of a hosting provider I have ever experienced. A completely pathetic and predatory service where they deliberately choke your websites, cut resources, and manufacture artificial performance bottlenecks just to force you into upgrading and paying more money. It is nothing short of pure extortion and a scam. Customer support is completely useless, pretending nothing is wrong while your business suffers. Avoid this garbage at all costs if you value your time, nerves, and money.

Hostinger is A Normal Hosting Service and The service is Kinda A Mid So I'll Rate It 3 Star

A couple of days ago, I purchased a business plan with Hostinger so I could migrate a new site to them. I started with the AI agent Kodee which was an absolute disaster.

I spent more than a day and an evening repeatedly answering questions from Kodee about the necessary user names and passwords to gain access to the previous host's Wordpress and cPanel settings. Every time I sent what I was sure were the right details, Kodee started a migration but he/she failed to report to me that the credentials I provided had been refused by the old site. Consequently each time, after I had been waiting for anything up to two hours, I would discover in a routine migration update request that according to Kodee that the credentials had been refused and I had to start all over again.

Finally, the next day, I managed to get connected to Matheus an excellent, helpful and knowledgeable human agent. It took him just a few minutes to discover that the migration had, in effect, been running well all a long. He saved me a lot of time and worry because I was on a tight schedule to get the new site up and running before being charged excessive fees for renewals at the old host.

Well done Matheus and may the good lord protect me from AI agents that sound ever so smart but are actually ever so stupid.

I subscribed to Google Workspace through Hostinger and paid more than €250 for my license. 20 days later, I discovered that they do not allow users to upgrade to Google AI Pro — a critical feature I needed for my work. This upgrade is normally available when your Workspace account is managed directly by Google, but Hostinger’s system blocks it entirely.

When I contacted support, their only solution was to transfer my subscription to Google with zero refund and zero credit, even though I had just made my latest payment a few weeks ago. They explicitly told me:

No refund for the remaining period

No transfer of the paid time

No compensation

The process is irreversible

In other words, I would lose the full value of the subscription I already paid for, simply because Hostinger’s platform does not provide access to the features that Google Workspace normally includes.

This is incredibly frustrating and feels misleading. If Hostinger sells Google Workspace as a reseller, they should either provide the same upgrade options that Google offers, or clearly warn customers before purchase that essential features like Google AI Pro are not accessible.

Instead, customers are left stuck with an incomplete service and no refund option.

Very disappointing experience. I cannot recommend Hostinger as a Google Workspace reseller.

I used Hostinger Horizons AI to build a personal portfolio website. I was impressed by how Hostinger Horizons AI quickly created a nice layout, a professional-looking portfolio gallery, and a contact form for my website. I was surprised by how the Hostinger Horizons AI understood my prompt, generating sections with content that matched my expectations and responsive web pages that adapt to different screen sizes and devices.

I like how it is easy to edit text and images to match my desired style and preference. I also noticed it's easy to upgrade. I did not encounter any pricing challenges; the process is smooth and fast.

If there were more customization options on the design, specifically the color and fonts, it would make the Hostinger Horizons more powerful and user-friendly for everyone looking to build a website. This would also prevent some elements from overflowing or being unresponsive. Overall, I enjoyed using Hostinger Horizons because it is fast and Enjoyable to build the desired website.

Hostinger’dan alan adı yenileme işlemi yaptım, ücret anında kartımdan çekildi. Ancak, sistemlerinde ödeme yapılmamış gibi görünüyor ve hizmetim yenilenmedi.

Bu nasıl bir saçmalık? Paramı alıyorsunuz ama karşılığında hiçbir hizmet vermiyorsunuz!

Bankam, ödemenin başarıyla Hostinger’a aktarıldığını onayladı.

Hostinger tarafından tarafıma fatura ve onay e-postası gönderildi.

Buna rağmen, müşteri hizmetleri tam anlamıyla felaket! Sürekli aynı otomatik cevaplarla oyalıyorlar, çözüm üretmekten acizler!

Bu, resmen müşteriyi mağdur etmek! İnsanların parasını alıp hizmet sunmamak nedir? Eğer bu bir hata ise, neden bu kadar vurdumduymaz davranıyorsunuz? Eğer kasıtlı bir durumsa, bu açıkça dolandırıcılıktır!

Bu sorunu DERHAL çözmezseniz, bu deneyimi her platformda paylaşacağım. Ayrıca yasal yollara başvurarak hakkımı arayacağım. Hostinger, güvenilirlikten tamamen uzak, müşterisini hiçe sayan bir firma gibi hareket ediyor.

Ya ödediğim hizmeti verin ya da paramı iade edin! Yoksa bu konuyu daha da büyütmeye hazırım.

Terrible cutomer service

The chat on the website with customer support doesnt provide any solutions, feels like youre speaking to a counsellor.

I couldnt access my account and they told me I needed to wait for 2 days for them to do their "Security check", My crime was that I didnt spell my email correctly. Well if they had a system that verifies the email in the first place we wouldnt be in this situation in the first place.

Waste of money, Cant trust these useless people to host my website.

Website is slow anyways, Highly dont recommend you do bussiness with Hostinger !!