Only issue was a lack of stock and hence a long delay in suppling the filters . Had to chase to get an explanation
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Ebony was very helpful in making sure I ordered the right filter. The order & delivery went smoothly. The filter has not been fitted yet so not able to give 5 * until it has been fitted successfully.
Nick Taylor at Hotspot was at hand to assist with the ordering and fitting of our replacement filter cartridge! We also had a problem with our water flow and Nick yet again was super helpful in su... Voir plus
L'entreprise a répondu
Hotspot titanium. The best tap company we've came across, in our honest opinion they're leading the race in boiling water taps. With a titanium boiling water tank offering a 20 year warranty on al... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
The Coolest Spot in the kitchen – both for your office and your home! The HotSpot Titanium offers an impressive 5-year parts & labour warranty on the entire system and an incredible 20-year tank warranty. The Titanium componentry will not corrode, nor will it impart any impurities into your drinking water. This new market trailblazer offers boiling water smooth flow and a great range of 3-in-1 tap finishes and styles. Both 4litre and 8litre base-units are amazingly compact and are respectively perfect for both medium and high demand. All variants include filtration system as standard!
Coordonnées de contact
Studley Road (Secure Business Centre), B98 7LG, Redditch, Royaume-Uni
- +44 (0)20 3192 1428
- info@hotspot-titanium.com
- hotspot-titanium.co.uk
3,8
Bien
203 avis
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Great Service
When our client proposed some cost savings by switching from their usual spec of instant boiling water appliance back to a kettle, in typical fashion Richardson Business Equipment Distributors Ltd presented a better option – HotSpot Titanium. Client is not only extremely satisfied with their ‘better for less’ HotSpot Titanium filtered boiling water tap, but is also yet another happy Richardson Business Equipment customer
18 février 2021
Avis spontané
Réponse de HotSpot Titanium
Thank you for your review Marcus. It's great to hear that our Hotspot Titanium filtered boiling water tap is meeting your needs and expectations--and that you're happy with the service we provide!
We appreciate having the opportunity to serve you, and look forward to hearing from you again in the future.
Kind regards,
Team Hotspot Titanium
Excellent boiling water tap
When I found myself in need of a new boiling water tap, who else could I turn to…Mr Zip himself the founding father of instant boiling water taps Nick Taylor – now of course bringing this fabulous Titanium instant boiling water tap to the UK marketplace. Why Titanium – well it resists scale and lasts longer than anything I know…
17 février 2021
Avis spontané
Réponse de HotSpot Titanium
Thank you for the 5-star review, Oli! I'm so glad to hear that you love our Titanium instant boiling water tap as much as we do. It's always nice to know when we're on the right track and hearing from happy customers like yourself is what keeps us going. We'll keep doing what we're doing and hope to see your name again soon.
Kind regards,
Team Hotspot Titanium
Great Product
Great Product, Great price, Great service. Thanks for the support Nathan.
17 février 2021
Réponse de HotSpot Titanium
Thank you so much for the 5 Star review Toby, as you will find our ongoing care is as good as our pre-sales. Thank you for your choice in HotSpot Titanium, we look forward to being of continuing good service
Brilliant service from start to finish
Brilliant service from start to finish. Product is better than expected simple installation ,and one query I did have was resolved with a quick call .
9 février 2021
Avis spontané
Réponse de HotSpot Titanium
Thank you so much for choosing HotSpot Titanium's Flex XL filtered boiling water tap for your kitchen, we're so pleased you're as happy with the service as you are the product! Please keep in touch and let us know if there are ever any problems (as unlikely as it is)
I absolutely love my hot spot
I absolutely love my hot spot, it’s so practical and is a worthwhile addition to a kitchen. Not only does it make perfect tea and coffee, it’s easy to mix gravy, fill pans ready to cook vegetables. It’s great for soaking pans and kitchen utensils before putting them into the dishwasher. I certainly would never buy another kettle!
9 janvier 2021
Avis spontané
Réponse de HotSpot Titanium
What a pleasure! thank you so much for the 5 star review. Like you say, there's so much more to HotSpot Titanium than hot drinks - from your review we can see that your HotSpot Titanium is an all round kitchen helper. We are very much looking forward to you spreading the good word 😉, do let us know if ever we can be of assistance to you. Thanks again for being such great customers!
Only one word I can describe the whole…
Only one word I can describe the whole experience with hotspot is excellent.
Very happy with the hot tap very good quality and easy to install.This is the only hot tap on the market which is not spit the boiling hot water on your hand while filling the hot cup of water.
And it come with a 5 Years warranty AMAZING.
100% recommended.
9 janvier 2021
Avis spontané
Réponse de HotSpot Titanium
We enjoy all 5 star reviews and then some come along that lift us even more! thank you so much for the generous comments (generous but true of course 😉). We are so proud to have the best ever boiling tap warranty and also the only smooth flow at 100DegC. Thank you so much for the recommendation.
Excellent product for our office…
Excellent product for our office environment. I would highly recommend this product.
7 janvier 2021
Avis spontané
Réponse de HotSpot Titanium
Thank you so much for the fabulous 5 star review Clare. We are delighted to be of service to you and the team. As you have found, the HotSpot Titanium fits just as well into the office environment as it does the home - high performance, low maintenance, great tasting hot drinks! we very much look forward to being of continuing good service.
Top Class
This hot tap has an excellent build quality, and works superbly well with the flex hose and boiling tap.
The service receiving the tap was also first class.
I would highly recommend having one of these in your kitchen or utility room.
7 janvier 2021
Réponse de HotSpot Titanium
Thank you so much for the excellent review Dave. So pleased that you have mentioned the build quality which is something we are very proud of. For sure the 'Flex' option you opted for is rapidly growing in popularity - enabling the swilling of the sink without any concerns about boiling/safety. We are here for you if you need us and we wish you many happy years of instant boiling water at the touch of the tap!
Lovely tap, lovely people.
Lovely tap, and despite my stupidity in operating it these guys always come through quickly and with good humour.
23 décembre 2020
Avis spontané
Réponse de HotSpot Titanium
Thank you very much for the 5 star review. Your good sense of humour had us chuckling - our child safety system is 'only easy when you know how' and purposely not immediately obvious (I am guessing it is the intelliprotect® you're referring to?). Anyway, thanks again for the great review, we look forward to being of continuing good humour/service.
I google searched for a hot tap and a…
I google searched for a hot tap and a pop up web chat appeared.
I started talking to Nick. He was amazingly patient with me. Video called me to show me the tap and how it works.
He has answered all my messages and calls with the utmost patience. I couldn’t decide on the finish. Finally gone for the hun metal.
Thank you for your interest snd understanding!
23 décembre 2020
Avis spontané
Réponse de HotSpot Titanium
Thank you so much for the 5 star review Androulla. The pre-purchase consultation is very much our pleasure and we trust you will find the HotSpot Titanium sales-aftercare to match. We hope that you like your Gun Metal Flex XL - no more waiting for the kettle to boil. Please let us know how you get on, we are at your service!
Excellent service
Excellent service, polite, efficient and very quick delivery.
Highly recommended Company
23 décembre 2020
Avis spontané
Réponse de HotSpot Titanium
Thank you very much not only for the 5 stars but also for your kind comments. We hope you enjoy your HotSpot Titanium product as much as you enjoy the service from the HotSpot Titanium team. Do keep in touch and we will endeavour to keep this up
quick and easy ordering and delivery
quick and easy ordering and delivery
Installation takes a couple of minutes and easy to do
6 décembre 2020
Réponse de HotSpot Titanium
Thank you very much for the 5 Star review. We look forward to being of continuing good service!
Réponse de HotSpot Titanium
Thank you very much for this 5 star review. Always great to get a 'love' in reference to our fabulous instant boiling water solution! We look forward to being of continuing good service.
Many thanks for sorting out Hotspot
Many thanks for sorting out Hotspot. And during covid complications.
29 novembre 2020
Réponse de HotSpot Titanium
Thank you very much for the 5 star review Mike. Hope that all continues to be okay with your HotSpot Titanium filtered boiling water tap. Please give us a shout if you need us
Fantastic products and great service…
Fantastic products and great service from Nick. Highly recommend Hotspot Titanium.
27 novembre 2020
Avis spontané
Réponse de HotSpot Titanium
Thank you so much for the 5 star review Adam, a 5 star review from a 5 Star customer. Some fabulous photos you have kindly sent of your Flex XL in gun metal finish with matching sink. A beautiful HotSpot Titanium for your beautiful new home!
We absolutely love our HotSpot Titanium tap…
We absolutely love our HotSpot Titanium tap. The boiling water on tap is so convenient and has made life in the kitchen an absolute breeze. It seems like a luxury item, and is, but once you get one you'll wonder why you didn't do it sooner, and swear to never be without it again.
The service from HotSpot is great and Scott in particular is fantastic. It's no wonder our brilliant kitchen fitter (Two Guys Basingstoke) recommended a HotSpot to us.
24 novembre 2020
Avis spontané
Réponse de HotSpot Titanium
Thank you so much for this 5 star review Simon. So pleased that you love your HotSpot Titanium filtered boiling water tap. We particularly love the "...once you get one you'll wonder why you didn't do it sooner". Delighted that the customer service from both HotSpot Titanium and from Two Guys Kitchens has impressed, long may this continue!
Réponse de HotSpot Titanium
Thank you very much for this 5 star review. We hope that you are happy with your HotSpot Titanium. We are here for you wherever required
Constant Hot Water - Literally on Tap
Having recently purchased the gold hotspot titanium tap, I cannot believe how it has made family life easier. With four adults all working from home, making coffee and tea just couldn't be simpler. I have a 4 litre tank, which I had thought may not be large enough, but literally we have hot water on tap constantly. In addition, it is not a tepid cup of coffee/tea, it is as hot as from the kettle. Putting all that aside, it is also such a statement piece in the kitchen and quite a topic of conversation to any visitors we may have. Highly recommend.
17 novembre 2020
Avis spontané
Réponse de HotSpot Titanium
Brilliant! thank you so much for this 5 star review. The "four adults all working from home" is a great test for your HotSpot Titanium and we are delighted to have seemingly passed with flying colours! It makes us wonder how many other WFH's are currently waiting for their kettle to boil - they all need to read your fabulous HotSpot Titanium review!
Thanks again, we look forward to being of continuing good service.
Fantastic customer service
Fantastic customer service. Scott took me through the heater unit and new filter installation via WhatsApp video call - I surprised myself and had a great tutor.
17 novembre 2020
Avis spontané
Réponse de HotSpot Titanium
Thank you very much for the 5 star review Dave, this is very much appreciated. We always endeavour to match our excellent product with equally excellent customer service and aftercare. We think HotSpot Titanium's National Technical Manager is the best in the sector and it appears you do too! Thanks again.
Thank You Jurre & a Fantastic product!
A big thanks to Jurre in the Hotspot Sales Team for going above and beyond to get us what we wanted!
Getting a GOLD tap to match the colour scheme of your kitchen should should be easy!
Jurre organised colour samples and eventually two different taps, all sent to us to be assessed, to make sure we got the colour we were looking for, as well as organising the return of the one we didn’t choose!
The tap is now installed, looking good and most importantly working fantastically well!
Thanks Jurre & Hotspot!
Great service and brilliant product!
16 novembre 2020
Avis spontané
Réponse de HotSpot Titanium
Thank you so much for this great 5 star review Eoin. Do please send us a photo of your sink landscape, we're so proud of the Gold and delighted when our customers feel the same way. We look forward to being of continuing good service.
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