HostwayAvis 

145
TrustScore 3.5 sur 5

3,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

I have been in the vacation rental business for over 25 years - THIS COMPANY HAS NO CLUE WHAT THEY ARE DOING!!! All I can say is if you know the business and already have listings and are thinking th... Voir plus

Noté 1 sur 5 étoiles

I signed up with Hostaway for channel management , and it has been a the worst experience from start to finish. Here's what they promised vs. reality: ❌ Dynamic pricing powered by Beyond — not... Voir plus

Noté 5 sur 5 étoiles

I've used Hostway for multiple domain hosting for over 20 years and I recommend them highly. They have been up almost 100% of the time. I have contacted their technical help (for mostly simple things)... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Internet technology isn't perfect and so much is happening that it is often we come across a road block. At times, these need to be resolved ASAP as some client or the other is breathing down our sorr... Voir plus

À propos de l'entreprise

  1. Service d'hébergement de sites web

Informations provenant de diverses sources externes

Hostway serves 80,000 hosting and application service customers, spanning from startups to Fortune 500 companies. Web hosting solutions range from simple, cost-effective website starter plans to more robust virtual private server offerings. Whether customers are looking to build their first ever website or seeking a more advanced solution, Hostway has a plan to fit any type of budget, business needs, and technical expertise. Additional application offerings include managed Microsoft Exchange, OpenXchange, and Office 365, all of which come with 24×7 live support, up-time guarantees, migration assistance, and world-class security.


Coordonnées de contact

3,4

Moyen

TrustScore 3.5 sur 5

145 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,4

Tous les avis

(145)

35 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

HOSTWAY has really improved the…

HOSTWAY has really improved the reliability of the ColdFusion Shared Web platform. Our site is up most of the time and when it goes down, most of the time it is resolved quickly.

8 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent

I have been with this company since 1997 when hosed my website. The customer service is excellent. Never a down time

8 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

Can NOT recommend !

Terrible experience...
Recently got moved to them when they "acquired" my current provider.
Been nothing but nightmare after nightmare BY THEM and now they've cut off my mail for non-payment of an invoice which their system is not allowing me to pay with an error every time! Would NOT recommend.

3 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

Die bedrijf deugt niet

Die bedrijf deugt niet. Ze hadden in een jaar tijd 4 keer geld afgeschreven voor een domein naam die ik bij hun geparkeerd laten staan. Vaak gemaild en gebeld maar steeds van kastje naar de muur gestuurd. Dat ging over een klein bedrag maar was op het gegeven moment een principiële zaak. Dat is nu al verjaard maar voel ik me nog bedonderd!

2 mars 2023
Avis spontané
Logo de Hostway

Réponse de Hostway

Hello, I believe this is not related to the US Hostway brand.

Noté 5 sur 5 étoiles

I have been using hostway for several…

I have been using hostway for several decades and what few problems I encountered were quickly remedied by customer support. The support is fast and the ability to edit my website is very intuitive with no instruction needed to modify my website.

19 février 2024
Avis spontané
Noté 5 sur 5 étoiles

I think Hostway is great

I think Hostway is great. It is up 99.999% of the time. We have had absolutely no problems. Hostway has also been really helpful when we need something done, like installing the certificates, renewing our website, etc. Just ask them.

22 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Hostway has worked well for my small…

Hostway has worked well for my small business since I started in 2002.
Website is easy to navigate and cost is aligned with my needs.
The few times that I had to reach out to customer service, they were nice and helpful. The one time I did have an issue, the representative stayed in contact with me until the issue was resolved.

22 février 2024
Avis spontané
Noté 1 sur 5 étoiles

They provided no help in solving the…

They provided no help in solving the problem that my website was not accessible.

13 février 2024
Avis spontané
Logo de Hostway

Réponse de Hostway

Hello Jonathan,

Thank you for your feedback. We tried to reach out to you through here to request more information so we can assist with your issue, however we did not receive a response. Your experience and feedback is extremely important to us so please get in contact with us so we can work with you to resolve your issue.

Thank you,

The Hostway Team

Noté 2 sur 5 étoiles

They don't provide dmarc and dkim for…

They don't provide dmarc and dkim for domain authentication. Not only that they charged us web hosting when we only had email hosting and refused to refund the fees and were rude about it. Be careful and look at your invoice closely.

20 novembre 2023
Avis spontané
Logo de Hostway

Réponse de Hostway

Hello Keith,

Thank you for your feedback. We tried to reach out to you through here to request more information so we can assist with your issue, however we did not receive a response. Please get in contact with us so we can work with you to resolve your issue.

Thank you,

The Hostway Team

Noté 3 sur 5 étoiles

I am really surprised with the quality…

I removed the previous bad review. After talking with One of the managers, Ms. Joy. She fixed my issues.

Hostway really needs to provide proper customer service skills to their billing agents. They are extremely arrogant and have zero (0) respect for customers.

The reason I increased to 3 stars is because of the manager's resolution of my problem.

11 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

Thank you for your service

Our company provides IT and telecom support. In an effort to assist a new client, we reached out to members of Hostway's sales and technical support staff. I have been very pleased so far with their breadth of knowledge as well as their expertise and patience when explaining the various options available to the client etc. I look forward to working with them in the future.

4 mai 2022
Avis spontané
Noté 5 sur 5 étoiles

Quick response

Ihad a problem reference a possible hacker. The agent answered my questions and helped me and i got the problem corrected within minutes.

2 juillet 2021
Avis spontané
Noté 1 sur 5 étoiles

poging van hostway ivm slechte recensies

Ik reageer even op de poging van Hostway om iedereen die een uitermate slechte review heeft gegeven te benaderen dat het een ander bedrijf betreft in DE betreft. Nu durven ze ook nog te beweren dat het niet hetzelfde bedrijf is. Ik kan je vertellen dat ze mijn persoonlijke gegevens hebben gebruikt in de Duitse variant en mij opnieuw hebben benaderd en false facturen hebben gestuurd. Laat svp je recensie staan zodat deze oplichters niet nog meer mensen kunnen oplichten!

1 juillet 2021
Avis spontané
Logo de Hostway

Réponse de Hostway

Hello,

We are a completely different company entirely from Hostway-Germany. Hostway-Germany is an independent company. Please move your review to their page: https://www.trustpilot.com/review/hostway.de

Noté 5 sur 5 étoiles

Appreciation

I appreciate the fact that the customer service representatives take the time to understand concerns and explain them, helping me to make changes or modifications to my services as needed. They are knowledgeable, friendly and proactive.

26 juin 2021
Avis spontané
Noté 5 sur 5 étoiles

Satisfied Customer For Two Decades

I have been a customer of Hostway for 2 decades. I have several websites. Never once have I had a problem with Hostway or its service. Any questions are responded to in a timely manner. I highly recommend their professionalism and pricing.

19 juin 2021
Avis spontané
Noté 5 sur 5 étoiles

I have been very happy with Hostway…

I have been very happy with Hostway hosting my website. The Control Panel works well and their tech support team were able to support the handful of quirky configuration settings that my site needed when I initially set it up. I am a happy customer!

18 juin 2021
Avis spontané

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